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Rowa Auto Collision Repair

29 GRAND AVE, Kitchener, ON
16 reviews
Business claimed Last updated: 3 months ago
Listed in: Body Shops
About Rowa Auto Collision Repair

BODY SHOP (complete body & repair, rust repair, mechanical repair, paint, restoration & more) COMPLATE DETAILING (exterior & interior detailing, polishing, engine shampoo, scrutch removal, hand wash & wax) MECHANICAL REPAIR, AUTO BODY & MECHANICAL PARTS SALE (new aftermarket & used orginal parts, Go to full description...

29 GRAND AVE
Kitchener, ON, N2K 1B2, CA

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Rowa Auto Collision Repair, Kitchener Reviews (16)

4.9
16 reviews
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By TijanaPress on May 18, 2016
Happy customer, I will always go to Rowa!
Very Honest, Reliable & Professional. Robert repairs, and inspects cars better than anyone else. Ive searched in the area for quite some time he had the best reviews and unbeatable prices! I highly recommend ROWA if your car has been damaged. Robert has worked on my cars numerous times, and I've never had a complaint. He is very fair he if he doesn't think something needs to be fixed he wouldn't just fix it to take your money. I even take my cars I'm looking to purchase so he can inspect them first. When I refer friends to them, my friends end up thanking me afterwards because it's impossible to find the level of service and professional quality anywhere else in Kitchener/Waterloo.

Thanks Robert!!
By non-member106212 on Mar 12, 2016
Very hapyy with results from ROWA!!...
Several months ago, after a brief, and what we thought, ‘gentle’, encounter with a concrete post, we took our car to Robert at ROWA for an estimate on what it would cost to repair the damage. During that same week, we also sought other body shop estimates, which all indicated that Robert’s estimate was comfortably within the "industry norm".

What the other shops did not do - (and which totally convinced us to go with ROWA) - was to take the time to answer all our questions and fully explain the reasoning behind their estimates. Nor, as it turned out, could any other company do all this for us: take us out in our car for a test drive to get a feel for the car and help verify what repairs needed to be done; provide us with a written estimate; and, finally, meet with us on a Saturday, the only day that would work for us. (In fact, one company was completely closed on Saturdays, in spite of advertisements that they were open.)

What Robert and his magic-fingered technician, Jerry, also did for us, was set a date of a week for the repairs to be done, which they completely stuck to. This is truly amazing because during this stated time that they needed to fix the car, a new and very much hidden complication came to light, which no one had anticipated: the car's frame had been bent in such a way that it was not easily seen, and it would need to be racked and manoeuvered back into correct alignment. So, on top of everything else promised to be done to the car, this laborious task was added in, and to our eyes, at least, the result looks perfect!

So, although the team experienced unexpected labour and time setbacks with the frame alignment, the car was delivered to us in fabulous condition, with a perfectly-matched paint job and new parts making it look brand new, exactly when promised, and for the quoted price. (Rowa even, very unexpectedly, washed and cleaned the car for us! Thankyou!!)

After 3 months of driving the repaired auto through some very harsh winter conditions, we are thrilled to say that it still runs absolutely perfectly: no strange squeaks nor mechanical surprises. While we wanted to laud the service we received from Robert and Jerry, and how well it was performed, it is truly the unexpected attention to all the additional details (quoted and unforeseen) and all the pains these men took to get us rolling again, which really wowed us... If our car ever needs work again, we will definitely be back to see them!!


Many thanks, Robert and Jerry...
Hélène and Don
By non-member103694 on Jan 25, 2016
Highest quality for the lowest price
If you are looking for the best car repair, highest quality of parts, great customer service and the best price in the Waterloo region come to ROWA. I discovered rowa through the amazing reviews on Google when I was desperate for car repairs last year after I got in a horrible accident. I went to 5 different shops at the time and they all basically told me that my brand new car is totalled and that it would cost more to repair than to buy a new one. Since I am a student with no collision coverage I couldn't afford to buy a new car or pay the ridiculous repair cost that the other shops asked for. I was seriously devistared. Then I googled affordable car repair and ROWA AUTO COLLISION was on the top with the highest reviews. I am not gonna lie, I was sceptical at first and thought that the reviews were a scam but I decided to call and try. That was the BEST decision I have ever made. For less than half the price of the other shops Rowa brought my car back to life. Just like new!! Their work is beyond amazing, honestly. All the parts that they used are original from the car manufacturer. Their cosmetic repair and paint job is spectacular. On top of that, they have the best customer service. They fixed my car in less than one week. And, they dropped me off home and picked me up when the car was ready. They also cleaned and polished my car inside out before I got it back, I didn't expect that. They really treat their customers like family. They are just great people with amazing work eithics, I cannot recommend them enough. It's been over a year since they fixed my car and it is still running like new. I always go back to them now for ANYTHING that has to do with my car, and so many times they have helped me without even charging me a penny. I highly highly recommend them.
By non-member95130 on Nov 23, 2015
Rowa Auto Repair -Grand Ave Kitchener (5/5 Stars)
Following a no fault accident in which my vehicle was damaged by a truck inadvertently reversing into it, I took my vehicle to Rowa, without previous knowledge of the shop. (based solely on online reviews) I can say without bias, that it was an entirely positive experience! Rob at Rowa made negotiating an otherwise miserable insurance claim, much less stressful. Having the distinct competitive advantage of doing both mechanical and auto body work, I was able to have my vehicle repaired at one location.

