DEK's Reviews

BEWARE!!!!!

When the plumber showed up he didn't have the tools for the job so apparently he went off and rented what he needed and billed us an additional $100 for the tool rental. If you are not equipped to do the job - DON'T ACCEPT IT! The least he should have done was asked us if we were ok with it. We would have found another contractor.

By: DEK

Lampert Plumbing

North York, ON

Comments

By: LAMPERT

We've been in business for over 80 years & have always maintained the attitude of total customer satisfaction. I don't recall this incident & we'd never charge for a tool rental unless it was something very odscure that was needed to complete an awkward job. If you contact me, I'd be pleased to give you a $100.00 credit towards any future work you may require. We've always been very receptive to customer complaints & issues & I'm sorry for any dissatisfaction this situation caused you. Arthur