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NewRidge Refinishing Group


33 reviews
Business claimed Last updated: Over a year ago
About NewRidge Refinishing Group

We create a brand new appearance for your home by improving the color and sheen of your existing wood floors and staircase. Go to full description...

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NewRidge Refinishing Group, North York Reviews (33)

4.9
33 reviews
5 Star
31
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By victor kutcher Greyhound on Apr 05, 2017
we were in need of remediation of our staircase as, under the muddy brown finish, there were custom-cut red oak treads.
artur meticulously de-constructed the spindles, sanded down to bare wood, and worked with us every step of the way until the job was completed.
i, as a dentist, am extremely detail oriented and can only say that artur is a craftsman; an artisan.
i would hire him, again, in an instant.
thank you, artur. the showcase staircase of our home is gorgeous!!
---merren and victor
Comment by newridgerefinishing.com on Aug 03, 2017
Thanks Merren and Victor for choosing our services and taking the time out of your busy day to write a review. Looking forward to working with you soon on your flooring project.
Regards,
Scott
By Green Great-Dane on Dec 06, 2016
We recently re-stained the hardwood floors and stairs throughout our house and are extremely satisfied with both the process (from first quote to final walk-through) and the outcome of our project. Lory and Radu worked very hard to complete the work on a tight timeline and finished a few days before our move-in date. The team's work ethic was truly remarkable - we would often find them working at the house until the late hours of the night to get the job done. Throughout the process they offered much-appreciated advice and guidance. We were able to select from three different stain samples they had applied to a test area - and Lory called us back to reconsider after the stain didn't look great in a second test spot. The team takes great pride in their work and genuinely cares about the product - no cut corners anywhere. As a result the floors and stairs now look fantastic throughout the house and we would recommend NewRidge in a heartbeat.
Comment by newridgerefinishing.com on Dec 05, 2016
Thanks Jacqueline and Markus for taking the time to write a review of your experience and posting a pic of the finished project. It was a pleasure for Lory, Radu and myself to work with you. Please keep us in mind for another future project and feel free to pass our name along to any friends and family looking to update there hardwood floors and/or stairs. Thanks again.
Regards,
Scott
By Barbara Manktelow Black-panther on Oct 19, 2016
Employed NewRidge Refinishing Group to update an existing staircase in a 1950's bungalow. The whole team was very professional and communicated well with me regarding time constraints and work completion. They removed the carpeting and installed hardwood all within a week of starting the project.
Extremely satisfied with the end result and would highly recommend their services.Thanks again, Duc and your team.
Comment by newridgerefinishing.com on Oct 18, 2016
Thanks Barbara for taking the time to write a review and provide a recommendation. It was a pleasure for both Duc, myself and his entire crew to work with you on this floor and stair case project. Please keep us in mind again for any future projects and let your friends and family know if they are looking to update there hardwood floors and/or stairs.
Thanks again.
Scott
By Lynne Wood Saint-Bernard on Sep 30, 2016
Recently, the NewRidge Refinishing Group sanded and stained our floors in the front hall, the living room and dining room. I would like to commend Jose, Karla and Sandra for their professionalism, workmanship and attention to detail. Jose responded promptly to our e-mail when we requested an estimate. He provided valuable information on the process and the time required to complete the job. Karla and Sandra worked tirelessly to ensure that our floors gleamed upon completion. They were very conscientious and were able to repair two areas that needed attention. The floors were completed in the time that they specified when the estimate was provided. This team is top-notch and I would not hesitate to recommend them.

Lynne
Thornhill
Comment by newridgerefinishing.com on Sep 30, 2016
Thanks Lynne for taking the time to write a review and provide a recommendation. It was a pleasure for both Jose, Karla and myself to work with you on this floor project. Please keep us in mind again for any future projects and let your friends and family know if they are looking to update there hardwood floors and/or stairs.
Thanks again.
Scott
By Marrianne Crawford Macaw on Sep 07, 2016
I did my house in 2 stages and the first job was amazing but NewRidge outdid themselves on the second visit. I asked the original job be rebuffed as I had done a lot of renovations and with it, a lot of dust, paint spots, scrapes on the floor. The floors (both originally done and newly done) are absolutely beautiful and they even did the stairs I had since put in to the basement.