In terms of the estimate, Rowa was fairly priced and reasonable. However, the quality of the repair as well as the mechanic's fine attention to detail is what prompted me to write this review. In addition to repairing my vehicle to factory fresh specifications in next to no time, the proprietor's easy going, helpful and knowledgeable manner was invaluable in terms of negotiating positively with my claims adjuster. Although I had the option of taking my vehicle to a local dealership (who would outsource their body work), I was delighted to find a shop that I consider to be among the best (if not the best) in the area.
I would highly Rowa to anyone looking for mechanical, auto body, or insurance related repairs!
By aliEM on Apr 02, 2015
Great Finished Product!
Unfortunately I dented my driver's side door on my brand new 2014 Honda Civic, but thankfully my first experience with an auto-body repair shop was extremely positive. Other places would tell me to replace the entire door costing me an additional $800.00. The expertise of Robert and his crew allowed for a complete restoration of my existing door AND making it look even better than when I first bought it.... for an extremely fair price I must add!! I highly recommend ROWA for any auto-body repairs you might need. I am so happy and grateful for the wonderful work they did on my car.
By aoconnor2 on Dec 03, 2014
Mercedes Repair
Had front passenger side fender bender with damaged headlight and bumper in the recent snows in my Mercedes C280. I went on line , found Roberts website and noted that he had repaired high end cars .
So I recommended Robert to my Insurance people especially after meeting him and reading the reviews of his past performance .
The work was completed in a timely manner and the car was delivered to me in spotless condition and looks like new . Well done Robert .
By LRD on Nov 06, 2014
Best Mechanic/Repairs in KW
Robert of Rowa Auto Collision Repair is an honest and extremely talented man. After receiving several quotes around KW to repair my SUV (many from mechanics who were downright rude), walking into the unassuming office of Rowa was a pleasant surprise. Robert had a smile, said that fixing the SUV would be no problem at all, and also offered a quote that was hundreds of dollars lower than other quotes!! I did some online research, found only glowing recommendations, and the next day dropped off my vehicle. The repair was finished exactly when Robert had promised, and I could not be more impressed with the work done! The silver paint was perfectly matched and blended, the dents have vanished, and the chip in the paint has been repaired.The side of the SUV that was dented and scratched is indistinguishable from the undamaged side! I HIGHLY recommend Robert/Rowa to anyone in the tri-cities area.
By non-member77420 on Oct 06, 2014
Excellent Quality, Honest and Best Affordable Pricing.
I took my 2007 Volkswagon Rabbit in last week after an accident on the 401 for a quote after reading all these reviews and have not regretted it since. Robert took a look at the car and explained in detail what would have to be done and gave me the best quote out of all the other dealers I had gone to. I was pressed for time since I was spending so much money on a rental car so he guaranteed he would have it fixed by the end of the week.At first I thought it was too good to be true, but in the end he kept his promisse and the car was ready on Saturday. Robert did an excellent job on my car. It looked like new just as when I picked it up 2 years ago at the lot. It looks absolutely amazing, the wife and I are very pleased at the excellent work, attention to detail, quality and care that he had with our vehicle.In summary I am taking advantage since I am writting this post and recommending Robert and his team at Rowa to anyone out there who need any type of car repair and who want honesty,affordable pricing, quality and service. I will definately go back for any future car repair service in the future. Good job Robert and Rowa team. Here's wishing you continuous success with you're business. Manuel Araujo
October 5, 2014
Kitchener, Ontario
By momoretti on Mar 26, 2014
3rd time visit was again a great experience
I've written 2 previous reviews in regards to Robert and his staff at Rowa Auto Collision. And again I find myself compelled to write another one. Took the now 16 yr old Honda Accord Coupe to Robert to replace both my rear rusted out wheel wells. It looks fantastic and I couldn't be happier with the cost. I can't really say enough about the workmanship and the service. There are not many companies out there that deserve glowing reviews and/or the publics trust. But I found 'gold' when I found Robert and his staff and I will continue to take my car to him because I plan on driving this car for a long time. I know that each time I need body repair or advice on whether to continue to put money into the car, Robert will be honest with me and not just say 'yes, let's do that' when the car may not be worth the cost of the job. Thank you yet again Robert for proving to me that there are good, honest and trustworthy people out there. And for those who disagree with me..... you are the people who wouldn't be happy with anything unless it was free. : )
By non-member66722 on Nov 28, 2013
Auto Collision Repair
This review is for ROBERT, from ROWA auto body collision repair.

