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Professional Roofers

120 Industry St, Unit B, Toronto, ON
40 reviews
Business claimed Last updated: 10 months ago
About Professional Roofers

Professional Roofers is unique from almost all other companies. We believe our service and quality provides our customers with piece of mind in knowing that the roof they are purchasing will provide superior weather protection today and for years to come. Go to full description...

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Professional Roofers, Toronto Reviews (40)

40 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By abbasb on Oct 07, 2018
Terrible Experience
We hired them to replace the roof on our Mississauga home. They originally claimed that the work would be guaranteed for 15 years. The shingles started falling off the following year. When we contacted them to repair their work, they stated that we would have to pay again for their horrible quality work. Their work and customer service is terrible, would not recommend.
By non-member141802 on Jul 26, 2018
Thank you so much
Had shingles come off during the windstorm and I totally forgot about it. Then we had the huge rainstorm a few days ago and a leak starting coming through my kitchen
Called professional roofers and they fixed it within 20 hrs. Thanks so much
Comment by professional roofers - company rep on Jul 26, 2018
Good afternoon! Thanks for your feedback - we are so happy we could help! With issues like yours, we try to get a crew out to your property ASAP to prevent any furthur damage to your home. Please do not hesitate to contact us in the future should you have any questions or concerns! Have a great day.
By non-member141276 on Jul 04, 2018
New roof installed
Had my roof repaired by another company at the beginning of the year and they didn't do a very good job. Went with Professional Roofers and I had a new roof within the month. Very happy and would recommended to anyone in the GTA
Comment by professional roofers - company rep on Jul 04, 2018
Good morning! We are happy to hear that your roof replacement went smoothly and that you are satisfied with the work done. Please do not hesitate us for any questions or concerns your may have the the future! Have a great day and thanks for your review!
By Bcarroll on Jun 29, 2018
Be Very Cautious
a week ago
* * * * * * * * * * * CAUTION !!! * * * * * * * * * * *
Unfortunately we had the displeasure of having contracted this company to re-roof our home back at the end of 2014 (December). A week after the job was completed, by an unqualified crew of roofers, we had our new roof blow off in the wind. I didn't mention but we paid a premium for that roof to the tune of $9,000 (double what some other contractors charged in our area). We have lost portions of our 3 year old roof on 2 OTHER separate occasions since that time and "Professional Roofers" (should be called Unprofessional Roofers) are refusing to stand behind their workmanship, falling back on contract small print of a 2 year warranty. If you're looking for very unprofessional workmanship, inflated pricing, extremely poor customer service and you have an urge to deal with very rude people, Professional Roofers would be the people to hire. This has been a terrible, terrible experience from the word go and we highly recommend NOT dealing with these people. We are in the midst of filing a claim with the BBB and filing with the courts to recoup our costs of having our roof redone 3 years after paying these people for a new roof 3 years ago. Seeing as they wouldn’t accept responsibility for their substandard workmanship, we’ll be having this reviewed by the courts and we’ll see who pays for these repairs. Think twice before you find yourself in a similar situation!!!!!!
Comment by professional roofers - company rep on Jun 29, 2018
Good morning. Unfortunately if you're roof was damaged due to unforeseeable circumstances, such as extremely high winds, then it is not covered by our warranty. We assure you that our team is qualified as we have been in business for 20+ years and circumstances like this are unfortunate, but do happen. During the windstorm in May, over 20 million dollars worth of damage was done to roofs across the GTA. Please contact us if you have further questions.
Comment by Bcarroll on Jun 29, 2018
Typical response for someone refusing to accept responsibility for substandard workmanship. Yes Roberto may have been operating the company for over 20 years however he was not the installer or even part of the installation crew. The installers are definately not 20 year employees, they're new (to differing degrees) and learning the business an different jobs. You might want to instruct and teach them about setting air pressures in pneumatic nailers to avoid "blow-through". Be a man Roberto and own up to your responsibilities! And have a great day!
Comment by professional roofers - company rep on Jun 29, 2018
Your roof was done in 2014 and has had no issues before this huge windstorm in May, which caused 20 million in damages across the GTA. We understand your frustration but like all roofing and insurance companies, we do not cover wind damage as it is an act of nature. We would also like to assure you that all our teams have more than 15 years experience in roofing as well as our Quality Control Managers who inspect the jobs after completion who have 20+ years experience. However, our overall goal is to help our customers. We recommended that you come visit us at 120b Industry St, North York so that we can further explain to you and find a solution on how to help you further.
Comment by Bcarroll on Jun 29, 2018
Actually, if you check your records and read any of the numerous reviews posted pertaining to this already, you will see we have had nothing BUT issues since this roof was installed by your company. Enjoy reading your reviews, prepare yourselves and your employees for the aftermath effect of these reviews and then we will let the courts determine just how accountable you are with their award. Have a great day!
By stephgood on Jun 25, 2018
Great work
Had a small leak and the guys were in the next day to fix it. Very reliable and professional.
Comment by professional roofers - company rep on Jun 27, 2018
Good mornikng! Thank-you for your positive comments, we're so pleased to hear this!
By saly on May 15, 2018
check your warranty
my roof (premium) was installed 4 years ago by professional roofer and i had insurance for 15 years , the shingles were blown away from the wind .
they did not honour the insurance and i have to pay for the repair.
Comment by professional roofers - company rep on Jun 18, 2018
Hello, we're sorry to hear about your negative experience. Please call the office so we may look into this matter for you. Thank-you.
By lina987 on Apr 06, 2018
Faulty installation causing a significant roof damage
We and our neighbor live in semi-detached house. We both hired this company to replace all shingles.
After installation my neighbor called this company to fix shingles on his site of the house. They came did some fixing, but other shingles were buckling and clawing. We also had the same problem on our site.
Shingles should lay flat after some period of installation, but it never happened.
It means that the entire installation was faulty
Yesterday the wind blown off from both roofs many shingles, The underlayment is flashing as well.
We looked at other houses in our neighborhood and did not see such us damage around.
And we know that other neighbors replaced shingles many years ago, but nothing happened with their roofs.
I read the previous massage from Farsanav, this person has the same issue as we.
This company refused to make a warranty service, they blame on wind.
It is nothing about wind, it is about improper installation causing this damage.
By Sebastian on Jun 01, 2016
Our new roof
Great service, extremely hard working. Thank you professional roofers for the roof
Comment by professional roofers - company rep on Jun 02, 2016
Your review about Professional Roofers is highly appreciated.Thank you
By non-member105335 on May 31, 2016
professional and polite
The experience i had with Professional Roofers was amazing to say the least. They did everything the way it needed to be done, and quickly as well.

