Casket Depot

Searching for the perfect urn online can be very difficult. Some sites are not even in Canada. At the time when you are overcome with grief, you do not need the added stress. I found the perfect urn online at Casket Depot! And I was very pleasantly surprised when I saw that it was local. I was a bit concerned about the colour of the urn, because online may not give true colour. The lovely lady who I spoke to at Casket Depot put my mind at ease by texting me a picture. Immediately I knew it was the one. They would have sent it with free shipping and it would likely have been received in time. But just to be on the safe side we picked it up. It was packaged and ready when we got there. No hassle, no problems. It was truly a pleasure doing business with them. When everything else around that time seemed so difficult, it was refreshing to do business with them with such ease.

We ordered 5 different styles of stainless steel neckless . they are all very nice & just like
they looked on the web site .

They came in one day.

Very pleased with this web site. Would recommend this web site to anybody.

Thank you so much for your quick service at this time in our families life.
The casket is perfect.
Joan Merritt and family.

My parents prearranged their funeral 8 years ago. As part of this planning they pre-purchased 2 caskets from Casket Depot. Sadly, we needed one casket within a year of its purchase. The process to have the casket delivered to the funeral home was quick and efficient. My brothers and sisters still talk about the inscription "Going Home" on the lining of the casket. We were extremely happy with the casket.
Recently our family needed to claim the second casket. Again delivery of the casket to the funeral home went well.
Thanks to Casket Depot for their excellent service.
The Hickey Family

Casket Depot has a larger selection than what the funeral house can offer, so it's a good place to buy.

The urn I ordered arrived within 24 hours, and delivery was free. Prompt, courteous service; excellent, reasonable price, object well packaged. I'm very happy with my experience at Casket Depot.

I ordered and received 4 cremation crosses. Better than what I expected, delivery was quick and efficient and I am very satisfied with the service.

Hard to write about death and funerals. We found this process was made very easy with this company. The web site was easy to work though. Shipping was fast we order on a monday and our first shippment was too us by Wed. The workers contacted us when one item was not in the box and again had it shipped. The product is beautiful. Thank you casket depo for making this process go smoothly

I ordered an urn for my mothers funeral online on a Sunday, knowing that my order would not be processed until Monday, but orders were promised in a 3-4 day delivery time. On Wednesday I called in a panic, as the order tracking showed my delivery expected for Friday- a full 5 days, which was the day of the funeral! The person I spoke to told me it was out of his hands, and perhaps I could delay the funeral!! How insensitive !!! The announcement was in the paper, and people had made their travel arrangements to attend Friday's service- this was not an option! The urn did not make it in time for the funeral and was Not delivered direct to my door, but to the post office which delayed the delivery yet another day- Saturday! This company makes false claims of express delivery, and are extremely insensitive during a very difficult time - and this is the nature of their business, when people have lost a loved one.

I received my order very promptly and the gentleman was very courteous when I placed the order. I would certainly call him again if I ever need any other items that he offers.

very nice urn and excellent service , good job, thank you very,very much.
johnny in penticton b.c.

Thank you everyone at Casket Depot.
The casket that I ordered was not in stock and your
staff offered another upgraded cherry wood casket for the same
cost. I was very pleased with the excellent value
and customer service.
Sandy from Maple, Ontario

Ships same day, Excellent packaging, Urn better than illustrated, best quality for affordable price and courteous customer service.

I placed the order yesterday afternoon and received it this morning before 9! Express shipping at no extra cost which is Amazing since the same product cost almost $100 more on Casket Outlet and probably more than that through a funeral home. I called to confirm they would ship for free to Trenton, On., and a real person answered the phone!

Thank you for making a sad time a bit easier.

I was a little wary about ordering such an important item online but the urn came the next day and looks great. I am very happy with the product, its price and it's rapid arrival. Great job Casket Depot.

Am impressed with the quality of the urn and the price. It is beautiful. Delivered in plenty of time to receive the ashes.

Very impressed with your service and the quality of the urn. It's beautiful! I was promised a next day delivery but it was delivered the following day. Canada Post is not the most reliable!!!! Otherwise I would have rated it 5. Thank you!

They took our order on May 11, 2016 at approximately 3pm and our Urns arrived promptly the next day via Canada Post. During this time of grief it was very much appreciated!! Their prices are way below what we would have paid at other memorial stores for the exact same product. Thank you Casket Depot.

They took our order on May 11, 2016 at approximately 3pm and our Urns arrived promptly the next day via Canada Post. During this time of grief it was very much appreciated!!

Their prices are way below what we would have paid at other memorial stores for the exact same product. Thank you Casket Depot.

I was very pleased with the service I received from the Casket Depot. The urn I ordered arrived quickly with no problems! I would recommend them to anyone.

the funeral home did not have what I wanted for my Mom. I found the Pieta on casket depot and Jeff was efficient in processing order. It was delivered in Ottawa, with the 2 hour estimated delivery time and boxed, packaged on a crate. ( I had to be present for delivery, as the funeral home does not want to be help responsible if anything goes wrong) Super good service, prices and casket was to our liking. Mom would have loved it.
Alain from Ottawa

Their website doesn't allow you to order online when using Chrome or Safari search engines.
I will have to purchase from the funeral home

Was extremely happy with our purchase, we saved over $4000 by not purchasing from a funeral home, on a solid mahogany casket for our family member which was crucial at such a sensitive time. The service was excellent, courteous and professional by all the staff at Casket Depot. We would not hesitate to recommend them to anyone.

I'm very happy that I was referred to casket depot because I saved thousands $ and their service was excellent.