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Offering a luxurious and calming retreat in the vibrant Yonge and Eglinton are, you will find a holistic approach to body and mind with a results-driven philosophy. Revive med spa evokes an inviting sense of warmth, tranquillity and comfort within all who enter it. Go to full description...
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Revive Med Spa - CLOSED, Toronto Reviews (18)
This spa is the most unprofessional company I have ever dealt with and I am surprised they are even in business. I booked a green peel and paid a deposit and my appointment was cancelled by the spa for an "emergency" which I now can see is something that the spa just makes up and has done to many other people. How many "emergencies" can one spa truly have?! Then they cancelled my appointment less than 1hr before I am supposed to be there. This treatment takes 5 days which I took off work to accommodate, and after being cancelled by them I could not re-book and take additional time off work. Mind you this appointment was booked over a month in advance. After speaking with the manager Beata, she is the most unprofessional, rude, dishonorable person to deal with. I understand that emergencies happen but I simply requested my money back as they did not provide any service to me and that I was not able to make other accommodations to re-book as I already took time off work. She proceeded to be rude to me, call me names and try to force me to get the treatment done on the Friday, when she herself told me this treatment is done on a Thursday night and removed on a Monday. How would you be able to get this done in 4days, when you yourself said it takes 5 days. Then when I requested my deposit back, she continued to be rude to me and said I guess you can cancel your microdermabrasion then ( I originally went to this spa because I purchased micro groupons from them). She said she would then refund back when the owner was back in town from vacation. Weeks have now gone by and no call, no refund back on my card no nothing. This is unethical and I can't believe this business is still in operation. I have already tried emailing and calling this spa, and every time the owner and Beata are "busy" or "unavailable". Avoid this spa at all costs, unless you want your hard earned money taken from you when they don't provide a service to you, and cancel your appointment for supposed "emergencies". If you look at other reviews, this seems to be their MO, they do this and then give you the runaround. If they do not refund back my deposit I will be taking them to Small Claims Court. So I will keep everyone posted.
Thank you for your comments.
I took her advice and wanted to try the services for myself and a week later I went in for my microdermabrasion treatment. The process started with a consultation, followed by a 30 min treatment of micro then finished off with a cool mask.
The whole experience was very relaxing, educational via their friendly staff, and left my whole face feeling rejuvenated. I must say as someone that has zero tolerance for pain I was a bit concerned prior to going in that it would be a painful process but it was much like an exfoliate gel one might use to wash their face. The particular machine they used in the procedure also had settings and having sensitive skin I opted for the less intense speed, which was perfect!
I also had an initial consult to get hair laser removal services, which ended up making me question about why I hadn't started laser hair removal long before waxing and shaving. I'm planning to go in a couple weeks to get ready for the summer and I think in the long run the cost of doing laser will outweigh the inconvenience of continuing to use rasers and waxing.
Avoid this place even if you get best deal from Groupon, it is not worth it!!!
Additional business details
Spacious, contemporary, flooded with natural day light, the medical spa itself possesses an eclectic mix of style, culture, comfort and practicality, where all design features are geared towards making your spa experience enjoyable. From laser hair removal, waxing to having your nails done, your personal journey with us is considered in every way to result in absolute satisfaction.
Our goal is to offer you high quality treatments, friendly services, and the best possible prices!