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Subaru of Niagara

375 Lake Street, St Catharines, ON
29 reviews
Business claimed Last updated: 2 months ago
About Subaru of Niagara

Subaru of Niagara is a brand that represents the best in automotive styling, value and consumer satisfaction. And that is the kind of brand that we can get behind. Bringing this dealership to the Niag Go to full description...

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Subaru of Niagara, St Catharines Reviews (29)

29 reviews
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By worldjupiter on Oct 10, 2019
It's the end of an era.
Fell in love with my Subaru Impreza (from another Subaru dealership) six years ago. Fast forward to today & I'm in the market to buy a replacement car.

I visited Subaru of Niagara to see what they could do to help me get behind the wheel of a 2020 Impreza since I loved the car so much. I genuinely wanted to continue my business relationship with Subaru. Translation : I really had my heart set on a newer Impreza! That's why I went to them first! I was really looking forward to trying out their Eye Sight technology.

I took my car in for an appraisal so I could apply the trade-in value towards the purchase of a newer Impreza. But the trade-in value Subaru of Niagara quoted me seemed quite low. So like any diligent person would do, I visited a few other dealers & got their appraisals as well.

The unfortunate part (for me) was that Subaru of Niagara offered me the lowest trade-in value, so I had to take my business elsewhere. No matter how much I loved my Impreza, I have to take care of wallet as well. I've got a family, so money is always a concern.

I won't pretend to understand how each car dealership comes to their trade-in value assessments & I'm not knocking Subaru of Niagara, but I think it's kind of humorous that Subaru offered the lowest amount on their own make of car & I got a great trade-in value from another car make dealership.

FWIW, their staff is friendly & they sell *amazing cars* to help navigate our harsh Ontario winters.

I used to get stuck every winter for twenty years driving various makes/models of FWD cars. But *not once* did I get stuck in the past six winters in my Subaru Impreza.

I already miss my Subie. :(

I had an opportunity to communicate with their Sales Manager, Devin, via e-mails, but unfortunately we were unable to reach an agreement.
By non-member126541 on Sep 27, 2016
New Car Purchase with 2 trade ins
Zach took care of us start to finish in a professional, no pressure, friendly manner. This is our third Subaru purchase but first time using this dealership.
By Ben Bluemeke on Jun 26, 2015
Customer Service Rating
I just bought a new Subaru BRZ from the guys at Subaru of Niagara and couldn't be more happier with my purchase. The sales associate I met with, Zach Johnson, was a tremendous help, professional, both friendly and informative, and knowledgeable about every aspect of car buying or questions I had. It made buying my FIRST new car so much easier and comforting, as well as having every staff member there be beyond friendly and make you feel welcome and at home. I highly recommend Subaru of Niagara to anyone looking to buy a car in the future, with a big selection of sleek looking, affordable cars you can't go wrong! Beyond excited to drive my new car and look forward to interacting and buying from them from now on!
By non-member86284 on Feb 13, 2015
Digging you out of a hole
The reality is that I don't know much about cars. As such, When I was a teen I made the big mistake of buying my first car without help from anyone (except a shady salesman).

Zach Johnson at Subaru Niagara made me see the value in each decision I made. He gave me pros and cons without having to ask for it. He is helping to get me set up to pay off the substantial debt I accrued as a teen buying a car from someone who wasn't anywhere near as helpful. And he is a stand-up kind of gentleman.

All in all - Zach and Subaru Niagara are courteous, honest, trustworthy, and professional. More importantly - they listen to your needs and find the best solution.

Stop reading and go see the people at Subaru Niagara so they can help you.
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Subaru of Niagara is a brand that represents the best in automotive styling, value and consumer satisfaction. And that is the kind of brand that we can get behind. Bringing this dealership to the Niagara Region is a natural choice; these automobiles are made for life in Niagara. We guide ourselves with the slogan “looking after what matters”, and what matters to us is you. You and your family, the safety of every person that steps into one of our cars, and the comfortable feeling you get sitting in a car that not only looks great but keeps you safe. We love what we do, and we know that you are going to love what we do too.
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