Massage Heights

WOULD NOT RECOMMEND THIS ESTABLISHMENT TO ANYONE.
Massage Heights Crowfoot overcharged my credit card TWICE, and refuse to refund me!
Unprofessional Manager "Ashley," did not contact me after I went in person to speak about this.
I phoned after three days of not hearing anything from them, and asked to speak with a manager politely, and she would NOT come to the phone!
They front-staff manipulated me into thinking both over-charges were my fault, when upon further investigation because it didn't feel right, I rediscovered that they did over-charge me TWICE!!
I keep very close watch over my spending, and I have physical proof of their over-charges on my bank statements and scheduling times on my calendar.
I feel so scammed after 8 months of regular massages. A customer should always be treated with respect, but you'd think a regular would get even a bit of extra attention throughout such a major financial issue!

I am unbelievable disappointed in the front desk staff and horrible "management."
I feel sick to have lost so much money,(I am not covered) and not even get the closure of speaking to a manager about this.
I will be reporting them to my bank and anti-fraud companies for investigation.
Never returning to this poorly-run establishment again.