We too had built a house and had to use curtis Carpets by our builder. The intial picking out of our carpet, hardwood and vinyl flooring was good. Gail was great with helping us pick our colors, style ect...and the end resuls were good.
We are developing our basement and were told that we could get the same pricing as we got from the builder when we were ready. So on July 23 we ordered our carpet. Gail was on holidays so we were directed to another sales person. It is now September 10 and we still do not have our carpet. After numerous calls we just keep on getting the runaround and one sad excuse after another. All we want is our carpet...why is that so hard to get ???
We too had built a house and had to use curtis Carpets by our builder. The intial picking out of our carpet, hardwood and vinyl flooring was good. Gail was great with helping us pick our colors, style ect...and the end resuls were good.
We are developing our basement and were told that we could get the same pricing as we got from the builder when we were ready. So on July 23 we ordered our carpet. Gail was on holidays so we were directed to another sales person. It is now September 10 and we still do not have our carpet. After numerous calls we just keep on getting the runaround and one sad excuse after another. All we want is our carpet...why is that so hard to get ???