Business claimed
Last updated: Over a year ago
Listed in:
Bathrooms
About Ak Trading Home Options Inc
AK Trading Home Options Inc. is a supplier for the latest wave of new luxury bathroom products and decor in the competent market and is proud to be one of today's leading top online retailers in the bathroom industry. Go to full description...
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Ak Trading Home Options Inc, Vaughan Reviews (3)
I bought a shower enclosure from Ak Trading. After little use of the shower, the roller on the door broke off. I called to get a replacement roller and I was told it would be $15. Good customer service would dictate that you replace the broken roller free of charge. However they do not seem to care about that after the sale has been made.
Beware! These people have a brutal return policy. Even new pieces are sold as Final Sale - no return or exchange. We paid $650 for shower doors that didn't fit. We had the unwrapped untouched pieces, but threw the cardboard cover out. When we tried an exchange for the same priced doors that did fit, the driver took both sets of doors. We have nothing for our $650 and Artur has both doors (minus some cardboard). No negotiation or even partial refund.
BUYER'S BEWARE
The return policy of the store is horrible. I had to return/exchange a shower glass (worth $249 and was told it would cost additional $100 for exchange).They will charge a ridiculous fee for any exchange or return. Behavior of management is to fleece customers and to take advantage of the situation. Management has a careless attitude towards customer experience satisfaction.
Find yourself another Bathroom Showroom than dealing with this company.
The return policy of the store is horrible. I had to return/exchange a shower glass (worth $249 and was told it would cost additional $100 for exchange).They will charge a ridiculous fee for any exchange or return. Behavior of management is to fleece customers and to take advantage of the situation. Management has a careless attitude towards customer experience satisfaction.
Find yourself another Bathroom Showroom than dealing with this company.
Additional business details
Email address:
aktrading173@yahoo.com
AK Trading Home Options Inc. is a supplier for the latest wave of new luxury bathroom products and decor in the competent market and is proud to be one of today's leading top online retailers in the bathroom industry.