As a female, who doesn’t take much interest in cars, and knows little about them, it is very easy for one to take advantage of me when it comes to charging for repair.

I purchased a new car, and embarrassingly enough, not even after a week of owning it, I drove up a curb on campus, destroying the entire front axel of my car. Entire suspension as well as some body damage to my fender. The damage did not look bad, however, I knew that any damage was bad damage.

I took my vehicle into the NISSAN dealership on NORTHFIELD drive, where they diagnosed the issues with my car. Not only did they completely overpriced their quote, but they also didn’t offer an alternative suggestion.

My quote was over $4,500 in damages…

I was ready to pay them, however, I figured I’d do my own research and make my own quote based on the diagnoses. I landed on this review site.. and I found: ROBERT from ROWA AUTOBODY COLLISION REPAIR…

I experienced quality customer service and an absolutely astonishing price. He did all the work, parts and labour included + body work for under $2000..

Robert is a wonderful individual who helps his customers understand what is wrong with the vehicle, he takes the time to explain what needs to be done and how much it will cost. He completed the work in 3 DAYS!!!!!! The dealership wanted to keep my car for a week (which means $$$$$$ for rental car)

Robert took me places I had to go on the day I dropped off my rental and to pick my own vehicle up. He is an incredibly knowledgeable individual who cares about his work, and his customers.

Robert has an excellent mechanic, an autobody repair guy and himself in his awesome, garage which I hope he will expand. I am reposting this review on every social media network out there, because the time, care, precision that was put into fixing my car (for an OVERLY good price) deserves to be acknowledged and known to women, and people, who are being ROBBED by dealerships and other’s who are only in it for the money.

THANKS SO MUCH ROBERT. !!!!!

Sophia
By non-member60735 on Jul 07, 2013
infinti
took my g35 because of starting issues. replaced spark plugs at a fair price. didnt fix the issue. called them back, mechanic came to my house to fix the issue on the spot. amazing service. well recommended will be going to again

peter
By non-member55049 on Feb 05, 2013
Greatest, trustworthy, quick and accurate body shop in all of Canada
This review is for ROBERT, from ROWA auto body collision repair.

As a female, who doesn’t take much interest in cars, and knows little about them, it is very easy for one to take advantage of me when it comes to charging for repair.

I purchased a new car, and embarrassingly enough, not even after a week of owning it, I drove up a curb on campus, destroying the entire front axel of my car. Entire suspension as well as some body damage to my fender. The damage did not look bad, however, I knew that any damage was bad damage.

I took my vehicle into the NISSAN dealership on NORTHFIELD drive, where they diagnosed the issues with my car. Not only did they completely overpriced their quote, but they also didn’t offer an alternative suggestion.

My quote was over $4,500 in damages…

I was ready to pay them, however, I figured I’d do my own research and make my own quote based on the diagnoses. I landed on this review site.. and I found: ROBERT from ROWA AUTOBODY COLLISION REPAIR…

I experienced quality customer service and an absolutely astonishing price. He did all the work, parts and labour included + body work for under $2000..

Robert is a wonderful individual who helps his customers understand what is wrong with the vehicle, he takes the time to explain what needs to be done and how much it will cost. He completed the work in 3 DAYS!!!!!! The dealership wanted to keep my car for a week (which means $$$$$$ for rental car)

Robert took me places I had to go on the day I dropped off my rental and to pick my own vehicle up. He is an incredibly knowledgeable individual who cares about his work, and his customers.

Robert has an excellent mechanic, an autobody repair guy and himself in his awesome, garage which I hope he will expand. I am reposting this review on every social media network out there, because the time, care, precision that was put into fixing my car (for an OVERLY good price) deserves to be acknowledged and known to women, and people, who are being ROBBED by dealerships and other’s who are only in it for the money.

