My father has been in Country Lane for two years and the staff go out of their way to make him feel safe and comfortable. As with any dementia issues they are very individual and if a resident absolutely refuses care that refusal is respected. However staff and families work together for the best possible outcomes. I know Dad is safe and secure. With recent government cuts in funding they are doing more with less and that hurts the hands on abilities.
I gave the four stars because of the governmental issues that the funding cuts have caused not because of the environment.
My father has been in Country Lane for two years and the staff go out of their way to make him feel safe and comfortable. As with any dementia issues they are very individual and if a resident absolutely refuses care that refusal is respected. However staff and families work together for the best possible outcomes. I know Dad is safe and secure. With recent government cuts in funding they are doing more with less and that hurts the hands on abilities.
I gave the four stars because of the governmental issues that the funding cuts have caused not because of the environment.