Access Storage - London White Oaks

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Excellent service. Provided us with a full tour ofbthe facility. Worked with us to find the best solution for storing our trailer for the winter months. Highly recommend!!

I had a wonderful experience with Jessica. She was incredibly helpful in assisting me with securing a storage unit. She was professional, patient, and made the whole process smooth and stress free.

Have had my belongings stored with Access for about 10 years. Staff are professional, grounds are well kept. So grateful to Haley and Kenny and all the office staff through the years, what a great team!

Jessica was an amazing and informative person who guided us through everything during our move to the storage unit. She went above and beyond by showing us the sizes of the units and guiding us towards the best outcome for our needs. 100% would recommend, location is really easy to access. Big lot, nice employees, can't go wrong.

I used this location to store my things for a year when I did a work term while studying at the university. When I returned to unload all my things, a bunch of my stuff came out moldy due to the unit I was given having a brick wall on the side which was evidently not properly insulated. When I showed the staff working they agreed with us that the issue was the brick wall, but when I filed a complaint the company refused to provide any compensation for the damages and claimed it wasn’t their fault. Also, to be clear, I was paying for insurance every month as well. I had to throw out clothes and a bunch of my fairly new furniture was ruined. DO NOT use this company. They offered no apologies, no help and no sympathy for the situation.

Communication with a male representative was the worst, because what we agreed on the telephone, versus when I go there to access my belongings, he said at the gate on speaker I cannot access. The female management at this location needs to be under review as her professional isn't there either & blames her mistakes on her fellow employees as to why her job wasn't completed properly! DO NOT recommend access storage.

The staff are wonderful. Great to communicate with and if there was an issue they resolved it quickly.

Wonderful place! Jessica is AMAZING, very helpful and a good price for storage. The referral program is also an amazing bonus. I needed immediate storage and I was in within minutes. Fast, easy and accessible.

Everything was wonderful. They were so easy to communicate with and they ensured we had a smooth transition into the storage unit. I would recommend Access Storage to everyone that needs a storage unit. It’s the perfect size. Overall great experience! 10/10

I can’t believe they charge you 4 late fees for one payment that is late for 2 weeks that is robbery.
I will be looking for a different place to store my small amount of belongings.

The team here are amazing! They walked me through everything and made sure I understood the lease being signed! They are very kind and have wonderful customer service skills. I felt like all of my belongings were safe and secure and they offered amazing deals on pricing. 10/10 highly recommend!

Needed a storage place quick and Access Storage had a website that allowed me to reserve a locker in the evening and move in the next day! Very friendly, helpful staff. Thank you!

Keny, is an absolute gem! it took me 30 seconds to decide where I will take my business! she is fantastic! knowledgeable and make the entire process super easy!!

The best storage facility in London!!!
Great location!
They have the most reasonable prices and First month free really only an admin fee of $30 plus the lock if you don’t already own one for $21. I will continue to use Access Storage for now on. I recommend to everyone!
They also have awesome staff as well.
That help you find what best suits you for your storage needs.

Paul was great to deal with and made the process quick and painless. He allowed us to pre-view the 8x10 storage unit that we had booked over the phone & it was a bit smaller than what we had envisioned but he was happy to show us a 10x10 and it was exactly what we needed. He modified our contract without any complaint or hassle and we are very happy with it especially since we can access it ourselves 7 days/week using a code for the security gate.
Thanks Paul!

Hello, I highly recommend Access Storage.
Dave and his team couldn't be nicer.
They had room for me and that made my move from North Bay very easy.
Thank you again.
M 😊

Amazing, friendly staff, clean, well managed facilities and services. Great options and variety in sizes. Will use again.

Hello, I highly recommend Access Storage.
Dave and his team couldn't be nicer.
They had room for me and that made my move from North Bay very easy.
Thank you again.
M 😊

We were in search of a storage unit for an upcoming move. Jessica & Shauna were beyond Amazing with their suggestions and so helpful answering our many, many questions. We loved that we were able to see and book the unit a month in advance ... other facilities wanted us to check back closer to our move date and start paying for it as soon as we reserved it. We have gone in a couple more times to purchase a lock and confirm some info and we are always treated like THE MOST important customer in the world. The storage unit is very clean and dry. Would definitely recommend this company to anyone in the London ON area looking for storage.

I got a free lock and due to their promotion, i was allowed to pay just 10% of the total money for 4 weeks. Storage was neat and the employees friendly whenever i had questions to ask. Definitely recommend

Paul was great to deal with and made the process quick and painless. He allowed us to pre-view the 8x10 storage unit that we had booked over the phone & it was a bit smaller than what we had envisioned but he was happy to show us a 10x10 and it was exactly what we needed. He modified our contract without any complaint or hassle and we are very happy with it especially since we can access it ourselves 7 days/week using a code for the security gate.
Thanks Paul!

I recently rented a storage unit, and the entire procedure went quite well. It is quite easy to access, and the building is very secure and well-kept. The office personnel is very helpful and gives detailed explanations of the rental procedure.

It was easy to make a reservation and talked to a human being. They explained everything in details and gave me the promotion. The front desk ladies were very friendly and explained the contract and made me feel at ease during my stressful move. Thanks

Paul and Jessica provided outstanding service! They were attentive, knowledgeable, and went above and beyond to meet my needs. I truly appreciate their professionalism and friendly demeanor. Thank you for the excellent experience!"

The staff especially Jessica was very accommodating and understanding of a troubled situation that was forced on me. They are wonderful and I would highly recommend them. Thank you Jessica and team.