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AutoMoves.ca is a service that brings quality car carriers and customers together. We work to provide customers with quotes from reputable carriers across Canada as well as shipments to and from United States. Go to full description...
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Automoves Car Shipping Reviews (51)
Do not ship your vehicle with these people, as now I have to pay for the transport twice, otherwise the contracting company can put a lien on my vehicle.
and Automoves got our car from Calgary to Toronto in 6.
City earlier this year. I am happy that Mark was very accommodating with our short notice booking and answered all my concerns in the process. Our vehicles
arrived on time and without damage so we are definitely happy about
the service and affordable cost.
to Toronto earlier this month. Our company was
downsizing and my contract was not renewed. I
considered railway at first but they don't allow
personal items in the car. After a few quotes I
realized that shipping by truck is a faster option
and I could fill the back of my Ford Escape with
clothing, my computer and some other items. I sold
my furniture so this saved me from hiring movers.
My Escape arrived in 7 days. It was somewhat dirty
from the road conditions but there was no damage
and service was delivered as promised. I am happy
and grateful this went a lot smoother than I
CBC exposed this company as a SCAM, and they are pure and simple a scam (http://www.cbc.ca/m/news/go-public-it-s-kind-of-like-my-car-was-held-ransom-1.3046598). Automoves does not own it's own trucks or trailers. What they do is hire a tow truck to move your vehicle to a local storage lot, with no intention of ever actually shipping it. From then on, you pay continuous fees to them for anything they can dream of (my experience). Another tactic they use, as exposed by CBC, is that they will broker the load out to another transport company and not pay them anything. This leaves the company that actually transported the car without any compensation. A scenario as such will typically result in your car being held for ransom until you pay the company that did the work what is owed to them. In the end, you have had to pay 2x to move your car while Andy Leeds (owner of Automoves) laughs all the way to the bank.
You're probably wondering why I know all this...well I just picked up my car from a local storage facility. It was supposed to be across the country yesterday...but when it didn't show up for delivery and no one at Automoves answered my calls or called me back after repeated attempts, I went out to find it. Luckily I did, and luckily the company that was storing my car allowed me to pick it up from them granted I had the necessary paperwork proving it was my car. I paid the storage company what they were owed. But it will be a goddamn freezing day in hell before Automoves gets a penny from me. I think a letter from my lawyer is more fitting.
DO YOURSELF A FAVOUR AND STAY AWAY!!! IF YOU NEED TO PAY A BIT MORE TO SOMEONE OTHER THAN AUTOMOVES TO GET THE JOB DONE, THEN DO IT AND BE GRATEFUL YOU READ THESE REVIEWS.
My vehicle was picked up in Alberta to be shipped to Ontario door to door enclosed
I ended up receiving it by a TOW TRUCK that they called , not even a flat bed!!
My vehicle sat in a distribution warehouse in Brampton for four days before I
received it .I received it with chips and scratches on my 47 year old vehicle.
No returned calls,when they see your number it goes into voicemail.
They just don't give a crap.They don't have their own trucks they rely on other
companies to do the transporting for them while they take your money for the job.
DO NOT EVEN CONSIDER THEM. YOU WILL REGRET IT
HIRE AT YOUR OWN RISK
PS. That 1/2 star above should not be there.
from Edmonton to Toronto in just over 5 days. I
took a new job and had to leave short notice. Mark
at their office was very helpful from the get go -
my car was picked up within 48 hours on Thursday
and arrived in Toronto on Tuesday morning. Great
service and affordable cost!
my new property in Niagara Falls. Their customer service was very attentive to
all my questions and concerns, updated me throughout the process and delivered
my cars within promised timeline. A+ team.
box from Edmonton to Mississauga for our upcoming construction project.
Mark was on top of things right from the get go and got the vehicles
delivered to us within 7 days. very happy with the service provided!
ALL THESE REVIEWS ARE FAKE THEY DO IT THEMSELVES BUYERS BEWARE
Truly great service and very pleasant to deal with. You made my week!
Because of my busy travel schedule for work I opted for a pick up at my residence and have it
delivered to my office in Edmonton. I booked a week in advance in order to match their departure
schedule so the vehicle arrived on my preferred date (or close enough). It was a straightforward
shipping experience and I`m happy Automoves delivered as promised.
WORST WORST WORST COMPANY, DON'T EVER HIRE!!
Even though it's end of the year and holiday seasons, but to other companies, a delay of 3 - 4 weeks of waiting time is UNREASONABLE as well.
Automoves give you false hopes and promises and they'll never respond to your calls and emails after tell you when to expect it. They don't tell me what the update on the vehicle.
Gave me false hopes, telling me yes it'll arrive this/that day but NEVER.
Every week I finally managed to get someone to help me and tells me when to expect it. But just NOTHING!!
Frustrated and finally I tracked where my vehicle was and got another company to ship, which they did within 2 days and even lower cost.
Terrible service, leaves customers hanging, gives false hopes and will ignore your call and email and no updates.
HIRE AT YOUR OWN RISK
On Jan4/2015 sent my friend over to his location in Mississauga the car was still sitting at that location, it was ner shipped. The police were called & the owner could not be located or reached. As per police instructions my friend had to get tow truck driver to unlock car & tow it away. Now I have to file a small claims suit against him since he refuses to reimburse me the money!!!!!!!
I got a job in Calgary and needed my Ram truck for work purposes ASAP. It was picked up from
my residence in North York within 48 hours and Automoves got it to my workplace in Calgary
within 8 days (I think actual transit time was 6). Customer service provided with constant updates
on shipment and gave advance notice when it was to be offloaded so I am very happy with the experience.
From point A to point B the whole shipping experience was seamless. We booked the
shipment 2 weeks in advance, dropped the vehicles at their terminal and got them at our
office 5 days later. 2 more trucks will be shipped after holidays and we`ll be bringing them
back in spring. A+ service, John
But really, I just wanted to leave my feedback and the positive experience I had with Automoves staff in Edmonton.
I was already in Alberta and asked for my car to be picked up from my mother living in Toronto. The gentleman doing
the pick up was very accommodating and patient with my mom who had no clue how to boost the car to get it out of
underground parking. I booked a different shipping company at first recommended by my friends, but they did not even bother with the car once it would not start. Once again, thank you for your help and the pleasant experience!