THANKS SO MUCH ROBERT. !!!!!

Sophia
By ytc on Sep 27, 2012
Quality & Honesty
When I took my 2010 Civic to Robert, it had damage to both passenger side doors and the rocker panel. I took it to six shops in total for quotes, and Robert's price was about half of what the big guys wanted. After reading the reviews on this site, having the car repaired there was a no-brainer.

Where other shops told me how bad the damage was, Robert told me not to panic. Just two days later (one of the big guys wanted 9 days to do this repair!) the car was ready for pickup and looked flawless. Jerry also went the extra mile by touching up some rust spots on the hood, and polished the entire passenger side of the car (even portions that were not refinished).

Robert is truly a honest and friendly person who is not out to rip you off, and will go the extra mile to ensure that his customers are satisfied. In my honest opinion, there is no need to waste time going to other shops for quotes because you'll just end up coming back to Rowa. I would certainly recommend this shop to anyone.
By non-member35564 on Oct 07, 2011
Good man, great work
I found out about Robert's auto-body shop from reviews like these; he does top-notch repair work, is very kind, patient and friendly, and genuinely wants you to be pleased with the end result. I would unhesitatingly recommend his services.
By billybear85 on Jan 11, 2011
EXCELLENT QUALITY AND PRICES!
EXCELLENT QUALITY AND PRICES!

I have not had many dealings with the auto repair shops in the past; however, the ones I had were not very pleasant. The higher end dealers would charge unreasonably high prices and the smaller workshops would do an unreliable job ... but Rowa Auto Collision is different. I found Robert (owner of Rowa Auto Collision) to be an exceptionally honest and hardworking person. He not only provided excellent customer service and timely delivery but also quoted a very reasonable price for work on my 2009 RAV4. The quality of work done on the car was excellent; he was able to fully restore the rear bumper with three cracks in it. I could not tell the difference afterwards.

I highly recommend Rowa Auto Collision for all your vehicle maintenance needs. I will definitely be returning to this workshop for all future work.
By Bimerboy on Aug 06, 2010
Review
If you looking for body shop to repair and paint you car with amazing prices try Rowa Auto Collision Repair @ 24 Forwell Rd in Kitchener.Ask for Robert, he will take care of your car and you will save with his rates compare to other shops.
They repair my 2007 Honda Accord for half price than dealer or BiG Body shops around K-W, Cambridge.
Leon

Mary
12/13/2009 at 9:44 am
After reading this blog post I visited Robert at Rowa and within 15 minutes of speaking with him, knew I could trust him. As a woman I’m always leery of mechanics trying to up-sell, but Robert did the exact opposite! He gave me a few options; gave me his suggestion, and an unbelievable price quote that was hundreds less than I’d anticipated. All this with a 2 day turnaround for the work!

After being pleased with the quote for my bumper I enquired about the cost to replace my windshield & thought why not ask about new tires too. Robert got me both-the windshield for far less than I would have paid at an auto glass repair (this is my second windshield in 2 years…cottage driving kills!), and new tires for my XTerra-that I’d already priced at $800+ installation & balancing-for less than the cost of the tires alone at other shops!

Robert is a down-to-earth businessman who actually “walks the talk”: customer service IS important to him and he genuinely cares about satisfying his customer.

I’ve already sang his praises at work & will continue to mention him to anyone who needs any auto body work done. From a simple bumper fix to a serious collision repair, Robert is someone you can leave your “baby” with & feel confident that the work will be done & your car will look like new again!

Thanks SO much for writing this post!! (I mentioned it to Robert & he appreciated your post too!). Mary
Doug M
2/2/2010 at 10:29 am
I just wanted to add, that after reading this blog post and the comments, I looked in to (among several others) Towne and Rowa.

A little background: I damaged a car that I bought within 20 minutes of owning it. Embarassing? Hell yes. Upsetting? Very much so.

Robert was the ONLY person out of all the ones that I spoke to who DID NOT tell me how “bad” the damage was. He reassured me that it was no big deal for him to repair like new. Everyone else from everywhere else went on and on about how it was a big deal.

On top of this, most other shops didn’t want to start working on it for several days, even though they were talking about how slow business is all around town. One wanted me to go to his friends shop, get a quote from him, and then come back so he could beat it. I did not enjoy any of my dealings prior to Robert.

