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Bravo Telecom

6001 Rue Jean-Talon Est, Saint-Léonard, QC
16 reviews
Business claimed Last updated: Over a year ago
About Bravo Telecom

Bravo Telecom is located in Montreal to provide all Quebec residents best affordable packages for both telephone and internet. Go to full description...

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Today: 10:00AM - 05:00PM
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Bravo Telecom, Saint-Léonard Reviews (16)

16 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By Shana Beauplat on Nov 28, 2021
Verified by Google
Bon service
By Robert on Apr 29, 2020
Verified by Email
Top 5 de vos coup foireux:
Vendeur Bravo : achetez une bravo box à 103$ pour avoir des chaînes canadiennes et internationales gratuites aussi longtemps que vous restez avec nous.
Prospect : Wow ok
Vendeur bravo : parfait mais il faut prendre internet avec nous
Prospect : ok
Le jour d installation ,
Prospect : bonjour je n ai pas de chaîne canadienne
Agent bravo : effectivement nous n avons pas de chaînes canadiennes, mais il suffit d acheter une antenne à 10$ de chez electotel
Prospect: ok, mais les autres chaînes ne fonctionnent pas
Agent bravo: effectivement c est du gratuit mais des fois c est correct
Client : ok
Après qlq temps...
Client : rien ne fonctionne
Agent Bravo : effectivement, nous avons arrêter le service
Client : je fais quoi avec la boîte TV?
Agent : passez au bureau vous aurez une nouvelle boîte qui permet d avoir YouTube sur la télé
Client : ma télé est intelligente, j ai déjà YouTube, navigateur... Puis je être rembourser?
Agent : non malheureusement, nous pouvons vous annuler nos services à n importe quel moment et sans préavis, d ailleurs vous le saviez
Client : non personne ne m à parlé de ça!!!
Agent : et comment se fait il que vous avez signer le contrat sans le lire
Client : il n y a pas de contrat!!!
Agent : euhhhhh oui en fait non il y a un contrat mais ce n est pas un contrat
.... Avis important aux prospects, client Bravo : lisez les modalités d utilisation avant et fait très attention avant d embarquer avec cette compagnie.
Bravo bravo
By Fernandeamyot1 on Jan 19, 2017
Verified by Email
Bon rapport qualité prix!
By Ao Sparrow on Jan 18, 2017
Guest Review
Je viens de commencer le service avec eux il y a un mois ! À ce jour, rien à redire. Vitesse d'internet constance , service courtois, professionnel et à l'écoute. Merci Bravo
By sarahbennis12 on Oct 05, 2016
Verified by Email
Pour les personnes qui viennent de s'installer au Canada, je vous recommande vivement Bravo Telecom! Cette compagnie a un bon service et surtout des prix très compétitifs!
By Magenta Frog on Aug 02, 2016
Guest Review
Im seeing real improvement here, fair quality hardware + no rental fees, they are renting it for free
great customer support for the price we pay
keep up the good work guys
By Cadet Carp on Jun 30, 2016
Guest Review
crappy used equipment , false advertising ( unlimited access ) , unreliable service , not worth a penny , even good reviews are written by their own employees
By Magenta Terrier on Jun 27, 2016
Guest Review
First rating for this company not worth even 1 star.
Customer service = 0
Installation time= -1
And etc..

Its good to pay more with some other real company that have name and a good reputation
By Green Donkey on Jun 18, 2016
Guest Review
Je vous demande de ne pas faire affaire avec cette compagnie. C'est des faux. Si vous êtes toujours tenté pas leur services, exigé toutes les factures et preuves détaillées et non les factures en ligne. Tout ce que vous achetez comme modem, routeur, exigez une facture détaillé.
By Cordovan Saber-toothed-cat on Apr 09, 2016
Guest Review
Ridicules service, worst internet that you could have. Yes good price but every week new surprise and is taking minimum few days to solve the problem...
By Raspberry Emu on Feb 11, 2016
Guest Review
Where do I begin? Ok so even just trying to set up an account seems difficult with these guys. Then to get an installation date from them is harder than winning the lottery. Under NO circumstances whatsoever do I recommend having a different mailing and shipping address as this is way too complicated for them to decipher, even though they sent me a confirmation email which had the correct info. Now, let's discuss installation.... Oh wait, I can't because I'm still waiting for that to happen. Pick someone else because I'm scared to even think about what their actual service is like.
By gabifares on Feb 09, 2016
Verified by Email
I wish I have took google rating into consideration before getting this service but for some reasons their ratting was covered by couple of 5 stars so i thought the service and the internet quality got better!!! Absolutely NOT!!..

