Worst Customer Service Ever!!!
The supervisor, Shannon, could care less about any complaint a customer has. She consistantly likes repeating "All sales are final" even though they sent the wrong item. When asked who the store owner was she said "I'm not going to tell you that". When I expressed I was going to contact the better business bureau she laughed. ORDER AT YOUR OWN RISK. You if they decide to send you the wrong thing, you won't be able to return it.
Comments
Hi,
Sorry that you ordered a product you are not satisfied with. As you can see from the hundred plus reviews we provide the very best customer service, prices and products.
I have discussed the situation with our customer service department and we will email you with a resolution.
Follow up. I talked to Customer Service and they say that the matter has been resolved to your satisfaction. If you could kindly reply to let everyone know.
Nathaniel...