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Founded by professional dog trainer, groomer, and handler Laurel Skuba, The Pawsh Dog is a luxury canine care facility staffed by an expert team of dedicated canine care professionals providing a comp Go to full description...
The Pawsh Dog Inc, Winnipeg Reviews (59)
My puppy used to attend daycare in Brandon MB mon-fri. We bought one of those coupon books and had a free day of daycare at The Pawsh Dog so we tried it out when we were shopping in Winnipeg.
They forgot to feed my 6 month old puppy. They handed me the food when I picked her up. I said "oh why wasn't she fed?" the girl who wasn't in with the dogs said "she must have not wanted it" . I held back a laugh because my puppy has never not eaten her food. They forgot to feed her. I mean it happens, but the second stay was so frustrating I had to post this.
The second visit 6 months later-They didn't give her water to drink and there was no one supervising in the dog area.
She was crying in the backseat the whole way home which she never does. As soon as she got in the house she sprinted to the water and drank so much I thought she was going to puke, my sister had to stop her to give her a break. There's a 0% chance she was given any water all day.
She also sprinted to the wood chip area by the trees for a pee both times she stayed there so I'm very doubtful they took them for a walk as they say they do, due to not having an outside area for the dogs.
I didn't want to give a bad review the first time because I like to give places a second chance but this is unacceptable. For $25.00 a day, I'm shocked they have as many dogs attending as they do, but don't make the same mistake I did. I'm furious.
Never trust a place that won't let you see where the dogs actually are during their stay.
My poor pup required knee surgery, and I was not reimbursed, no apologies.
Everyone there loves him and greets him by name and are always excited to see him when he walks in the door,
They always send me pictures or post them online so I know he's having a good time,
And he always naps the whole way home cuz he wiped right out. :)
Yet twice in a row, with our dogs health issue on file, with ample staff (who are supposedly rigorously trained and screened) neglected to feed her and check her file when food was visibly left in her container. The First complaint and investigation was considered an "oversite" yet the staff member lied saying she didn't want the food...I explained to her our dog was hypoglycemic and her reply was "Well, you should have mentioned that when you came in" (ARE you Fing kinding me????) I told her everyone in this kennel knows she is hypoglycemic and its written in her file if you checked. So the staff bold face lied to me....second time an "error" was made when marking off she was fed....yet you have one complaint already regarding feeding and was told when we dropped her off she was hypoglycemic. We also told them we want to be notified if she DOES NOT EAT...this means she is not feeling good. That was also stated in the first complaint. We were not contacted. Our dog has been to daycare since she was 6 months old...she is a lab...very food oriented....and she NEVER refuses food from ANYONE ! My view is this place is a ticking time bomb...you dog may love this place now...but eventually you will find out the hard way the other complaints on here are valid. We have never had issues with any other daycare and she has been to three....
Our dog gets a bit excited and makes a lot of noise when surrounded by other dogs
The instructor did not like that and kick us off the course the next day after leaving a phone message, telling us our dog was too dangerous for that class
Our dog never been in a fight or bit anybody
I believe the instructor was scare of her and could not handle her, but in the same class there was a Pug that was barking all the time and lunging at other dogs but that was ok
The training room smell like urine, the rubber floor was sticky and we had to take or shoes off
In the boarding area where we saw about 25 to 30 dogs together in the same room, some dogs were just shaking, some were scratching profusely and panicking and all you could smell was faeces. There was no one there to reassure them. It was sad to look at.
We were also warn by our vet that kennel cough is terrible at this place, they do not check for any vaccination (we were never ask about our dog before taking the so call training course)
Place like that should be investigated
I have a very timid dog who loves people but takes really slow introduction to other dogs. We decided to take her to day camp so she can get the chance to socialize with other dogs on a regular basis. After the second stay at day camp, Callie was just very excited to go back and upon arriving she just ran right into the room full of other dogs.
The staff are very friendly and attentive. Callie goes to daycamp on the weekends, but even after the first weekend stay they have already become so familiarized with her and her dietary restrictions. The attention they give is really important to us since Callie has a few limitations when it comes to her dietary needs as well as her socialization needs. Taking into consideration that she is also 90 lbs and very excitable, the staff handle her enthusiasm (and her size) very well.
To name another plus for Pawsh Dog and their stellar service - the first time we had Callie groomed at Pawsh dog she had quite the perfect bath and tidy plus de-shed salon service. What's more is that if you wish to have your dog groomed at their salon you get a FREE daycamp stay - so busy doggie parents, this one's for you! You don't have to restrict yourself to a 1 to 2 hour errand window time because you're very aware of the pick-up after grooming. You'll leave Pawsh with a perfectly groomed and exercised dog!
Just to touch on one important comment for doggie parents out there who are worried about big dogs and small dogs in one play area - at Pawsh on Taylor the big dogs and small dogs are in separate play areas. Big dogs can rough house without accidentally hurting the small ones, and the small ones romp around and play safely in their own play place.
I could go on and on about Pawsh Dog, but I think you should just let your furbaby experience Pawsh for him/herself!
Our 2 dogs recently spent 8 nights at the Pawsh - Taylor location.
The staff 'lost' one bed AND blanket we provided. We waited 20-30 minutes for them to locate the items while we waited and no one could find them. We wanted to wait as we live 25 minutes away. One employee actually told us the only answer they could come up with was that they must have given the bed to someone else. A few hours after leaving, they 'found' our missing items in the wash. With only "sorry for the inconvenience for making you come back" as a response.
The second pillow was returned to us full of either feces or vomit - either way it will be going to the garbage. Clearly the blanket and one pillow that had a removable cover was 'temporarily misplaced' due to the fact they didn't want to return it full of feces or vomit.
Our dogs sleep in kennels every night. Not once have either of them defecated in the kennel. The cleanliness of the personal items we provided really make us question the care or lack of for our dogs.
We were told the manager would call as soon as she arrived for her shift to discuss the concerns, we never heard from her. When we picked up the ‘lost pillow and blanket, the manager was there however only said "sorry for your experience". Clearly they were simply wanting us out of the location as there were other clients picking up and dropping off their dogs.
Both our dogs have been seen by the vet due to Kennel Cough, diarrhea with blood, eye infection, dehydration and significant loss of weight. Both now medicated.
Clearly Kennel Cough is going around the city, however it is the locations responsibility to notify all incoming clients that the location has been infected!
We should have been provided with some type of report card with respect to our dogs care and signs/symptoms of their health while they were in the care of Pawsh. There is simply no way both dogs come home and both be sick instantly, yet we were told everything was fine for their stay.
We feel let down. We trusted the staff and management to take care of our fur babies and clearly they did not provide that.