Arranged and accommodated my changing the dates, came exactly as stipulated and completed on time and per their quote.

I would not hesitate to and have recommended them numerous times.

Marrianne
Comment by newridgerefinishing.com on Sep 07, 2016
Thanks Marianne for taking the time to write a review and provide a recommendation. It was a pleasure for both Sebastian, myself and his crew to work with you once again on this 2nd floor project. Please keep us in mind again for any future projects and let your friends and family know if they are looking to update there hardwood floors and/or stairs.
Thanks again.

Regards,
Scott
By Cherry Oyster on Jul 07, 2016
I have a 2 story house built in 1880 with an addition built in 1930...the 2nd floor is very uneven and squeaky and until now was hidden underneath a rank carpet. Sebastien and his crew removed the carpet, squeaking and unevenness in 3 days. It was a painless experience and the installed hardwood looks great. Scott was very efficient in managing the quote and shepherding the process. This company knows how to do what they do.
Comment by newridgerefinishing.com on Jul 07, 2016
Thanks Doug for taking the time to write a review and provide a recommendation. It was a pleasure for both Sebastian, myself and his crew to work with you. We appreciate the feedback and advise for prospective clients. Please keep us in mind for any future projects and let your friends and family know if they are looking to update there hardwood floors and/or stairs.
Thanks again.

Regards,
Scott
By barryking1 on Jun 15, 2016
I applied a "Deckover" product to a large deck in 2015 and after the winter there were patches where it came off. I attempted to remove it through different methods and was unable to even sand it off. NewRidge Refinishing Group in Kitchener was contacted and attended to view the deck and confirmed that their HD machines could remove the product. Two weeks later NewRidge Refinishing Group sent two staff members who worked from 9am to 5pm and removed the product. After, we applied a wood sealer and the results provided us with a deck finish we are quite pleased with . Thank you NewRidge Refinishing Group.
Comment by newridgerefinishing.com on Jun 15, 2016
Thank you Barry for taking the time to write a review about the recent deck sanding work Tyler and his team did at your place. It was a pleasure working with you as well. Please keep us in mind for a future renovation and pass our name along to any family or friend looking to refresh their wood floors and/or stair cases.
Warmest Regards,
Scott
By khemebuen on Mar 25, 2016
After a "contractor" wrecked my home NewRidge came to my rescue by taking over a project that had completely gone wrong and turned it around in less than a week.

From the very first day they came to see the scope of the work, they made several promises and at the end of the job, every promise made had been kept.

They were very methodic in how they tackled the job and always cleaned up as they moved through out the house. At the end of the day before they left they would make sure that everything is arranged and neat. They even cleaned up after other contractors who were in the house at no charge to me.

As far as their quality of work, it is of the highest quality. Patrick and John treated my home as theirs. They were very patient and took their time with the flooring installation and as a result I could not be any happier with their work.

Good luck finding individuals with as much experience as NewRidge for the price that they offer. Also they are the most honest bunch of people I have come across in this industry.

I absolutely love my floors.
Comment by newridgerefinishing.com on Mar 25, 2016
Thank you Roland for taking the time to share about your recent home renovation experience. Patrick and I were saddened to hear when we heard and saw what originally happened so we are ecstatic to hear we were able to come in right away to tackle this project and get it off your plate of things to do. Please keep us in mind for any future wood floor and stair reno projects and please pass our name along to any friends or family looking to do the same in their homes.
Warmest Regards,
Scott
By Pat W Gibbon on Mar 10, 2016
I am not up on all the E-communications mechanisms these days, but wanted to let you know that my husband and I are very happy with the refinishing of our hardwood floors that was done by Matt in late January. He was very helpful and professional in his meetings with us, and patient with my learning how to use a cell phone! He did such a lovely job – blending the new finish into where it met the previous finishes almost seamlessly, mending the little dints, and making the whole thing look splendid. Please pass our thanks on to him and rest assured that we will recommend New Ridge to our friends.
Comment by newridgerefinishing.com on Mar 10, 2016
Thank you Pat for taking the time to write a review about the recent floor & stair case work Matt did at your place. It was a pleasure working with you as well. Please keep us in mind for a future renovation. Thanks again for the recommendation and referrals.
Warmest Regards,
Scott
By Paul and Christine Angelfish on Mar 10, 2016
Jose and Juan did an OUTSTANDING job in the last 3 days sanding and staining and refinishing our oak hardwood floors.
They did not stop working, (at all) and were polite and considerate.

