Dylanv's Reviews

Be Careful!

Nice dealership, nice staff. Some of the less experienced sales people are noticeably pushy.. i was happy to purchase a vehicle here until i noticed an oil leak after a few days. Turns out the oil filter wasn't secure and i had lost almost 3L of oil since leaving the dealership.. a very serious issue and I was ignored entirely when trying to contact them. Luckily I noticed!.. this
Kind of error would have been catastrophic had i not noticed and the fact that they dont care is frankly pathetic for a such a large business. I will not recommend Don Valley North Toyota. Be careful!

By: Dylanv

Don Valley North Toyota

Markham, ON

Comments

Good Afternoon, Dylan. Thank you for taking the time to share your review with us. Please note that we have made attempts to be in contact with you in regards to your concerns. Our management team would be delighted with addressing your concerns. Dylan, I can assure you this is not the type of service we typically provide to our guests. Your feedback is valuable to us as we want to learn how our team can learn to improve our process. Please kindly contact us at brittanym@weinscanada.com so we may discuss further. Kind Regards, Brittany M - Guest Satisfaction Manager, Don Valley North Toyota.