Not worth the trouble, I work in information technology and I know for fact that their internet speed is capped... That means, you don't get what you pay for :(. I had 30GB cable speed, during evening (starting 6 pm util 7am in the moring) my internet limits to 5mbs that means they are ripping you offf!! Their internet does not work on two devices when watching youtube or something small like apple tv.

I spoke to their technicians many times until i got tired and I did inform them of my position even though I was two steps ahead of their knowledge and troubleshooting, they kept saying they will test the cables outside but I knew their lying because of the capping policy and since I had distributel (same cables)...Distributel has much better speed quality night and day, I will go back to them soon and pay that $17 deference, at least I'll be getting what I pay for.
Comment by BravoTelecomQc on Mar 10, 2016

We're really sorry for this situation. A situation like you mentioned, shouldn't have happen. But, We're really thankful you decide to let us know about that situation. That misadventure will allow us to give a better customer experience and better services in the future. Maybe in a near future, we'll be your ISP company again.Don't forget to call customer service or our support service, if you decide to come back, we'll give you the customer experience that you deserve.

Bravo Telecom
By sandrine1 on Apr 23, 2015
Verified by Email
I have my internet service with Bravo Telecom and I’m very satisfied, even if something it goes wrong they are always here to solve the problem, they offer unlimited internet with different speed from 5 to 20 Mbits/s, I picked the 10 Mbits/s speed because it’s a very fast internet speed with a very low price, and the most important that they have a very good quality of services. I advise you to subscribe with them.

By Yellow Gecko on Mar 12, 2015
Guest Review
Paying 50 bucks for the unlimited option from Bravo Telecom (15Mbp/s Down 10Mbp/s Up), however I frequently run into upload (Yes UPload) problems with this provider. I play a lot of online games and my gaming is crippled by this ISP due to it's *Frequent* issues with upload speed. Upload speed is extremely important in online gaming as you need to be able to send data back to the game servers in a timely manor or get all kinds of problems, disconnections, timeouts, kicked from matches etc. When I'm getting hit with these upload problems, upload speeds get to 0.80mb/s at the highest, and this issues happen to me on average of about 1 to 1.5 times per week, and last several hours.

When inquiring about the problem, I'm told it's either my computer (which it's not, I've tested this extensively, nor is it my router) or that the modem has a problem and they want to change it (modem is fine too swapped a couple times, problem always comes back and I'm not the only one it affects as well). Those who just do light browsing might not notice when this problem hits them as that is mostly dependent on download speed which is never really an issue, but in activities where upload is important, this ISP is a joke, and I'm clearly going to switch as they can't seem to get their act together, which is a shame because there is a lot of potential in this ISP, they would be great if they didn't have spotty service, instead they get 1 star for this major issue.
Comment by BravoTelecomQc on Mar 10, 2016
Hi @non-member83284,

First, sorry for the late answer. Second, We're really sorry for this situation. We know as gamer , or as anything esle, you should expected a perfect uploading speed to perform at full capacity in your game. A situation like you mentioned, shouldn't have happen. But, We're really thankful you decide to let us know about that situation and we're realy sorry to have deceive you.

That misadventure will allow us to give a better customer experience and better services in the future. Maybe in a near future, we'll be your ISP company again.Don't forget to call customer service or our support service, if you decide to come back, we'll give you the customer experience that you deserve.

Bravo Telecom
Comment by Esme on Oct 24, 2017
Just looking at their grammar (Bravo Telecom) alone makes me cringe, and i love how it's geared towards immigrants ei: if you're new to other words, Bravo Telecom is a division of Videotron that works only in French, and sadly, most immigrants that are invading Quebec are african french speaking people that absolutely no one can understand, yet Videotron hires them because all they speak is french. Looking at the responses from Bravo tells me right there that they hire these people and this 'new to canada' shit seriously pisses me off! What about the ones who are REAL Canadians?! anyway, just my rant and no i'm not racist, i'm Canadian:P
By Bastien on Jun 12, 2014
Verified by Email
I am a customer at Bravo Telecom , a internet provider in Montreal . I find that this operator is actually cheaper than the competition Customer service is fast, efficient and friendly. I saw a true professional and commercial approach .
By Crimson Steelhead-trout on May 24, 2014
Guest Review
I'm quite happy with this Internet and Phone provider in Monreal
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Bravo Telecom, fournisseur internet Montréal, vous offre des forfaits internet illimité à des prix avantageux. Profitez de nos promotions sur les nouveaux produits Internet Fibe. Et pour plus de rabais, combinez notre forfait téléphone à Montréal aux forfaits internet haute vitesse. Veuillez visiter notre bureau à Montréal pour vos besoins téléphone internet.
Services: Fournisseurs de produits et services pour internet, Téléphonie IP, Internet illimité, Internet haute vitesse, Internet téléphone
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