They spent more time sanding and buffing than another team I had 6 years ago…from another firm… and my wife and I saw the result of that extra time…
the look is much, much nicer and smoother and way more professional. We went with satin this time so it is not too glossy.

We are having them back in May to do two other adjoining rooms, about 300 sq ft, and match the colour – golden brown so it flows

We would recommend them in a second.
Comment by newridgerefinishing.com on Mar 10, 2016
Thank you so much Paul!! We really appreciate you taking the time out of your busy day to show your appreciation for Jose and the team. Please keep us in mind for any future projects and let your friends and family know if they are looking to update there hardwood floors and/or stairs.
Thanks again.
Regards,
Scott
By kimoconnell on Feb 05, 2016
This is the second time I have used NewRidge Refinishing Group. This first time Gabor and his team refinished our floors on 2 levels and did an amazing job! The second time I hired NewRidge and Gabor was for a far more complex job where they needed to match old floors and replacing parquet floors with new making each level of new and old look the same. I knew this was a job for only the best, and the best quality was received. The workmanship was excellent with no visible difference from old floors, to new floors, refinished floors and replaced floors.The finished job spectacular and great value for the the workmanship and professionalism received. Thank you NewRidge, Gabor and the team!
Comment by newridgerefinishing.com on Feb 05, 2016
Thank you Kim for taking the time to write a review and provide a recommendation about the recent floor & stair case work Gabor and his team did at your place. It was a pleasure working with you once again. Please keep us in mind for another future renovation.
Warmest Regards,
Scott
By Chocolate Blue-Whale on Jan 27, 2016
We hired New Ridge to sand down and refinish two factory-finished Brazilian Cherry floors in our recording studio. Right from the initial contact, Scott and Sebastian were easy to contact and quick to reply. We wanted to use oil to finish the wood and they were able to provide guidance on which product to use (we used Rubio Monocoat in a natural colour). The sanding work was done with precision as they worked around the cable troughs in our floor that contain critical wiring, and the finished floors are absolutely beautiful. The work was completed in less time than I'd anticipated, and they were able to accommodate our tight schedule by doing the work on a Saturday. I'd recommend Sebastian to anyone.
Comment by newridgerefinishing.com on Jan 27, 2016
Thanks Art for taking the time to write a review and provide a recommendation. It was a pleasure for both Sebastian, myself and his crew to work with you. We appreciate the feedback and advise for prospective clients. Please keep us in mind for any future projects and let your friends and family know if they are looking to update there hardwood floors and/or stairs.
Thanks again.

