Business claimed
Last updated: Over a year ago
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Computers
About Exceltoner
ExcelToner.ca offers toner cartridges, laser toner, compatible toner, ink toner cartridges and more it is the one stop for all the toner needs. The company provides quality toner cartridges for all laser and inkjet needs of their customers. Go to full description...
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Exceltoner, Montreal Reviews (91)
By Wendy Hall on
Apr 16, 2024
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Excellent customer service and great prices...the lowest I can find anywhere
By Bob on
Apr 10, 2024
Guest Review
Guest Review
Received ink cartridge didn’t work properly, replacement cartridge sent
promptly at no charge. Would give 5 stars. Excellent customer service.
promptly at no charge. Would give 5 stars. Excellent customer service.
By NORMAN FORD on
Feb 08, 2024
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I have used Excel Toner for many years now and have always been satisfied with their products and prices. Whenever there is a problem Excel Toner fix immediately at their cost. They are my go to ink and toner company
Norman F
Burnaby, BC
Norman F
Burnaby, BC
By Jessica Matlock on
Oct 04, 2022
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Excellent customer service! Thank you Excel Toner!
By Linda on
Jul 07, 2022
Guest Review
Guest Review
Alejandro was very helpful and courteous when he took my order. Thank you so much!
By Taryn Prodan on
Jun 06, 2022
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The service has been repeatedly efficient and responsive. This time I had a defective cartridge and customer service handled my concern immediately and gave me a credit on my next order.
By Rob Halford on
Oct 31, 2021
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Just a note to your comstomer service, it is exceptional. I had a defective cartridge sent to me and when I brought it to your attention you replaced it within 5 days at no cost. Once again exceptional, thank you!! Charles
By Kamal Arora on
Jun 24, 2021
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Excellent product, competitive pricing, great customer service and full replacement guarantee. I am happy to deal
By Mark Bedford on
Jun 18, 2021
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We are very pleased that we can always get the products we need, very quickly and at reasonable prices. It can't get much better than this.
By Omer Cormier on
Feb 15, 2021
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ExcelToner replaced a defective laser toner cartridge within 2 days at no cost. Excellent company to deal with. I would not purchase my ink supplies anywhere else.
By Suzanne on
Aug 22, 2020
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I had a ink cartridge that was leaking and told them and they replaced. With no shipping cost. Didn't take long before I got the replacement cartridge.
By Joyce Constantin on
Aug 07, 2020
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On July 29th, I inquired about returning unused cartridges for a printer that had just broken down and received an immediate response. Following their instructions I returned the cartridges and my account was credited by Aug. 5th. I was impressed by their positive response and overall efficiency. Excel toner remains my go to place for cartridges. Thank you.
By Ron Leroy on
Aug 04, 2020
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Like they promised, delivery was 4 days. First class service, unlike their competitor 123Refills, which took 34 days for delivery.
Ron, Oakville, Ontario
Ron, Oakville, Ontario
By Mark Walton on
Jul 28, 2020
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Last Thursday I ordered waste toner bottle on the ExcelToner site, and received it yesterday. I installed the new bottle in my printer quickly and easily, and took the old bottle to a nearby Staples store for recycling. Thanks for everything.
By Maria Scopelliti on
Jun 11, 2020
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I have had a wonderful experience ordering from Exceltoner! They have the best prices and quality and the fastest delivery I have ever experienced. I will definitely be ordering from your website again.
By Bob Ens on
May 06, 2020
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I was shipped, exactly what I ordered, ( and at a Fair Price < ! > ). Even more noteworthy, was when suspected damage was noted upon delivery by CANADA POST, the Customer Service Department of EXCEL TONER promptly attended to all my Concerns. This Firm has now been added to our List of preferred Suppliers!!!! Just maintain your high level of Service....!!!!
By Michelle Peleg on
Apr 20, 2020
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I can't believe that my order arrived this morning - I only placed it on Thursday night. Excellent Service is a rarity these days and you provided it. Kudos.
By Ted Rocheleau on
Apr 17, 2020
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Extremely happy with the product and service.. didn't expect it that fast!!! Will buy from again and save as a favourite...
By Rolland Jubinville on
Apr 04, 2020
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Very best place to deal with.
