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Toronto Flower Company


31 reviews
Business claimed Last updated: Over a year ago
Listed in: Florists
About Toronto Flower Company

Toronto Flower Company is committed to providing high quality floral arrangements for any occasion. We feature a wide variety of roses, lilies, and carnations in lovely designs for cheap prices. Fresh high quality flowers as well as same-day delivery. Go to full description...

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Toronto Flower Company Reviews (31)

3.1
31 reviews
5 Star
15
4 Star
2
3 Star
0
2 Star
1
1 Star
13
By Maribeth Clemens on Jun 04, 2021
Verified by Google
Beautiful bouquet — so many varieties with spectacular colours —- looked as if each flower was freshly picked!!
I’ve ordered flowers several times from Toronto Flower Company and each time the bouquet was amazing.
By jessica bissada on May 10, 2021
Verified by Google
So it’s 10:30 pm and delivery still
hasn’t been made. For the amount we spend on deliveries, this shouldn’t happen! Lack of professionalism, lack of tracking, lack of communication and proper support. DO NOT ORDER FROM THIS UNRELIABLE CONPANY. it’s not worth your $$.
By Igor Kaner on May 09, 2021
Verified by Facebook
Don't sell old flowers. Also, you charge enough to provide a small pack of flower food which is a normal practice of all other Companies I ordered flowers online from.
By Mahsa Ghayoumi on Feb 15, 2021
Verified by Google
My husband spent almost 200$ on flowers (ordered them weeks ago) and it is 9:30 PM and the flowers have not arrived yet. I have never seen more terrible customer service. We have called multiple times, their voicemail is completely full. We have emailed, their email isn't even working. We have messaged them in their "live" chat, and they have been telling us that the flowers are on their way since 4 PM. The only information their customer service representatives have is that our order is on the way and that they are arriving soon. Never order from this company, you will be thoroughly disappointed.
By sonya reiter on Jul 08, 2020
Verified by Google
Thank you Luis for helping us with our order, the flowers were absolutely beautiful,
even better than the photo on the website and were delivered in 3-1/2 hours.
The family couldn't travel to be at the funeral and was very touched to receive flowers today in honour of their Mother. Thank you.
By Chantelle Graham on Feb 18, 2020
Verified by Email
Sharing my google review here too: Said they'd deliver the flowers for Valentine's Day, said they came at 7pm and delivered them (we were literally in the room next to the front door so we know that's a blantant lie). We tried contacting them and they said it was in their policy to not give us a refund. Though it also states that if they can't deliver for some reason the day of, they will try again the following day. In our live chat with them however, they refused to do this because "we weren't home". Though we even have proof we were, we ordered Uber around the exact time where they claimed to have attempted to deliver. Terrrrrible service, I find it hard to believe the flowers would be any good either if that's how they treat people. EDIT: Just wanted to add that I am definitely a real customer (under my boyfriend's name though since they were for Valentine's day from him, and we have the receipt lol) and that I'm not some "competive floral company" like they claimed against someone else's previous complaint lmao.
By RachelA on Oct 30, 2017
Verified by Email
Flower Co was the perfect florist for our 200 people wedding at Berkley Church. Without ever visiting the venue, they single-handedly created all the arrangements (tall, short, long), bouquets, Chuppah, boutonnieres. Our consultant Agnes nailed the look we were going for -- semi-formal, natural, whimsical, garden party-esque -- with a beautiful combination of flowers, buds, grasses and berries, as well as different types of vases, including vintage gold vessels which she sourced at my request. Prior to the wedding, Agnes and I communicated by email, phone and Google Doc about what our needs were in terms of number of floral pieces, sizes, pricing, variety, etc. She was very flexible, even when I repeatedly changed my mind. I also love that Flower Co is a direct importer and producer of flowers! I would definitely recommend Toronto Flower Co for your next event!
By Boysenberry Terrier on Oct 30, 2017
Guest Review
Decided to send my daughter some flowers spur of the moment thing rang up in the morning they suggested the flowers etc delivered it the same day they are beautiful would highly recommend this flower shop never used it before will in future Thank you for the prompt service.
By Janice English-Setter on Aug 02, 2017
Guest Review
I bought 12 modern red roses for discounted price as they sent me coupons with specials and I must admit they were really beautiful. Definitely coming back for more!
By flowerguy on May 25, 2017
Verified by Email
After 6 attempts to receive a refund from a missed mother day delivery, I finally got through to the customer service dept. Very unprofessional and never received an apology. Please do not waste your time buying from Toronto Flower Co. Horrible customer service when they screw up, you will likely be ignored unless you are persistent with constantly trying to contact them.

