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DVP Storage

5 Defries Street, Toronto, ON
23 reviews
Business claimed Last updated: Over a year ago
About DVP Storage

DVP Storage is proud to have served the downtown community for over 12 years providing moving supplies, self-storage, and U-Haul equipment rentals. We stand ready to cover your short/long term storage and relocation needs. . Go to full description...

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Business hours
Today: 9:00am - 5:30pm
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DVP Storage, Toronto Reviews (23)

4.8
23 reviews
5 Star
21
4 Star
1
3 Star
1
2 Star
0
1 Star
0
By non-member86598 on May 15, 2015
Best Storage in the Downtown core
Convenient location, very clean, well taken care of, friendly, affordable rates, and friendly knowledgeable staff. Would recommend to everyone!
By non-member83008 on Mar 15, 2015
Incredible service, great storage facility!
We stored our belongings for several months over winter. The staff were extremely friendly and our belongings were kept safe and well while we were away.
Moving in and out was a breeze.
Thanks for a great experience!
By non-member83009 on Jan 13, 2015
Great Service - reasonable, responsive, fair!
After visiting a few storage options, I decided to go with DVP Storage and was not disappointed. Where other facilities had seemed disorganized and disinterested, the staff here were organized, helpful, and on top of what was happening in their facility. Over time, I had to switch units to a larger one and they were again helpful in considering options and finding the right answer for my situation. Even on move-out day, they were willing to go out of their way to make my experience as smooth as possible and were fair and honest in REFUNDING me for the portion of a pre-paid month I was not going to be using!

I would not hesitate to recommend this storage facility.

By non-member79950 on Dec 17, 2014
Give them a call
Hi, I just wanted to say a couple of words about DVP Storage I've known Sue for about I'd say 15 years. I've used storage many times throughout the city and I find them to be the most efficient, personable. I used them for storing my things when I was living in California, now I use them to store everything, they are always here for me, they have trucks available like U haul which is great, um anyway yeah, just give them a call and you wont be disappointed.
By canoeinvest on Nov 16, 2014
Great team, great service!
The team at DVP Storage is super helpful. They are very organized, facilities are well maintained - and rates are very affordable. I would highly recommend them!
By non-member75755 on Sep 17, 2014
Outstanding Customer Service
I love DVP Storage! I was a customer for 4 years and every interaction I had with each employee was extremely positive. Sue, in particular, is exceptional.

It's a great storage facility made even better with the accessibility of U-Haul trucks. The pricing is fair and the terms are very clear and easy to understand. Dealing with this business is very, very easy.

I've recommended this business to a number of friends and will most certainly be back if I need to store anything in future.
By non-member75631 on Aug 25, 2014
Great service
Great and friendly service, large units for a great price. Only one elevator, so a wait on busy days. But otherwise I would totally recommend DVP storage!
By decrane on Jun 09, 2014
Highly Recommend!
Fast service at a convenient location. Janine and Sue added some ease to an otherwise hectic day. Thank you! -Dave Crane, Toronto
By non-member67865 on Nov 25, 2013
great service, kind people, good storage unit.
Really great, kind receptionists. You can just go in and access your unit, it's great. Great location too, and not very busy.
By non-member63729 on Sep 30, 2013
Clean and simple
Friendly service, simple clean storage. No 24hrs service
By non-member63728 on Sep 17, 2013
DVPStorage Toronto Ontario
I have to give storage company 5 stars as I was most pleased with the entire transaction from sign up to sign out. The staff was most courteous and helpful and even went beyond the call of duty. The facilities were very clean, temperature controlled and all storage items were well protected in individual locked units. If ever I require storage again, I will certainly use DVP Storage as they have a variety of storage-sized units. Thank you for a stress free experience.
By non-member63725 on Jul 22, 2013
Excellent customer service
We left our household goods with DVP for a year while out of the country. Both renting the locker and getting out stuff back out were great experiences and the stuff was friendly and efficient.

We even got a refund as we'd prepaid for the year and didn't use the bonus 13th month, and they investigated our U-Haul contract and changed it to a better rate when we needed the van for an unexpected third day.