As Robert looked over the damage, I could see him fixing it in his head. The other people, I saw them adding numbers up in their head. His focus was on me, the customer, and the resolution to my dilemma. Everyone else was focused on the business part of it.

Robert took the vehicle the same day after I ran some errands, and he gave me a lift home! He understood that I was in a rush. The vehicle went in on Thursday night and was done by Monday. Every other shop was telling me “maybe by next weekend” and were very upfront about when they don’t work. Robert, on the other hand, was very clear about doing whatever he hd to.

On top of all this, his price was over 20% lower than everywhere else.

Last but not least: The work was amazing! It’s in better condition than when I drove it off the used car lot.

I would highly reccomend that everyone who needs work done visit Robert.

Doug M
2/2/2010 at 10:31 am
I suppose contact information would help:

Toll Free – 877 699 0677
Robert – 519 574 1968
Email: service@rowaautocollisionrepair.com

24 FORWELL RD Unit #5
Kitchener, ON N2B 3E8

Dianna
2/18/2010 at 2:09 pm
I too visited Rowa after reading this blog and doing research for reviews, so I took my car in (back quarter panel damage from a parking lot hit and run). Robert gave a quote lower than the larger, high overhead shops, and I felt comfortable with him as a person. So, after a minor glitch that was fixed without cost above the quote, I am happy with the result, and recommend Rowa Auto Collision
James
2/27/2010 at 7:21 pm
After a front bumper replacement, I would go to Rowa for all the works. Rob is such an awesome guy, the repair went excellent and I would recommend him to all my friends. You can tell he really cares about the customer and will go the extra mile to get everything perfect. Just look around and you will find his price the lowest and service the best.

Andrew Stewart
3/17/2010 at 11:27 pm
wow so many nice things im hearing ..well robert you got yourself a future customer ill be stopping by soon for a price on a paint job for my Audi

JP
3/23/2010 at 4:12 pm
Well, I was orginally pointed to Robert’s shop by all these glowing reviews of his work. And I can honestly say I was not dissappointed. I found Robert to be extremely friendly, taking great pride in his work. I recently had my motorycle re-sprayed a custom diamond white and black, all of which where carefully selected along with a diamond pearlesent fleck, (nice touch Robert). His price was more than reasonable and he really went the extra mile, polishing the bolts, spraying the rims and even working with the local motorycle shop to source components. So to everyone reading these reviews, bear in mind Robert can do more than just body repairs and cars.

Thanks once again Robert.
I will pop around and show you the assembled bike as soon as the weather picks up……
JP

Karen
4/3/2010 at 9:31 am
When you meet Robert you will find a very sincere and caring person when it comes to doing work on your vehicle.
He is a jack of all trades and his workmanship is A-1.
I recently took a very rusted 2000 Cavalier Z24 to be fixed up and it came back looking like a brand new vehicle!!! The price was at least half of what other auto body shops would have charged me and the guys at Houghton Oil Spray (where I took my car to get sprayed right away like Robert said to do)were totally amazed at the paint job as well as the price! They told me I got an excellent deal and were quite interested in meeting Robert.
So I highly recommend Rowa Auto Collision and if I ever need a car to be “remodelled” again I will be back to see Robert!

Jennifer
5/14/2010 at 4:52 pm
Robert did an excellent job on fixing my Toyota RAV 4 (2007 model, black)! After a minor collision, I had to replace my front bumper as well as the headlight on the driver’s side. The fender on the driver’s side was also dented in which shifted the hood over. I brought the car in on a Friday and had it back by Monday. Robert even offered to drive me to school on Monday! I was really impressed with all the work that was done and you could definitely tell that a lot of care was taken in the repair and maintenance of the vehicle. Robert was also very thorough in his explanations.

After going around to get a few quotes from other auto body shops, Robert’s quote was by far the most reasonable (especially for a student!). I also had a few scratches on the side that ran the length of the car and was discouraged to get it repainted, but Robert said he could buff it out instead-a much cheaper alternative and not one that other auto body shops will tell you about- and now it looks as if nothing has touched it!

I highly recommend Rowa Auto Collision Repair and have told all my friends and family about it. Prompt and high quality service, great customer service, and all very reasonably priced

Additional business details

Email address: service@rowaautocollisionrepair.com
BODY SHOP (complete body & repair, rust repair, mechanical repair, paint, restoration & more) COMPLATE DETAILING (exterior & interior detailing, polishing, engine shampoo, scrutch removal, hand wash & wax) MECHANICAL REPAIR, AUTO BODY & MECHANICAL PARTS SALE (new aftermarket & used orginal parts,
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