Alight Columbia

Verified by N49

Our three dogs are so individual and have separate needs and finicky quirks. Rick and the staff took such good care of our boys. Our huge husky is so hard to wear out... And after spending the weekend there, he slept for 2 days :)
The communication level between staff members seemed poor for my dogs pill taking regime. But other than that.... 100% recommendation from me for small to large dogs!! Hopefully their stay #2 in a few weeks goes as well!

Rick and Chantelle are absolutely wonderful. I have not used the groomer here but have heard that she is great. I'm sure there are other employees that I've not dealt with that are great as well. To do this business well, you need to have a real respect for both the animals and their owners and I see that here at Riverside.

My two pomeranians are cared for in a gentle and loving manner and any concerns I have are quickly addressed. They are willing to give my little dogs the extra consideration that a small breed requires, like a quieter area of the facility.

Having owned many dogs over the years and having used several boarding facilities, both here and in the US, I would say that Riverside is, by far, the best facility I've used.

Keep up the good work

I used to be a big fan of Riverside - I would bring my dog there regularly for daycare. I've recently realized that the group exercise is NOT monitored the whole time.. which means multiple dogs from multiple households are in groups together and only monitored for a short period to "ensure there are no issues". The owner often lies and says that someone is always watching the dogs but I've spoken with a staff member who advised me of the truth. She said that yes they do bring the dogs out in groups that they believe will work, after a few minutes if everything is fine they go inside and then check on them throughout their play. So if theres a fight no one is there to see what happened or to break it up. I inquired about having my dog stay for the weekend and she advised me that while they advertise on their website that there is 24 hour supervision, there is not. The dogs staying overnight are alone from 6pm until 7:30 am with a quick pee break at bed time. The employee said that while they try and give the dogs as much attention as they can they likely don't get much one on one time.. except whatever the owner claims to give them at bed time. She said that while they would love to do those things it's not possible with the amount of work to be done daily. I personally do not agree with this - the owner needs to hire more staff to provide the service he claims he's providing or stop falsely advertising that he offers a service with 24 hour supervision and lots of one on one time.

also side note: He says he spends a lot of time with them so he can get to know the dogs individually...If he knows the dogs so well why does he always call my dog a boy? Her name is Bella.. Not whatever new name you call her every time I come into the facility

Can't say enough thanks to Heidi and the rest of the riverside staff. My dog can be such a pain and she always handles him with expert knowledge and care. I've gotten so much help from food and supplement reccomrndations to training tips and tricks. Thank you!

Best place to leave our dogs! The girls are so friendly and always make me and my wife feel comfortable. It's so great to know that they are left with people who love dogs just as much as we do! Thank you for the piece of mind!

I've recently moved to Saskatoon and don't have many friends or family to help me with lily like I did when I was at home. I found riverside resort through a coworker and have never been disappointed. I've had her groomed there by Suzanne and she always comes out smelling fresh! I have even brought her in for daycare a few times because the staff are so kind and knowlegable and always make me feel at ease when leaving her behind. Staff member Heidi was a huge part of why I felt so comfortable.. Lily absolutely loves her! Thank you Riverside! We appreciate all you've done for us!

I have been taking our 2 dogs to RRPonVacay for the past 4 years. We had tried a few other kennels but were never impressed...& our dogs pulled on their leashes to leave the moment we got in the door. At Riverside, our dogs are excited to get in the door, with tails wagging!!
Immediately upon reception, it is friendly & extremely organized!! The kennel is very clean, which means so much to me. Just ask to see your dog's suite -- you'll know what I mean!
The dogs receive excellent care, exercise & grooming (if you choose)...& they get to play in the large field with other, suitable dogs!
Our dogs love Riverside Resort on Vacation & I leave them there with great peace of mind. I'm truly appreciative of Rick & his staff. I highly recommend RRPonVacay!!!!
Pam Booker

My dog Diggs spent a week at Riverside Resort: Pets on Vacation in Saskatoon and had the time of his life! It is an excellent facility that is well organized and maintained. We went to Mexico with no worries at all about our dog. They even sent us a picture while we were away by email of him playing with the other dogs and having fun. There is a professional dog groomer on site as well. Diggs had such a good time and got so much exercise. We are planning on using them again in the future for sure!