DeeplyRegretful's Reviews
Destroyers of Property
To keep to the proven facts;
One, the beginning of the move began by the movers showing up over two hours early and barging into my home. When asked to leave I was told "not to worry about it" and practically forced out of my apartment.
Two, it took them two months to deliver my property, from Ontario to Alberta and a great deal of pressure from me in order to get my property. At which time I had zero choice about the day or time of delivery.
Three, upon delivery they then tried to add a 30% extra charge ($650) When I contested this and demanded to know the reason with their head office, the movers then unceremoniously dumped my property onto the ground in the rain and then left me to try to get over a 1000 lbs of boxes into my new home.
Four, I had deliberately paid $500 extra for packing in order to ensure safe delivery and insure everything moved. They destroyed the following...
Glassware shattered.
Art work destroyed.
First...
To keep to the proven facts;
One, the beginning of the move began by the movers showing up over two hours early and barging into my home. When asked to leave I was told "not to worry about it" and practically forced out of my apartment.
Two, it took them two months to deliver my property, from Ontario to Alberta and a great deal of pressure from me in order to get my property. At which time I had zero choice about the day or time of delivery.
Three, upon delivery they then tried to add a 30% extra charge ($650) When I contested this and demanded to know the reason with their head office, the movers then unceremoniously dumped my property onto the ground in the rain and then left me to try to get over a 1000 lbs of boxes into my new home.
Four, I had deliberately paid $500 extra for packing in order to ensure safe delivery and insure everything moved. They destroyed the following...
Glassware shattered.
Art work destroyed.
First edition books mangled.
Furniture chipped and twisted.
Kitchen equipment broken.
All in all the damage cost me more than the move.
When I approached them for compensation I was initially told it wasn't their fault or problem.
After pursuing the matter further, going up the corporate ladder, their final offer was $150 and a cease and desist gage order that would incluse a NDA. Instead I am now taking them court, during which I have found out they have numerous complaints against them through the BBB of which they are not a certified company.
In short. THE WORST MOVING EXPERIENCE I HAVE EVER HAD IN OVER TWENTY YEARS OF WORKING AND LIVING ACROSS CANADA.
Where to begin? The falsification of my bill? The destruction and refusal to pay for damaged property, both delivered and to the building/doors/hallways? How about after making me pay for packing, that was responsible for a good part of the destruction, that they then tried to blackmail me into not publishing a review in order to receive $150 on over $1000.00 of damages.
Disreputable, unprofessional and should be shut down.