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A Canadian leader in interior and exterior organization for almost a decade, and first to the market in Toronto, OnWall Solutions transforms garages, basements, sheds, laundry rooms and other areas of Go to full description...
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OnWall Solutions, Thornhill Reviews (4)
I consistently had to call and get updates. Communication was limited and in some cases they gave one day notice yet they required someone to be at home. They absolutely did not deliver on their mission statement as stated on their web site.
They could not figure out a definitive date for installation (which got inexplicably delayed) and made it difficult for me to organize a day off work.
Floor was not done as agreed. I was told the office will call in but they never did. Also, the lip was not supposed to be covered but it was. It took FOREVER to get them back to fix it. Finally after 15 days and several calls and emails they fixed it and it now looks terrible. They damaged the rubber on all 3 garage doors which I had to replace on my own expense
I was told the cabinet installers will have accessories on hand. They only had basic accessories and timing did not work out so I missed a full day from work for nothing. They said they are always in the area and they can drop in to give me the missing accessories. When I called the office I found that this is not true. The office did not have all the accessories in their inventory and they said dropping them off will take time. WE ARE STILL WAITING ON ACCESSORIES WE ORDERED AND NOT A SINGLE UPDATE ON DELVIERY DATE.
Basically a job that was expected to be done in 1 week went on for 4 weeks with very poor communication and no timely follow-up.
After the second job, noticed floor cracking and it has been 2 months and still waiting after so many attempts and emails back and forth.
Eager to get order, poor coordination. Will post another review soon. Have sent another email to finish the repair in a week. The floor is now getting bad to worse.
After sales service very poor!!
They went above and beyond to make our garage a clean, safe place for our family.
Additional business details
We combine functionality with aesthetics, utilizing best-in-class brands that are synonymous with quality and innovation - such as Hercke, storeWall, HyLoft and more. Our extensive product selection includes cabinets, wall storage systems, overhead storage, one-day floor finishing systems and car lifts.
We’ll help you get your clutter organized for good.
From planning, design and installation, to electrical, heating and painting, you can trust our highly skilled and experienced team of professionals to complete your project quickly and efficiently - sometimes in as little as one day. We’ll even remove your junk, re-organize everything you want to keep and put it away in its rightful place, where you can always find it, maintain its good condition and never trip over it again.
With the majority of homeowners now using their garages for more than just storage, the trend in home improvement is to create an area that is practical and extends your living space. You can take one step at a time and start small, or hire us to do a complete overhaul. Whether you want to design a workshop, fitness or hobby area, bar or home office, or a garage worthy of an antique car collection, we can help you achieve your vision.