Regards,
Scott
By Bob and Marcy H. Damselfly on Sep 28, 2015
While renovating our kitchen, we had Sebastian and his team in to repair and refinish our hardwood floors. The repair work was so good - seamless! The refinishing - fantastic! We had thought about replacing the wood in our kitchen with tile but are so glad we kept the hardwood. We would recommend NewRidge to anyone looking to bring their hardwood floors back to life!
Comment by newridgerefinishing.com on Sep 28, 2015
Hey Bob and Marcy,
Thanks for the detailed review and recommendations. It was a pleasure for both Sebastian, myself and his crew to work with you. We're happy to hear we met your expectations from customer service to quality of service. All the best in your new home. Please keep us in mind for any future projects and let your friends and family know if they are looking to update there hardwood floors and/or stairs.
Thanks again.
Regards,
Scott
By eugene from Toronto Mouse on Feb 17, 2015
Sebastian did an amazing job installing hardwood floors as well as converting carpeted stairs into a beautiful masterpiece. Sebastian and his team arrived early each day and delivered outstanding results. He went above and beyond to ensure all the little details were looked after.
Comment by newridgerefinishing.com on Feb 17, 2015
Thank you Eugene for taking the time to write a review about the recent floor & stair case installation work Sebastian and his team did at your place. It was a pleasure working with you as well. Please keep us in mind for a future renovation.
Warmest Regards,
Scott
"10 Star rating" Sebastian and NewRidge Refinishing Group is highly recommended for expert installation of hardwood flooring. Sebastian suggested the best layout and pattern design for our flooring. We are very pleased with the quality of their work. The results were spectacular. Thank you for making our home beautiful again.
Comment by newridgerefinishing.com on Feb 17, 2015
Thank you Mary Ann for taking the time to write a review about the recent installation work Sebastian did at your place. I was a pleasure working with you as well. Please keep us in mind for a future renovation.
Warmest Regards,
Scott
By Steve from Toronto Tree-frog on Feb 03, 2015
Sebastian is a miracle workers! My wife and I just bought a 1950’s house that had both laminate and carpet throughout. Sebastian came in to inspect the floors once everything was removed and was confident that he can have our floors looking like new in no time. He was right! Four days later all the hardwood was refinished (including staircase) and looking amazing! He is very professional and very knowledgeable in what he does. He explained the day to-day process of refinishing floors to us and the end result was incredible. Thank you Sebastian for the magic you preformed on our house. I will recommend you highly to anyone. Steve
Comment by newridgerefinishing.com on Feb 03, 2015
Thanks Steve for taking the time to write review of your experience. It was a pleasure for both Sebastian and I to to work with you as well. Please pass our name along to any friends or family that are looking to update their floors and/or stairs. Regards, Scott
By Suzanne Whooping-Crane on Jan 04, 2015
Great work Andre and crew! The stairs and floors in my 3-storey townhouse were completed on time and they are beautiful!
Comment by newridgerefinishing.com on Jan 03, 2015
Thank you Suzanne for taking the time to write a review. On behalf of Andre a it was a great pleasure for all of us to work with. Please pass our name along to any friends or family that are looking to update their floors and/or stairs.
Regards, Scott
By Ruel Cow on Jan 02, 2015
Hi Everyone,
Just wanted to let you know I wrote a review on Homestars - I am so sorry it was late, I thought I did it but figured it out as I just wrote another review for another company. Anyways, 10 stars, you guys are a FIRST class organization and if I ever need something else done in our new home (just moved) you will be the first I call! Sebastian - you and your Son were fantastic, thanks!
Ruel
Comment by newridgerefinishing.com on Jan 03, 2015
Thanks Ruel for your comments. We greatly appreciate you taking the time to write a review.
Please pass our name along to any friends or family that are looking to update their floors and/or stairs.
Regards,
Scott
By Diana Duck on Nov 25, 2014
My husband and I had the existing hardwood floor in our family room, eating area and kitchen refinished by NewRidge Refinishing Group prior to having our kitchen renovated. Keen provided a complete detailed quote. Once approved, Keen and his team did a great job of sanding and refinishing the floor. It looks better than new! We are very happy and would not hesitate to use the services of NewRidge Refinishing Group in future.
Comment by newridgerefinishing.com on Nov 25, 2014
Thank you Diana for taking the time to write a review. It was a pleasure for both Keen and I to work with you as well. I'll definitely forward the message to keen and his team. Feel free to pass our name along to any friends or family that are looking to update their floors and/or stairs.
Regards,
Scott
By Mary A Swallow on Nov 24, 2014
Hi Scott,

Just to let you know
I am soooooooo disappointed that I did not choose your company to do the refinishing to our hardwood floors
Not to go into a lot of detail, but I wish I had followed my gut and realized that the company we chose could not possibly do the work as they described, as nice as they were and even though they returned several times to "make things right" for me without any hassles.


Anyway for what it's worth
Reading all the accolades on Homestars I definitely have buyer's remorse
and I even wanted to write a review on Homestars but didn't think I could really write about a service that never happened. However, if you want to use an excerpt from this email, with my name Mary. A, go right ahead. - not that you need any more advertising.