Five star service.
By non-member63726 on Jul 22, 2013
Excellent customer service
DVP storage held our stuff while we were away for a year. Both getting the locker and taking our stuff back out were friendly, easy experiences. They also investigated U-Haul's rates and switched our plan to save us some money when we needed the rental van for a third day. Last, it was an unexpected bonus to get a small refund since we'd paid for the year in advance, which meant we got the thirteenth month free -- which they refunded to us!

Five stars, definitely.
By non-member60286 on May 10, 2013
sue
Sue is the best csr dvp storge has ever had great job sue


From Christopher Sherk
By non-member57786 on Apr 19, 2013
Stroage rental
I am a returning customer which I rented storage a year ago. The staff is very friendly and helpful. The location is very close to downtown and convenient for people who live in downtown area.
By non-member55771 on Feb 06, 2013
Great job
Dear Susan
after we had a fire in our garage we needed a locker to put our stuff during reconstruction. Yours was not the first we tried. Some were not heated some, some were dirty, and some had staff that didn't fill me with trust.
When we changed over to your place it met all of our needs and then some. When I hear of someone needing a storage locker I have no hesitation in suggesting your place, your place is clean, I have never seen a bug or a mouse and we are always greeted by you or your staff with a welcoming smile
keep it up,
If we need your services again we would have no hesitations in coming back

Douglas B. Woodall
By non-member50316 on Oct 01, 2012
Belshaw Hauff
Always friendly and helpful. Very clean. Felt completely confidant leaving our belongings there for six years.
By torontorev on Sep 13, 2012
Good location, ramp needs fixing
I recently started renting a unit at this storage facility, and have been impressed by the friendliness of the staff and the convenient location. But after only going to the facility twice, I am considering switching to a different location because of how dangerous the ramp to the building is. Both times I've been there I have caught my foot and almost fallen on the unsecured wire mesh on the wooden ramp while bringing things into and out of the building. The ramp is several feet off the ground, so falling off the ramp would be awful, but could easily happen given how dilapidated it is.
This would be a simple fix for the management. As it is now, this is really very dangerous and doesn't give a good impression about the facility as a whole.
Also, later evening hours would be much better, rather than just until 6pm.
By non-member46770 on Jun 04, 2012
Good Storage Place
DVP Storage was a great place to store my stuff while I was away on extended leave. The staff was friendly and helpful with all my inquires. The locker was clean and overall the building is well maintained. A good storage location near the heart of Toronto, but tucked away from the main core. Also very convenient as they have the UHAUL truck rental right on the property.
By aeromaestro on Feb 12, 2012
Best U-Haul Rental place in Toronto!!!!!
U-Haul isn't exactly known for their awsomeness in sales, service, and reliability of their vehicles....


UNTIL TODAY!!

Rob from DVP Storage made my truck rental experience a U-Haul reservation experience to remember! Considerate and courteous with a sense of humour. DVP Storage is truly awesome!

Thanks Rob!

AJ
By non-member38502 on Dec 11, 2011
A Pleasure to Deal With
My wife and I have been customers of DVP for the past 8 years and have been very satisfied with the facility and the service we received.

The location works well for us and Sue is always responsive and helpful.

I would highly recommend DVP to anyone in the central part of the city.
By Petrie on Nov 24, 2011
Producer
We have stored irreplaceable business and personal items at DVP for over 10 years. Reception has aways been courteous, efficient and helpful; especially Sue. The staff keeps the building clean and temperature regulated. Recent renovations have made access for customers easier and the storage spaces cleaner.

I give DVP my highest recommendation.
Ann Petrie
Petrie Digital Media
By krayv on Nov 12, 2011
Amazing service!
We rented a U-Haul here, and the day before we were to pick it up, the 10' truck we wanted needed repairs.
Without even asking, they gave us a 14' truck for the 10' price, and kept our original appointment.
The guy behind the counter was super-friendly, extremely helpful, and actually went above and beyond to help us out when we returned the truck.
I've rented U-hauls from several places, and this is the first one I would actually go back to.
Seriously great service, and I would recommend picking up your U-haul here any day.

Additional business details

Email address: info@dvpstorage.ca
DVP Storage is proud to have served the downtown community for over 12 years providing moving supplies, self-storage, and U-Haul equipment rentals. We stand ready to cover your short/long term storage and relocation needs. .
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