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Paradise Toronto Limo

2900 Warden Ave, 1195, Toronto, ON
38 reviews
Business claimed Last updated: 2 months ago
Listed in: Limos
About Paradise Toronto Limo

Paradise Toronto Limo, offering you with a variety of limousine services, limousine fleet, professional limousine drivers all for your next limousine rental in Toronto and the GTA. When it comes to of Go to full description...

2900 Warden Ave, 1195
Toronto, ON, M1W 2S8, CA

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Today: 9:00am - 6:00pm
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Paradise Toronto Limo, Toronto Reviews (38)

4.6
38 reviews
5 Star
33
4 Star
2
3 Star
0
2 Star
1
1 Star
2
By Samantha Fracassa on Jun 13, 2017
Hi Jon,
I just wanted to send you a quick email to thank you and your team for your services at our wedding this past Saturday. Both of our limo drivers were very professional and polite, and most importantly, they were on time and reliable. Please extend our thank you to them as well.

Thank you for your help and patience and for helping to make everything go so smoothly on such an important and special day, and we hope to work with you again in the future.


Sincerely,
Samantha Fracassa
By Richard Silang on May 23, 2017
Roland was great!
Please give our regards to Roland and recognize him. He did an incredible job, thank you and him!


By stevesonic on Jan 24, 2017
Solid and legit limo company!
Will use them again.
Kind and courteous.

We actually had a family emergency, and they accommodated our cancellation request with a full refund.
We did give them a full 48 hours notice, luckily.

Their service was recommended to us by good friends. I am glad we did.
I will make sure when we reschedule our night out, to select 'Paradise' again!
By non-member117243 on Dec 27, 2016
Great wedding service
Thank you for the great service provided to my son's wedding
By hurlburt27 on Nov 22, 2016
AWESOME service
We had an AMAZING driver and very highly suggest this company! His name is Nagy, and he is my hero! We planned a very special trip to Yorkville in the fall from Unionville. He went above and beyond to make our trip extra special, and was extremely personable. I have bounced around a few different limo companies in the past, but no longer need to do so as I will ABSOLUTELY be using our favourite driver for all our future excursions!
By skhoshand on Nov 01, 2016
The service
We had a very bad experience with Paradise Toronto Livery Inc., as the air conditioner was not working in the bus and I rented it for a wedding party in the month of July with the promise of air conditioner. It had to stop twice to let the guests out to breathe. I cancelled the school bus after realizing it had no air conditioner and rented this one but it had the same fate. The advantage of the school bus would have been its windows which this bus was lacking. So we were almost suffocating in it.
At the end of the party, I could not get a hold of the bus driver to come and get us. So we stayed in the street for a good an hour before it showed up.
I hope nothing but improvement in their services.
By av91 on Oct 13, 2016
Horrible customer service, not the best limo.
I ordered a stretch Lincoln limo for my wedding. The driver was there on time and all was well, I spoke to him before getting in and told him I needed to be at the location at 7:30. So we were on our way, but unfortunately he put the wrong address in his GPS and was taking my bridal party, wife and I to the wrong location. By the time we realized, I asked him where he was going and he gave me the wrong address, I showed him where to go and he confirmed in his printed notes he had the correct address but put it wrong on his phone GPS. He turned around and took us back, but we ended up being 25 minutes late to our own wedding. Thats fine, I understand it happens, we were a little disgruntled as we were late to our wedding and everyone was waiting on us. When I called their office a few days later and explained the issue, the person who I wont name became extremely rude and would not even let me explain my situation. He was talking over me and saying quite rude things, he blamed me for the driver going to the wrong place and accused me of not telling the driver where and when I need to be there. He also said 'ok the driver took a wrong turn what do you want from me' and I tried telling him that it wasn't a wrong turn, but that he put the wrong address and drove the wrong way and would have gone all the way (1 hour drive the wrong way) unless I said something to him, which caused us to be late, but he kept talking over me and said he is going to charge me another $100 for the 'extra drive around'. I am very shocked at how they do business, will not use again and do not recommend due to the customer service. The limo itself had a cracked TV screen displaying 'NO SIGNAL' and radio was very bad quality (making snare/crackling sounds). Not worth $320 or the headache.
Comment by paradise toronto limo - company rep on Oct 13, 2016
You requested for a tour and we said we would add this in at no charge (worth $100 for 1 hour), then you called and ask for refund days later because the driver took a wrong turn heading to Pickering (did not get that far) so he turned around and went back you even said you got there within the hour. at the end we offered you $50 refund for this.

Next thing is a bad review about how horrible we are. So call it blackmailing.
Reviews don't hurt us, they just show who we really are and our true customers are as you can see below from previous reviews, in your case its different, you just exposed your true self, ungrateful for what we did for you even when we offered you an additional $50 (you obviously wanted more!!!) when you already got an hour tour for free on the day of the service.

