The move started off fairly well. The movers were very late to pick up my stuff; however, my son said they appeared to be careful with the packing. That being said they charged for saran wrap on my furniture which consisted of a bedframe and a dresser. They never wrapped the bedframe pieces, and instead lost cams and screws and somehow managed to get greasy hand prints on every piece. The movers said oh it is just screws you can get more. Then they never delivered the soft top for my jeep. I was quite suspicious of the weight but as everyone else said they make you pay before they will unload the truck. I did weigh all of my stuff and was indeed charged for 1000 pounds more than I actually had. The movers were supposed to give me back $30 for the wardrobe boxes and I literally had to chase them down the street to get the money and the paid invoice.

They also left a box belonging to someone else here and will not respond when I ask if I can help to locate the owner.

The transport planner was very rude on the phone and offered me a $50.00 credit for the inconvenience of not calling me when my stuff arrived in Toronto, and claimed that they were in the 12 to 18 day window I was quoted even though it was now 35 days.

I am sorry I never checked them out better before committing to having them move me. I was sold on the family business.

I would not recommend these people to my worst enemy.