Terrible attitude: customer is always...
I tried to get a frame here. The woman who showed me frames (presumably the owner) would not defer to my selections. She kept insisting the frames I selected were not right for me because of the thickness of my lenses. In my experience (>35 years of wearing eyeglasses) I have never had my selection of frames questioned. She steadfastly refused to accept my choices, and tried her best to impose her own single selection of frame, which I hated. It's a matter of taste, I suppose, but also, customer service, which is sorely lacking here. She asked me to leave after failing to convince me to go with her selection of frames. Her extreme arrogance and rudeness really were shocking. I then went to Eye Care Group down the street on Jasper and 104th. There, the wonderful salesperson, named Gabrielle, spent 40 mins. with me, showing me all the frames that I had selected among their very extensive collection, and helping me to narrow down the frame that best accommodated my taste and also the lenses that were to be made to fit. She was patient and very knowledgeable. In the end, I got the best frame I had ever purchased, from among 4 frames that I had shortlisted there, with transition and HD lenses to boot. What a contrast. I would never recommend Jamieson's to my colleagues and friends.
I tried to get a frame here. The woman who showed me frames (presumably the owner) would not defer to my selections. She kept insisting the frames I selected were not right for me because of the thickness of my lenses. In my experience (>35 years of wearing eyeglasses) I have never had my selection of frames questioned. She steadfastly refused to accept my choices, and tried her best to impose her own single selection of frame, which I hated. It's a matter of taste, I suppose, but also, customer service, which is sorely lacking here. She asked me to leave after failing to convince me to go with her selection of frames. Her extreme arrogance and rudeness really were shocking. I then went to Eye Care Group down the street on Jasper and 104th. There, the wonderful salesperson, named Gabrielle, spent 40 mins. with me, showing me all the frames that I had selected among their very extensive collection, and helping me to narrow down the frame that best accommodated my taste and also...