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At Ottawa Home Improvements, we provide the highest level of service, attention to detail and top quality workmanship to help you make the most of what your home can be. Go to full description...
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Ottawa Home Improvements, Ottawa Reviews (7)
When the installation was being done, the workers kept me described of the process the entire time--removal of old siding, setting up of new composite plywood, moisture barrier, insulation & the siding itself. My grandfather was a carpenter. So I know quality work when it is being done & the installers of this company did an excellent job.
Our home really looks great now. Well done team… All you have done is highly recommended.....
The salesman Emile told me what they were going to do and the cost. I had several quotes and they match fairly closely.
However, when it came to the contract, many things had changed, most importantly was the dropping of the use of epoxy to seal the crack. I complained, and Emile told me that the a new contract would be given to me to contain Epoxy instead of Hydraulic Cement.
Note the my insistence on Epoxy was because of the 30+ articles I have read about using Concrete Staples and they ALL indicated that Epoxy was the only way to properly secure them.
They showed up … no new contract. I complained again when the fellow indicated they were putting in 2-foot epoxy coated rebar (straight, not in a stable). They then indicated that they were stitching instead of stapling, but stitching means narrow cross-drilled holes filled with Epoxy where they were just putting in vertical (and very wide) troughs.
They didn’t use the rebar strength indicated, the fellow, to comply with my request for stables, just bent the rebar, but apparently the diameter of the curve, and the length of the 2-foot rebar, now down to 14-inches is insufficient structurally.
They only used Hydraulic Cement to fill the holes and the crack. The finer parts of the crack are not sealed.
The parging was poorly done in that it was placed on top of the existing parging. This will result in significant cracking in a year or two.
All-in-all a very poor experience and a waste of over $10k for a job that will have to be done again in about 2 years. I strongly recommend you stay away from this company.
I don't know if the other crews that showed up for other tasks worked for OHI or not, but generally I was not impressed with what they did. Every day I came home I would find things not done properly. I would phone them, and yes they did come back and do what they were supposed to do in the first place. Sometimes the crew would show up with the wrong tools or no tools. What the contract spelled out, and what their project lead said they would do, and what actually got done were never the same.
From my experience, attention to details and doing it right the first time are definitely not what you can expect from these guys.
There work is meticulous and there communications with us is refreshing. They kept my home cleaned every day and then did a complete cleaning when the job was done.
I will recommend them to anyone who appreciates having he best.