REGINOS PIZZA-OSHAWA

Worst Experience as a Customer I have ever had. No Exaggeration. Regino's has delicious pizza, but this latest experience was NOT acceptable.

I ordered pizza for delivery with debit and was told it would be about an hour to an hour and a half wait. Fine. It's good pizza and thought it would be worth the wait. When the pizza finally arrived, the driver said he didn't have the debit machine and that I would have to pay cash.

Problem #1: I had only debit, hence why i told them that I would be paying debit.

After making a couple of phone calls, the driver then told me that I didn't have to worry about it and that it would be covered. I said; "Free?", he said "Yes."

Problem #2: An hour later I received a phone call from Regino's saying that their driver returned to my place to collect payment but nobody was home.
- BS because I was home, and BS because I was told it would be free.

The person then proceeded to negotiate with me and offered me a 10% discount. I told him, since I am usually an easy going guy, I would pay 50% of the bill, even though at this point I didn't feel as though I should pay anything. He agreed, and then said the driver would be by shortly to collect payment. 40 minutes later, still no driver. I needed to leave the house for the evening, so I called them to tell them that and they said they could come by tomorrow. I told them no way am I paying for this pizza, and no way am I ever going to order from there again. I also promised them that I would spend the next day tagging every review site I could possibly find with this bad review.

Ok....Let me tell you....pizza here is the best I've ever had. So fresh and tasty. I am a regular at the restaurant now. Heavenly!!! JC:)

best pizza and service no complain 2013

best pizza best wings best service

very good pizza,best dough

great food best wings too

fair price and good food and very clean place too