Buy all your printers need with confidence
Buy all your printers need with confidence
By Mary Power on
Apr 01, 2020
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I have finally found a company to supply me with good quality ink. I had a problem with one cartridge and you resolved it very quickly. I also appreciate that you are a Canadian company.
By Janice Peterson on
Mar 18, 2020
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Finally, finally I’ve found a company that does everything they promise they’ll do!!
I just couldn’t be more pleased with, the quality of your products or the price of your products or the service you’ve provide to me.
My life would be so much better if other retailers followed your lead!!
I just couldn’t be more pleased with, the quality of your products or the price of your products or the service you’ve provide to me.
My life would be so much better if other retailers followed your lead!!
By Dave M on
Jan 21, 2020
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Garbage Canon black ink cartridge for MG8220. You get what you pay for.
I e-mailed back and forth and finally they gave no response when I said that the black Canon OEM provided a darker and more crisp print than the black Excel toner cartridge. Now the cartridge prints poorly on detail greyscale. I also bought some coloured cartridges that I haven't used.
I e-mailed back and forth and finally they gave no response when I said that the black Canon OEM provided a darker and more crisp print than the black Excel toner cartridge. Now the cartridge prints poorly on detail greyscale. I also bought some coloured cartridges that I haven't used.
By Burgundy Koi on
Sep 25, 2019
Guest Review
Guest Review
They had a problem with a brand of ink cartridges, first they suspected my printer was faulty, then I demonstrated that it was not the case. They replaced it with the same brand, which was also defective. Finally they sent me the same brand I have always bought and the problem was fixed. Good customer support. Fast response to my mails and fast delivery to recover the problem.
By martyk on
Jun 08, 2019
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I ordered 12 compatible Canon ink cartridges.
What I got was a collection of old beat-up, left-over stock; all are past their expiry dates; some by 11 years!
2 did not list my printer on the boxes.
Many tanks are half empty.
One is even remanufactured.
Also, they claim to be "Better Business Bureau" accredited. A search on the BBB
website turns up nothing with that name.
This is what you get buying from some one operating from his basement.
What I got was a collection of old beat-up, left-over stock; all are past their expiry dates; some by 11 years!
2 did not list my printer on the boxes.
Many tanks are half empty.
One is even remanufactured.
Also, they claim to be "Better Business Bureau" accredited. A search on the BBB
website turns up nothing with that name.
This is what you get buying from some one operating from his basement.
I had the same experience with them. Did you end up resolving the issue with them? I'm pretty pissed about my raw deal!
Hey steve8742
Thanks for the comment.
No not resolved. He asked me to send him a photo of the cartridges. Typical stall tactics. All that's important to them is a fast sale.
Thanks for the comment.
No not resolved. He asked me to send him a photo of the cartridges. Typical stall tactics. All that's important to them is a fast sale.
By Cordovan Centipede on
Apr 26, 2019
Guest Review
Guest Review
I am a new customer to ExcelToner.ca and I also never shop on-line, so I was slightly apprehensive about making a purchase, but I had to trust that ExcelToner.ca would come through for me.
I am very pleased to report that I received prompt, efficient, and excellent service, and would have no problem recommending your company. Thank you again for such excellent service.
I am very pleased to report that I received prompt, efficient, and excellent service, and would have no problem recommending your company. Thank you again for such excellent service.
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Additional business details
Email address:
sales@exceltoner.ca
Payment methods accepted:
cash, visa, mastercard, american express, discover, debit card
NO SURPRISES ON YOUR CREDIT CARD !!!
Laser Supplies (Toner) $7.95 regardless of quantity
Inkjet supplies (Ink) $7.95 regardless of quantity.
Please allow 1-5 business days for all deliveries.
We ship via: UPS, Fedex, ICS, Canpar, Purolator or Canada Post
WARRANTY: All cartridges come with a LIFETIME warranty. If you have any problems with your cartridge we will gladly replace it for you free of charge.
We ship to all of Canada. For the Northern Territories call us (866) 438-1120 or e-mail support@exceltoner.ca
We have multiple warehouses located across Canada to ensure a speedy delivery.
Toll Free: (866) 438-1120 Montreal: 1-514-667-2433 Toronto: 1-416-907-4910 Vancouver: 1-604-288-2402 Fax: (866) 511-6774