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Zen Nails and Spa

1969 Avenue Road, North York, ON
4 reviews
Business claimed Last updated: Over a year ago
Listed in: Nail Care
About Zen Nails and Spa

Upscale, calming and very clean and hygenic nails and beauty salon with the most talented and experienced staff in the neighbourhood. Bio gels, mani and pedi cure, eyelash extensions, 3D nails design and much more. Go to full description...

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Zen Nails and Spa, North York Reviews (4)

4 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member121818 on Oct 07, 2016
Actually the best place ever
The two people who reviewed this place earlier clearly have an attitude. I have been coming here for years and never once had a bad experience. If you are friendly and nice WITH AN APPOINTMENT you get treated royalty. Lets remember that this is a business, a business that is only successful if they turn over clients quickly. If you want a "friend experience" I suggest the Four Seasons for a $100 they will be your friend, and only talk shit about you when you leave. The staff is always super friendly and the price is on par with the rest of Avenue Road, this is located in an upper middle class neighbourhood. The manicures and pedicures and waxing are always perfect and if you aren't happy they will be happy to ensure you leave extra pretty and very happy.
By non-member113527 on May 16, 2016
Fed Up!
I never do this sort of thing, but I do care about Zen. I've been going to Zen for a long time now. That is about to stop. The Staff has changed. That warm friendly feeling isn't there anymore. No more "hello" or "good-bye". Dan isn't around as much, and the environment isn't the same unless he's there. Loud annoying music is being played at times. I even heard the Receptionist being impatient (rude) to a customer on the phone. Ken is gone. He was the best, and very professional. Finally, I am really getting sick and tired of the staff yelling back and forth in their language in front of customers... constantly, and snickering and laughing. It's out of control. Who knows what they are saying? Making fun of customers? There is a post-it note at all of their stations that says "Speak English"! That never happens. Dan, you need to meet with your staff and make some changes or you will lose customers and receive more negative reviews.
By non-member93768 on Oct 30, 2015
I just had probably my worst experience at a nail salon today. It was so bad that I had to read other customer reviews to see if it was just me or if zen nails employees are RUDE. First off let me say that the demographic for nail salons are owned by the majority of Vietnamese people in Toronto. There aren't many Vietnamese people In zen nails location so when I came in the first and second time they assumed I wasn't Vietnamese. The first time I came I was listening to the workers talk shit amongst each other about a lady who couldn't decide on what colour she wanted to paint her nails.... calling her extra and dramatic and said she talked too much... RUDE. It was so awkward for me to hear this because the moment they stopped speaking Vietnamese they were so sweet and so nice. FAKE AND RUDE. Now the second time I came in I was deciding on my colour and the lady who was chosen to do my nails was waiting for less than 1 minute for me to pick a colour. She seen me looking at reds so she decided to grab my hand AND I went with it because she already grabbed my hand and took out a red colour and painted 1 finger to show me the red she picked. Now, I didn't like the colour all that much so I told her it's OK I probably won't like the colour later. THINKING I'M NOT VIET SHE SAYS IN VIETNAMESE AND CALLS ME CRAZY!!!! I was so annoyed I picked a colour I didn't even like just to get this over and done with bc I had no other time to do it and needed it done badly. The employees here have a tunnel vision and that's to get you in and out quickly and take your money so they canwork on the next customer and take their money. It's a cycle. They get mad when you don't like what they suggest. they get mad when you don't decide quickly. Trust me. If you aren't Vietnamese and you hear the employees speaking Vietnamese amongst each other and if you see them laughing their most likely talking shit about you and laughing at you. I WILL NEVER COME BACK HERE. That's too bad I was telling everyone how they did a pretty good job the first time I came despite knowing they were rude to other people that weren't Vietnamese. I am flabbergasted right now. If you want to have some fun turn on your recorder and layer go and find a translate to see what shit they're saying about you.
By non-member76170 on Aug 25, 2014
Went here several times and was not pleased the staff was rude and only seemed to cater to those who gave them large tips. I offered my manicurist $5 and she took it and didn't even bother to thank me.
the job is average, and the attitude is Rude wouldn't recommend this place.

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Upscale, calming and very clean and hygenic nails and beauty salon with the most talented and experienced staff in the neighbourhood. Bio gels, mani and pedi cure, eyelash extensions, 3D nails design and much more.
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