Lexus Downtown

I recently found a vehicle at Lexus Downtown and made contact by internet where I engaged in discussion with internet salesperson, Bob Bao. Bob was very helpful and responsive to my questions. Over the course of the sale Bob promptly sent me further pictures that addressed my concerns. Bob was an excellent and very courteous salesperson. Mr Bao is one of the best cars salespersons I have dealt in a very long time. 5 Stars. I would not hesitate in recommending Bob to anyone.

S Crowfoot

Wrong fax number. Called Lexus Downtown and was told they do not have a fax number.

Courteious/Patience/Knowledgable/Professional is the four words I used to describe the service I received from Wilbert from the day I signed the agreement to the day I picked up my new vehicle.
Thank You Wilbert Ma for your help .
Priscilla Tang

High caliber professional:

1. Outstanding customer service (corteous, punctual, ready to assist in every way)
2. Excellent knowledge of the Product (we chose RX450 Hybrid due to comparative analysis, presented to us by Mr. Anievas)
3. Outstanding communications skills (written communications are well-structured, clear and conscise; great sense of humor and ability to listen)

Congratulations to Lexus Downtown on having Mr.Anievas on staff ! It is due to his outstanding service, that we may return to Lexus for yet another purchase.

Dmitri and Olga Kanovch
416 560 0725