For Companies
Sign in / Sign up
Add a businesses My Businesses My Reviews My Favourites Search Paying Only Latest activity Log out
Add a Business Sign in / Sign Up

Insideout Home & Patio

1280 Castlefield Avenue, Toronto, ON
4 reviews
Business claimed Last updated: Over a year ago
About Insideout Home & Patio

Patio furniture including outdoor wicker, teak and cast aluminum. Visit us and find a complete selection of bbqs, outdoor cushions, gazebos, fire pits, patio umbellas and more. Serving Toronto with all your patio furniture needs. Go to full description...

Contact information

Phone numbers
Business hours
Business website

Images and videos (3)

Powered By

Insideout Home & Patio, Toronto Reviews (4)

3
4 reviews
5 Star
2
4 Star
0
3 Star
0
2 Star
0
1 Star
2
By carollight on Dec 14, 2014
Purchased some teak patio furniture for our cottage and had it delivered. Was impressed with the quality of the teak and opted for a large umbrella. We did shop around and found this store had the best selection for teak and the prices were reasonable. Staff was easy to work with and professional. Will be shopping for additional outdoor furniture at this store.
By Abigal on Dec 05, 2014
Happened to be in the market for some new patio furniture. Old furniture had its time and was interested in a wicker sectional and a matching lounge chair. Found what I was looking for and was able to choose all my cushions and umbrella colours. Was very pleased with the service from this store my furniture was delivered quicker then I expected. The selection was overwhelming and the staff was very helpful. Highly recommended and when were ready will continue to add to the set.
By John on Jul 12, 2014
While pricey, this place has lots of nice furniture and accessories for your outdoor space. That's about all you can say that is good about Inside Out. Largely run by incompetent staff who treat customers poorly. I paid for delivery and my first order never arrived when they said it would. I am very diligent with my schedule and my personal calendar. I immediately put the delivery time and date in when we purchased the item so there was no mistake on my part. Rather than accepting responsibility and tying to find a solution the to the problem the girl was simply rude and unapologetic telling me I would have to pay the $100 delivery a second time. I had to fight with them to get the furniture delivered and when it did arrived it was 11pm at night. So an entire day was wasted thanks to Inside Out's incompetence. For the second item we purchased we needed a cushion to match our original items. We were told that in order to expedite the process of getting the custom made cushion we should give them a down payment on the order so as to get it in two weeks. Well two weeks came and went, no item. We called to see if it was available, we could tell that something was wrong as if it had never been ordered or expedited as promised. So in the end, our down payment meant nothing and it took 4 weeks rather than the promised 2 to get the cushion. To make matters worse the item we purchased the cushion for arrived damaged. We expected ti would be a simple matter to let them know and have it replaced with a non-defective item. However their system for damaged items is on par with their other lack luster service. In order to contact their service department you must do so via email. After you send your email you will get no response or acknowledgement of the issue. One would expect some automated response at the very least letting you know your request was received. Sadly, a system like this is a tall order for Inside Out. You're simply left to wonder if your problem will be solved. Who operates this way? I followed up with the store and the first thing they did was immediately try to lower my expectations by telling me they were really busy and they would try to get to it. This is fundamental problem with Inside Out. They have little to no customer service skills. Once they have your money they are done with you and off to the next customer. In Toronto there are plenty of nice places to buy furniture and accessories for your outdoor space. Avoid Inside Out at all costs, it's just simply one of the worst stores I have even had the displeasure of dealing with. I will never buy anything from them again.
By Lavender Albatross on Jul 12, 2014
While pricey, this place has lots of nice furniture and accessories for your outdoor space. That's about all you can say that is good about Inside Out. Largely run by incompetent staff who treat customers poorly. I paid for delivery and my first order never arrived when they said it would. I am very diligent with my schedule and my personal calendar. I immediately put the delivery time and date in when we purchased the item so there was no mistake on my part. Rather than accepting responsibility and tying to find a solution the to the problem the girl was simply rude and unapologetic telling me I would have to pay the $100 delivery a second time. I had to fight with them to get the furniture delivered and when it did arrived it was 11pm at night. So an entire day was wasted thanks to Inside Out's incompetence. For the second item we purchased we needed a cushion to match our original items. We were told that in order to expedite the process of getting the custom made cushion we should give them a down payment on the order so as to get it in two weeks. Well two weeks came and went, no item. We called to see if it was available, we could tell that something was wrong as if it had never been ordered or expedited as promised. So in the end, our down payment meant nothing and it took 4 weeks rather than the promised 2 to get the cushion. To make matters worse the item we purchased the cushion for arrived damaged. We expected ti would be a simple matter to let them know and have it replaced with a non-defective item. However their system for damaged items is on par with their other lack luster service. In order to contact their service department you must do so via email. After you send your email you will get no response or acknowledgement of the issue. One would expect some automated response at the very least letting you know your request was received. Sadly, a system like this is a tall order for Inside Out. You're simply left to wonder if your problem will be solved. Who operates this way? I followed up with the store and the first thing they did was immediately try to lower my expectations by telling me they were really busy and they would try to get to it. This is fundamental problem with Inside Out. They have little to no customer service skills. Once they have your money they are done with you and off to the next customer. In Toronto there are plenty of nice places to buy furniture and accessories for your outdoor space. Avoid Inside Out at all costs, it's just simply one of the worst stores I have even had the displeasure of dealing with. I will never buy anything from them again.
Powered By

Additional business details

Email address: insideoutpatio@gmail.com
Payment methods accepted: cash, visa, mastercard, american express, debit card
Insideout Home & Patio is proudly Canadian owned and opertated. Serving the southern Ontario market with quality patio furniture and outdoor accessories. Products include outdoor wicker, cast aluminum and teak.

Find all your outdoor accessories including bbqs, patio umbrellas, hammocks, outdoor cushions and fire pits to name a few.

When all you do is patio furniture you can offer the best selection and quality.

write a review
contact business
416-782-2700
Business website
Related businesses
Address and directions
Contact information
Photos and videos
Customer reviews
Additional information