Took them to court and won. Beware.
I had my car's transmission replaced at Superior Tire and Auto in June 2014.
Lot of things went wrong:
different fluids leaked after the service; underside of the car damaged; instead of re-manufactured transmission a wrecking yard transmission installed (although the shop denied it and charged a price of re-manufactured one); they used unsuitable transmission fluid which according to supplier's letter addressed to me can damage the transmission; estimate not Consumer Protection Act compliant; invoice not CPA compliant; wrong mileage on invoice to shorten the warranty period; calculation errors to benefit the shop and overcharged amount not returned to me as regulated by CPA; old parts not returned to me as required by CPA.
I demanded the cancellation of the transaction according to Consumer Protection Act. Superior Tire and Auto did not comply.
I had to take legal action and on June 28 2016 the Court ordered Superior Tire and Auto to pay me judgement and costs in the amount of $6240.42 plus interest (with enforcement costs and interest close to $6500 as of today).
In August 2016 the president of the Superior Tire and Auto franchise (who runs the shop at that location) sent me 13 postdated cheques for 13 months $500 each, claiming he has no funds to pay the judgement amount in full.
So the encounter with Superior Tire and Auto will be over within the fourth year after the original transaction date.
Court files in Ontario are public and the file contains a lot of documents supporting my Small Claims Court claim.
Court File No. SC-15-00006399-0000
I had my car's transmission replaced at Superior Tire and Auto in June 2014.
Lot of things went wrong:
different fluids leaked after the service; underside of the car damaged; instead of re-manufactured transmission a wrecking yard transmission installed (although the shop denied it and charged a price of re-manufactured one); they used unsuitable transmission fluid which according to supplier's letter addressed to me can damage the transmission; estimate not Consumer Protection Act compliant; invoice not CPA compliant; wrong mileage on invoice to shorten the warranty period; calculation errors to benefit the shop and overcharged amount not returned to me as regulated by CPA; old parts not returned to me as required by CPA.
I demanded the cancellation of the transaction according to Consumer Protection Act. Superior Tire and Auto did not comply.
I had to take legal action and on June 28 2016 the Court ordered Superior Tire and Auto to pay me...