By Byzantine Sea-slug on May 18, 2017
Guest Review
I ordered flowers for my mother for Mother's Day and was contacted two days after they were supposed to have been delivered to tell me that there was a problem with the order and it was never sent. Dealing with their customer service to resolve the issue has been a nightmare.
By JJameson on Apr 30, 2017
Verified by Email
The folks at the Flower Company sourced out of season flowers for my mother's funeral because they were her favourite. They went out of their way for them and they were beautiful and fresh. In fact all the fowers for my Mother's funeral were fresh and crisp and beautifully arranged. I cannot praise them enough for their understanding and helpfulness.
By MsRochett on Mar 18, 2017
Verified by Email
Would recommend to anyone looking for a convenient way to purchase something beautiful for your home. I bought a well decorated white orchid from here a couple of months ago and it's still alive. The plant itself is gorgeous and much taller then what you would find anywhere else. The driver left the delivery with a concierge downstairs and they have notified me of the delivery by email. 5 star service.
By Bazaar Mongoose on Feb 15, 2017
Guest Review
You should be able to leave less than 1 star as this company does not deserve any. My husband ordered flowers to be delivered to my office yesterday. He received a confirmation in the morning that they were out for delivery and would be delivered by 4:30pm. By 5:00pm they still had not arrived and no one ever called to say that there was an issue with delivery and no one would answer the phone when he called. Now this morning when he calls to inquire about what happened and to request a refund they have the nerve to tell him that they are still taking a $19.20 administrative fee and will refund him the balance and still had no explanation as to why the flowers were not delivered. This is absolutely unacceptable and ridiculous.
By Miken on Feb 15, 2017
Verified by Email
To start with, they don't even deserve 1 star rating. I ordered flowers for delivery on Feb. 13, 2017. Got an email confirmation the next day arnd 10AM that it has gone out for delivery. The shipping address is at my wife's office. She was supposed to leave at 4:30pm but I asked her to wait as the flowers hasn't arrived. I ended up driving to her office and waited outside her building with my wife as her office is now closed. After several tries of calling them late in the afternoon, finally someone answered and assured me that it will be delivered even on extended hours (evening) and that the delivery person will give us call for any reason/issue that it won't be delivered. Valentine's day, night has gone... no flowers delivered... we didn't receive a call, no responses from the email I sent to their support. Big mistake choosing them.
By rossi on Sep 20, 2016
Verified by Email
Beautiful flowers available every time I visit. I always leave with something a little bit different - Love them!
By TM557 on Jun 22, 2016
Verified by Email
I ordered Mother's Day flowers well in advance. On Mother's Day, I hadn't heard from my MIL and had to call her and inquire thereby ruining the surprise. It was 4pm and the flowers were not delivered. They never came. The next day they were delivered and of very poor quality. The delivery man said that the truck had broken down. The flowers sat in the cold through the night. It is interesting to read some of the other reviews here given that many have had the EXACT same experience. This company is full of lies and has zero commitment to their customers. They told me they don't do refunds as per their policy and that they would send out a fresh bouquet of flowers. Too little, too late. After all that, the replacement flowers never came. They told me too bad and that what they had offered me was fair. This company is not worth your money and there is a real risk that your order will never be delivered and should this happen to you, too bad, so sad. Please don't make this mistake and stay far away from this substandard company.
By Blue Puma on May 09, 2016
Guest Review
DO NOT ORDER FROM THESE CLOWNS

Ordered flowers for my Mother on Mothers Day. Flowers arrived at 7:30pm when they were supposed to arrive in the am,. Flowers arrived with no water in the vase.. Complete sham. Would not recommend this florist to anyone. So many better options out there.. Terrible customer service to top things off. Didn't offer a discount or a refund upon hearing of this terrible situation.

WORST FLORIST PERIOD.
By EdwinRacic on Feb 20, 2016
Verified by Email
Bought flowers for my wife, they were little pricy but she said they were the most beautiful ones I've given her in 25 years. I'll be back for more!
By Nickayemitz on Feb 15, 2016
Verified by Email
what happen to my flower delivery yesterday?

RE; please call annie at 647 7847976..thanks

order# 22840 transaction id# 2643439

Valentines day is over....
By Transumer on Jan 20, 2016
Verified by Email
I have used their services. Ordered online by selecting bouquet shown. Is it expensive? Not sure, made my wife happy! What I do know is the flowers looked like the bouquet I chose online and they lasted.

Found them on Google. Worked for me. Will use them again.
By Amaranth Arrow-crab on Jan 19, 2016
Guest Review
I ordered flowers for my mother in law for her birthday on a very short notice. Not only was the order accepted but delivered quickly. My mother-in-law was left in a awww. I would definately order flowers again!!!! Flowers are very reasonable priced!.
By Anthonypillai on Jan 15, 2016
Verified by Email
We are very pleased with our order that was placed during Christmas, must be one of their busiest time of the year. The arrangement was superb and was delivered on time as promised on their website. We will certainly use their service in future and will highly recommend them to our family and friends. Money well spent!
By Bazaar Leopard on Jan 15, 2016
Guest Review
I have received a beautiful bouquet for my anniversary and words can't explain the design of it. I have never seen an arrangement like this one!! Just stunning!
By Princes on Jan 14, 2016
Verified by Email
I have never seen anything like it! Picture tells a thousand words! Very impressed with quality and creativity. Thank you:)
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Additional business details

Email address: patrick@flowercompany.ca
We offer same day flower delivery in southern Ontario. All our arrangements are hand designed by one of our florists. For an order to be received same day an order must be placed by noon EST. We offer a guaranteed business delivery time by 4:30 pm as well as a guaranteed funeral service time. Our trucks remain on the road until all deliveries are complete, even after our shop closes. Flower Co. Toll-free: 1-855-269-9553 Local: 416-855-9984 E - 100 Brydon Drive Toronto, M9W 4N9
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