Public Storage Surrey

Verified by N49

Ruwan and Suneetha Kariyawasam
Are very helpful and understand the importance of any customer needs.
They both provide great services even they are overwhelmed with customer at the same time doing clerical duties, answering calls and queries, they are very knowledgeable and helpful.
Doing multi tasking job is very stressful but they both show the best customers services.
My wife and I can’t thank them enough for their service and understanding.
Great job Rowan and Suneetha!
Thank you

Suneetha and Ruwan were always very nice and great to deal with. It is convenient and clean. Yes there are mice, I only saw the droppings no live mice.

I would not recommend the insurance, we had 2 break ins and lost about 10k worth of items. Insurance paid out $1200. So don't bother.

ve had a great experience with Public Storage! The facility is always clean, secure, and the staff is friendly and helpful. Reserving a unit was simple, and access is super convenient. Highly recommend for anyone needing storage

Move-in process was fairly smooth, although returning after our move to empty our contents we found everything covered in mouse feces. We also saw 3 live mice run off the moving van when we got everything back to our new home. We now have to go through an insurance claim to recover damaged items, and all Public Storage offered was a 50% refund for the 3-month unit rental. We definitely won't be returning, and if you choose to rent here I recommend buying the insurance policy.

I had an exceptional customer experience in dealing with Suneetha. She was empathetic, understanding, professional and helpful. Needless to say, I would recommend their services to anyone looking to store their items at their premises.
When I need to store my items again in the future, they will be on top of mind. Thanks Suneetha!🤗

Really great first experience. Staff was very friendly & helpful. We had no problems moving in and out. We didn't need the service for very long, but there was no pressure felt to extend and they made it easy & convenient to cancel when we needed to.
Thanks Public Storage Cloverdale staff for a really great first experience!

I got my storage unit at public storage about a month ago, and had a lovely experience.

Woody and Sid helped me out and we’re more than helpful and knowledgable with the best option for me to go with.

Always kind and friendly when I go in.

Friendly staff. Very detailed and thorough. Kind and showed us the units as well before we decided. Fair pricing! Thank you! Would definitely use again in the future.

I had the most wonderful experience this storage unit. The staff was beyond helpful. It got me through a very rough time with the oat, a hitch. I am eternally grateful to them and not just for their compassion, but they're great organization and rates. They went above and beyond what they had to highly recommend it.
Dr. Marilyn Parkin
White Rock BC

We have been using the Cloverdale Public Storage for several years. We recently went down a locker size. Manjit and Woody were very helpful, efficient and pleasant during the transition.

Had our stuff in storage for approximately 4 months between moves and opened up all the boxes in our new home to find there had been mice in every single box. Shredded paper, droppings. Having to sanitize everything while trying to unpack was not something I needed to add to my to do list while trying to get settled.

At first this place seemed decent until I visited my locker yesterday to find a mouse (which I saw run out of my locker) had been leaving feces and urine all over my belongings. I alerted the employees on shift and was basically told it wasn't their fault. They were fully aware of the mice infestation and didn't even alert their clients to come and check on their belongings. I immediately moved all of my things out despite having very little room in my home to store it, and when canceling my contract the employee had the gall to ask for a good review. Sorry mate, zero responsibility taken, zero effort to make amends, zero stars if I could give it.

Mark and Woody were very helpful in our recent visit to Public storage Cloverdale. They showed us the available units and were able to give us a good deal on the unit since I was a first time customer. I recommend this public storage if you’re looking for any storage needs.