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Sentinel Storage South Vancouver

8866 Laurel Street, Vancouver, BC
44 reviews
Business claimed Last updated: 8 months ago
Listed in: Self Storage
About Sentinel Storage South Vancouver

South Vancouver Self Storage Servicing South Vancouver near Oak Street. Access: 6:00 a.m - 11:00 p.m - 365 days a year Go to full description...

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Sentinel Storage South Vancouver, Vancouver Reviews (44)

44 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By mikestatten on Feb 01, 2019
Two rental increases in one year, the unit wasn’t actually the size advertised, terrible customer service. Save your money and heartache and do not use them. Oh and no refunds when you want to move out.
By fineredwine on Jul 26, 2017
Great Facility - Well Managed
I've been using the Sentinal facility on Laurel St for over 7 years now as an offsite storage locker. Love the security, and the fact that I can access my locker 24/7 . All access controlled by pinpads with a code I set. Locker individually alarmed. There are always dollies available, and the facility is spotless.
On the billing side, I do think rates have gone up steeply in the past fews years, and I wish their billing process was more modernized. I also used to have the option to pay 12 months in advance and receive a month free, which no longer appears to be an option.
By josierobinson442 on Jul 22, 2017
South Vancouver
It's probably the cheapest storage place around, so it's good for students or people who have seasonal employment.

One thing to be aware of is that the top units have no real roofs, it's just covered by mesh wire. It can make beddings and other cloth materials have a smell from the metal walls and ductwork. So it is best to be aware of this if you plan to store things there longer term.
By non-member129169 on Jul 13, 2017
Customer Satisfaction Review
I find this facility to be well-managed, and it offers helpful services, and reasonable rates. Also, it is conveniently located (close to transit).

I would recommend Sentinel to anyone needing self-storage.

Alan Aumell, Locker #2373U
By abbyjohnson on Jul 01, 2017
Rating of Sentinel Storage
The storage business is very clean and well managed. I do find it very expensive but it has all the proper secure features that a storage location should have.
By Adam Merryfield on May 31, 2017
Good Service and Attention
This is my third storage facility in 6 years and I have finally found one I will stay with. Good service and attentive to my needs. Having a moving truck is a great plus. I will continue to recommend Sentinel to friends.

By non-member126727 on May 05, 2017
As described
Works fine, thank you.
By alanjamesbuchan on Mar 30, 2017
Great place to store your stuff
Really helpful staff - Kelly & Susan.
Very clean and efficient - use of a truck and access 365 is just what you need.

Thumbs Up!!
By Victor Mah on Mar 30, 2017
Renting and checking into Sentinel Storage
My husband and I are going through downsizing process. We talked to a few storage locations but we decided to go with Sentinel Storage at 8866 Laurel Street. The Assistant Manager, Susan Gatche was extremely knowledgeable, pleasant, helpful and patient with us while we asked all kinds of questions and asked to tour the facilities. We settled on a 5' x 10' and moved in happily. The space is well lit and clean. We used the van too. It was wonderful and helped us a lot. Kelly helped with the scheduling of the van to make sure all the customers are happy.

Good job Sentinel and thank you so much Susan and Kelly.
By Leah Liang on Sep 01, 2016
Great Service!!
I have been using sentinel for many years now, and I find their service consistently efficient and friendly. They respond to emails almost immediately which is great customer service, in my opinion. They will always try to accommodate a situation if they can.
Highly recommended; I use the one on Laurel street. The manager Kelly and her staff are especially good.

By slizardo on Mar 19, 2016
My rating review with Sentinel Storage/Vancouver
Me and my family are very pleased having a grate storage to keep our personal stuff. We find the storage very clean and well maintained. The stuff r courteous, friendly and most of all very professional. We would never live this storage facility as long as we have stuff to keep.
By MMontgomery on Nov 26, 2015
Sentinel is the best
We have used Sentinel for 4 years because we are so happy with our service. The facility is close by, the staff is courteous and knowledgeable and the facility is clean. 5 stars for Sentinel!
By non-member93455 on Oct 21, 2015
I thought Storage Places Were Supposed to be Mundane....
Very nice tidy office and extremely helpful, personable, friendly staff. Super secure, you can tell without even asking, pinpads, cameras, VERY well organized and clean place. I even (accidentally) set off the alarm, they checked up on me, and made sure everything was alright.

They even had Halloween decorations and treats, no tricks. This tells me they care about staff and customers.

FREE courtesy moving van (almost free, small mileage fee, seemed less than cost of gas!)

As I was price shopping they told me that if I came in I would understand what separated them from the rest and they were right, no sales gimmicks, the other places were very aggressive and called me non-stop with offers.

A lot to say about a place where you just put your stuff in a metal box!

Thanks Larry! - I have no affiliation with this company, hadn't even heard of them until last week.

By non-member93466 on Oct 14, 2015
My thoughts about Sentinel
I've been with a few different storage companies over the years and I can honestly say that Sentinel is far above all the other places I've had to deal with. The staff there are tops. Kelly the Manager is like family. Whenever I'm fortunate enough to see her it's like hanging out with an old friend. She's fantastic! Larry is another Sentinel friend who is always more than helpful, polite and always willing to help in a heartbeat. Whenever anyone asks me about a good storage place without hesitation I recommend Sentinel. The place is spotless, the staff are great and the rates are very reasonable. You can't go wrong!

Rick Hackett
By usernamewitheld on Oct 11, 2015
Excellent customer service and reasonable rates!
Dealing with Sentinel Storage has been a very enjoyable experience. Their staff are very friendly and accommodating. The rental van is a fantastic idea and makes moving so much easier than using a separate vehicle rental company.
By Jnovak on Oct 01, 2015
Best storage ever
Sentinel storage is by far the best storage place I have ever dealt with. When looking at my options for self storage, other companies were rude and unhelpful. When I called sentinel, they were extremely helpful and friendly. Sentinel was the only storage place I could get a straight answer from. Their costumer service is superb. It was a very easy choice to choose sentinel. The building is wonderfully clean and easy to access. I would never store my stuff anywhere else.
By non-member99568 on Jul 02, 2015
At least it's clean
Exorbitantly expensive - plus, they fine you if you're a day late on payment. At least it's clean.
By FrenchGray on Apr 27, 2015
Sentinal Storage Nice and Clean
We have been at Sentinel for about a year and really like how clean and environmentally friendly it is. The isles are always clean, the place smells nice and the lights turn on by motion sensor and turn off after you leave. It is an easy place to store your items, they have lockers of various sizes and the personnel are great.

Thank you,

The Grays
By dragaonbait322 on Apr 21, 2015
The greatest storage company!
What else can I say. The building is clean. The staff isn't sleazy or look like ex-cons. The price is very reasonable. 24/7 access via a secure climate controlled system. Secure, safe, good price, great staff, good location.

Love these guys. Had bad experiences else where.
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Secure Public Storage with Easy Access Easily accessed off SW Marine Drive, this South Vancouver storage facility conveniently serves both residential and commercial needs with a wide range of storage unit sizes. You will appreciate our fully covered entrance and loading area, which will keep you out of the rain every time you need to access to your items. This state-of-the-art public storage facility also features: Affordable Storage in South Vancouver In addition to security and convenience, Sentinel knows that you need affordable storage, whether it’s for one month or a long-term contract. Contact our friendly, knowledgeable staff today to discuss your storage needs.
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