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Downunder Travel Toronto

7191 Yonge St., Suite 510, Thornhill, ON
2 reviews
Business claimed Last updated: Over a year ago
Listed in: Travel Agents
About Downunder Travel Toronto

At Downunder Travel we are True DESTINATION SPECIALISTS assisting with travel arrangements to Australia/New Zealand/South Pacific Islands/Asia & African Safaris. Go to full description...

7191 Yonge St., Suite 510
Thornhill, ON, L3T0C4, CA

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905-597-4320
Business hours
Today: 9:00am - 5:00pm
Business website

Downunder Travel Toronto, Thornhill Reviews (2)

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2 reviews
5 Star
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1 Star
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By non-member37710 on Dec 12, 2011
Worst travel agency I have ever used
If you are planning a trip to Australia, take my advice and do not let the name ' Down Under Travel' fool you....they have no clue how to properly plan a worthwhile and doable trip. After spending a month in Australia and having to cancel 4 of the many tours they organized due to having a poor grasp of the time needed to get from one point to another...we were left frustrated during a time when we should have enjoyed our trip.
Do yourself a favor and take the time to research a company actually located in Australia in case there is a problem while on route...do not spend your hard earned money with a company interested more on sounding good than actually coming through with workable itineraries...better yet, use sites such as Trip Advisor and the like to plan your own route. Companies such as Down Under Travel only sound authentic....not the real 'deal'.
Comment by jasonwebb on Oct 01, 2012
In my capacity as the founder and MD of Downunder Travel, I am determined to get to the bottom of your negative experience with our company. I just happened across your not so encouraging review online....perhaps you could send me an e-mail to info@downunder-travel.com att Jason, and I can address what happened right away. Our company strives to acheive excellence in everything we do...our team works incredibly hard to give our customers a wonderful experience Downunder. I am hoping you have our company mixed up with another that has a similar name?...but if not I would sincerely like to get to the root of your issues. Thank you. Jason
Comment by jasonwebb on Jan 30, 2017
For any readers that happen across this negative review. I would like to advise that we never did hear from this person before or after they created this review. We pride ourselves on our customer service and feel that any negative reviews online should be substantiated by sending their concerns through the correct channel before making such serious allegations. We work extremely hard to meet our customers needs and wants day in/day out and can assure any review reader that we have thousands of very happy customers every year.
By sbarossa on Feb 12, 2010
christmas vacation
I booked a trip with Downunder Travel over the Christmas Holidays and it was so much more than I could have ever imagined... they are true specialist with first hand knowledge of the places that they travel to. It was my first big trip away from home and I was planning to go on my own. I was a little nervous but my agent took the time to address my concerns and cover my wish list.

I loved Australia and I can't wait to go back again. Thanks Downunder
Comment by jasonwebb on Oct 01, 2012
Thanks for your positive comments about your experience with our company and Australia.

It is lovely to hear that you enjoyed yourself and most rewarding to hear that our company had a lot to do with that.

Thanks again for your comment.

All the best.

Jason W
MD
Downunder Travel Ltd

Additional business details

Email address: enquiries@downunder-travel.com
As we concentrate on promoting and selling these areas only, we are able to attract volume discounts over regular travel agencies. We are even cheaper than going to the airline direct*. Benefits to our customers include very competitive air fares and land rates from extremely knowledgeable, fast and efficient consultant destination experts. Our team know the destination you are looking at going to. With over 20 years of experience in the South Pacific, we are your South Pacific Travel Experts.
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