If I am able to save up some Christmas and birthday money you will definitely be hearing from me again.

Mary
Comment by newridgerefinishing.com on Nov 25, 2014
This is an email I just received from a client about a job we quoted on in the summer but due to our busy schedule we couldn't accommodate their short time frame. I thought it would be good to share this publicly for other potential client's in similar situations as Mary's.

Regards,
Scott
By Rick M Black-panther on Nov 24, 2014
Sebastian, is a miracle worker!!! We had our floors done about 5 years ago and the company did a real butcher job, grooves all over the place and a very poor staining job. Sebastian warned us that he might not be able to repair all the damage, but somehow he managed to repair all of it. He went so far as to rent a special tool to get the hard parts out. The floor looks absolutely beautiful. There work has far exceeded our expectations. It has been a pleasure working with Sebastian and the NewRidge Refinishing Team, They are truly professionals.
Comment by newridgerefinishing.com on Nov 24, 2014
Thanks Rick for taking the time to write review of your experience. It was a pleasure to work with you as well. Sebastian will be thrilled to see what your comments. Please pass our name along to any friends or family that are looking to update their floors and/or stairs. Regards, Scott
By Daniel Eng Giant-squid on Oct 31, 2014
Matt was very good, professional and actually cares about everything that he does.

He worked pretty clean and efficiently, and did a good job overall.
Comment by newridgerefinishing.com on Oct 31, 2014
Thanks Daniel for taking the time to write us a detailed review. It was a pleasure for both Matt and I to work with you. Please pass our name along to any friends or family that are looking to update their floors and/or stairs.
Regards, Scott
By dstewart on Oct 28, 2014
I just had my staircase refinished and I am very pleased with the end result. Andre worked so hard and even worked through the weekend to get the job done. His workmate Dave was also very efficient and they were very pleasant (which you don't often get with contractors). Andre is very passionate about his work and is very particular about stain colours. Thanks for a job well done NewRidge!!

Comment by newridgerefinishing.com on Oct 28, 2014
Thanks Dorie for taking the time to write us a review of your experience. It was a pleasure for both Andre and I to work with you. We're glad to hear that Andre exceeded your expectations. Please pass our name along to any friends or family that are looking to update their floors and/or stairs.
Regards, Scott
By Rose Cuckoo on Oct 20, 2014
It was a pleasure to work with folks from NewRidge.
Outstanding floor installation and refinishing work.
Entire work was done in timely manner and most of all, the quality of work was flawless.

Thank you for your work and I look forward to do the business with you guys again!
Comment by newridgerefinishing.com on Oct 20, 2014
Thanks Sheila for taking the time to write us a detailed review. It was a pleasure for both Matt and I to work with you. We're glad to hear that Matt exceeded your expectations. Please pass our name along to any friends or family that are looking to update their floors and/or stairs. Regards, Scott
By Bole Irish-Wolfhound on Sep 29, 2014
We recently used NewRidge for installing new floors throughout our new home (~1700 sq ft)
We were very pleased with the quality of service provided by Yen and his team. They were courteous, professional, responsive and very respectful.
The floors look great and were installed efficiently and without much hassle.
I would definitely recommend NewRidge to anyone requiring flooring services.
Comment by newridgerefinishing.com on Sep 29, 2014
Thanks guys for taking the time to write a review about your experience with us. It was a pleasure for bot Yen, his team and myself to work with you as well. Please pass our name along to any friends or family that are looking to update their floors and/or stairs. Thanks again for choosing our services.
Regards,
Scott
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Additional business details

Email address: estimates@newridgerefinishing.com
Hardwood Floor Refinishing

We approach this service with discipline and skills to get projects done successfully the first time. We use a variety of wood floor finishes and can provide dust collection systems on your job if you require it.

Interior Wood Refinishing

We refinish wood stairs, handrails, and other woodwork if you need that service. From all of the prep work to the final cleanup we treat this process with exacting precision.

Wood Floor Installation

Whether objectively helping you purchase materials or installing your new flooring we can guide you through a new project. We can add new flooring to existing flooring as well. Consider Newridge if you want a new floor as well.

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