Jack Carter Chevrolet Buick GMC

Friendly honest service and did not feel pressured to purchase. Every one was very helpful and answered all questions!!!

Always a pleasure at Jack Carter! Fast, friendly. Quick and efficient. Great people and great service great dealership!

Doug McKeen was a real pro, loved working with him Cathi Phili and Bert was very helpful.

Thank Steve for minimizing my stress level; you were awesome.

Bert is amazing!!! Love my vehicle and great dealing with Jack Carter.

Extremely satisfied with our sales rep Doug. Very helpful and knowledgeable. Pleasure to buy from.

Steve did a great job. Thanks so much I really appreciate all the help.

Jeff Stewart and Josh Mah were the greatest to deal with and very accommodating with the purchase. They are super stars and would highly recommend them to anyone I know.

Thank-you Mike Cautlly. You always provide superior service. I recommended a friend to your service department.

I appreciated how detailed the introduction to my Chevy Trax was before I left the lot.

I will not hesitate to recommend this dealership as well as salesman to anyone wanting to buy a chev/gm/Buick!

If you are young woman in Calgary and would like to be talked down to in a disrespectful manner, be stranded in a city where you don’t know anyone, be late for work, miss out of pay from being late to work, anger clients because you have to cancel scheduled meetings, not have your car actually fixed and have not a single person apologize for the inconvenience they have caused you, then Jack Carter Chevrolet is for you.

The service I received at Jack Carters Chevrolet was the most horrendous service I have ever received. I booked my 1 year old car in warranty work and parts. When I booked my car in a week early I had double checked that I would be receiving a loaner car for the time my car was in the shop. I dropped off my car the night before it was booked in and was told there wasn’t a loaner currently available but would be available in a few hours. They arranged for a the “service shuttle” to take me home with the promise that a loaner would be dropped off later. The service shuttle was some guy driving me home in his personal vehicle, which was uncomfortable enough without the personal questions he kept asking. When no car was dropped off later that night I called in to see what was happened. I was told that everything was closed and I was out of luck and that NO ONE would ever have told me that a car would be arranged later in the day for me. The helpful suggestion that I received from the night manager was to take the bus to work the next day. It was only when I suggested that the company should pay for a taxi to drive me to work the next day did he agree to that. The taxi arrived late, got me to work 45 minutes late and then I was left stranded at work without a way to make my meetings for the day which means I had to cancel on clients. I called first thing in the morning to see when I would receive a loaner for the day or when my car would be ready for pick up, luckily my car was done and I could pick it up at the end of the day, of course they had to arrange for someone to pick me up early from work. I tried to discuss what had happened with the service manager on pick up of my vehicle and was promptly given the “you have you car now, leave.” When I was in the dealership I was spoken down to by the management as soon as they saw me, which I can only assume is because they didn’t feel that they had to treat a woman in her early twenties with any semblance of respect. To cap it off the problem that I brought my car in for didn’t get fixed and they missed the hole in my transmission.

I spent a large chunk of money to purchase a brand new car and I expect the service that is guaranteed by that purchase which I certainly did not receive from this dealership.

This morning I called my regular dealer in Edmonton, asked them to book my car in to look at the things that weren’t fix and to double check everything that was replaced because I don’t trust anything Jack Carter did. They have already called back to say they have me booked in, they have confirmed with rental company that I will be receiving a car for the week so I can come back down to Calgary for work and they are sorry I had such a horrible time with another dealership. The only reason I didn’t take my car to them in the first place is when they heard what was happening with my car they recommended I don’t make the drive north and to find a dealership in Calgary.

I can't say enough good things about Jack Carter - great service!!

All staff were very friendly and informative. Overall had a wonderful experience.

All staff were very friendly and informative. Overall had a wonderful experience.

The staff are always helpful,friendly and courteous.

I like the dealership as a whole and will definitely purchase my next Cadillac from them.

Brian was excellent in every aspect of this deal. Loving the Acadia!

We love Jack Carter and the service they provide.

I dealt with John before at another dealership and searched him out for my latest purchase. Everything was handled very well and would definitely buy my next one from him wherever he is working.

Fantastic sales team , treat you like gold. Thanks.

Everything was great. My salesman Richard did a great job in meeting my needs and help getting me what I wanted.

Just would like to say that is was a easy, straight froward buy for me . Thank you

Best dealership ever!

I am always pleased at the service I recive at Jack carters I am quite happy