Thank you for you business but as you said it was not worth it for you and definitely not worth the headache for us too.

AS AN UPDATE TO THE CONVERSATION PREVIOUSLY (AFTER SPEAKING TO THE DRIVER):

Client told driver to go East instead of what is already on the contract to go west, east leads to Scarborough, west is closer to York 400 and finch.

So that's why we asked this client to talk to the driver as he requested (TO RESOLVE THIS ISSUE) and if he was right we would give him a refund.

He did not call the driver because he knew it was his mistake to direct our chauffeur the wrong way, so instead of rectifying the issue proving he was wrong, we get a bad review about how bad our company was and how rude we were due to the fact he could not get money back on a problem he created.
By nickvpapadimitriou on Oct 05, 2016
Wedding Was Perfect! Customer First Standards! :) :) :)
Peter and company at Paradise Toronto provided us with Excellent Service! They followed our entire route that we had provided them with. Vehicles arrived on time.

-50PAX Diamond Limo BUS, was very clean inside and out. Driver was very courteous and professional looking. Lights, climate control and sound inside were excellent. Lots of room to sit and move inside. Champagne, glasses and water was provided.

-14PAX White Krystal SUV. Very clean inside and out. Sound system and climate control in great working order. Came on time. Driver very courteous and professional looking.

-8-10 Passenger Lincoln Stretch, was very clean in and out. Climate control, lights and sound in excellent condition. Driver very courteous and even assisted our parents in the late evening to transport items into their house at the end of the night.
Comment by paradise toronto limo - company rep on Oct 05, 2016
Thank you for your feedback and we look forward to working with you once again in the near future.
By Vita on Oct 05, 2016
Very pleased
I just want to thank you very much for everything, your driver was a wonderful young man very respectful and kind everything went well for my wedding my husband and I was very pleased, Thanks again!
Respectfully Vita
Comment by paradise toronto limo - company rep on Oct 05, 2016
Thank you for your feedback and we look forward to working with you once again in the near future.
By Lucy on Oct 01, 2016
Thank you so much!
Thank you so much for your service. Your company is very thorough and organized. Mohamed was very professional!


Lucy
Comment by paradise toronto limo - company rep on Oct 05, 2016
Thank you for your feedback and we look forward to working with you in the near future.
By relianceautomechanic on Aug 22, 2016
Excellent Service was Very Happy and would recommend my family and friends
We reserved a limo for this past Saturday August 20, 2016. The limo arrived on time and the driver dressed with a suite and tie. He introduced himself and heled the ladies into the limo. The driver then showed us that there was a complimentry bottle of champagne and where the chilled bottles of water were and how to operate the stero and airconditioiner.

In no time we were at our deitnation safely my husband exchanged numbers with driver. At the end of the night he was there waiting for us as we exited the hall. Again driver helped me and my lady friends into the limousine and we arrived safely home.

The driver was polite well groomed and drove the vehicle in a manner that was comfortable and safe. I think its good to let people know they do good jobs. Thank you for a greta driver Paradise Limo we will definitely be telling friends and family about you. We had a great evening.
Comment by paradise toronto limo - company rep on Aug 22, 2016
Thank you for your feedback, we thank you for using our limo service and we would love to work with you again in the future. We would like to congratulate the driver who served you so if you can respond with a confirmation number or a drivers name this would be much appreciated.
Thank you Again for the positive comments.
By non-member109266 on Aug 11, 2016
Limo Bus
We had a very good experience with this company. We had rented the Limo Bus for our daughters wedding to transfer guests/family to and from Cambridge and Georgetown, so everyone could relax and enjoy themselves without having to worry about drinking and driving. The bus was on time, clean, the driver was polite and very professional. I would definitely recommend this company. The office staff were very helpful and easy to reach when we had any questions.
Comment by paradise toronto limo - company rep on Aug 22, 2016
Thank you for your feedback and we look forward to work with you in the near future.
By HeatherM on Aug 02, 2016
Saturday
I just wanted to say that everyone in my party on Saturday loved the limo and were impressed with the service. Your driver Nas did a fabulous job!

Thank you!
Comment by paradise toronto limo - company rep on Aug 22, 2016
Thank you for your feedback and we look forward to work with you in the near future.
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Additional business details

Email address: info@paradisetorontolimo.ca
Payment methods accepted: cash, visa, mastercard, american express
Paradise Toronto Limo, offering you with a variety of limousine services, limousine fleet, professional limousine drivers all for your next limousine rental in Toronto and the GTA. When it comes to offering you professional limousine services, all under one roof, Paradise Limos are for you. We now that booking a limo is for a special occasion, and when you entrust us with your special day or night, we make sure you will have a blast.
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