I would recommend these guys to anyone looking for roofers.
Comment by professional roofers - company rep on Jun 02, 2016
Thank you for sharing your experience also for recommending Professional Roofers. It means a lot to us.
By Claudio on May 31, 2016
Great service!
"Professional roofers just recently replaced my roof. They were extremely professional and always on time. Alfredo from the office was extremely helpful and the estimator Jorge was always on time and always had time to answer all my questions, the work looks amazing and I would highly recommend this company"
Comment by professional roofers - company rep on Jun 02, 2016
Thank you for your kind words.Highly appreciate your comments.
By Jason on May 26, 2016
Hassle free
Professional Roofers did our family`s roof in just one day. They did a great job, the employees were friendly and it was hassle free
Comment by professional roofers - company rep on May 31, 2016
Hi Jason.Thank you for taking the time writing a review and for sharing your experience.
By brendaroache3 on May 24, 2016
Thanks Professionalroofers
I had a number of companies quote on my roof before I chose Professional Roofers. Their estimate was the most complete, very competitive, and I was impressed that they were certified installers for the shingles I had chosen. They completed the job on schedule and did a fabulous job cleaning up afterward. I was also very happy with the warranty provided. Their salesperson, Fernando, was very easy to work with and responded quickly to all calls.
Comment by professional roofers - company rep on May 31, 2016
Thank you for the great review we appreciate you choosing Professional Roofers.Special thanks to Fernando for his promptness.
By alfredoroman309 on May 24, 2016
Great Work
My downspout flew off the side of my house during the windstorm last week. After consulting Homestars I contacted Professional Roofers. They were at my house the next day at 9AM and out by 10. The technician did a great job and the price was very reasonable. The payment process was quick and easy and done over the phone. Very satisfied!!
Comment by professional roofers - company rep on May 31, 2016
Thank you for opportunity to service your roofing needs and look forward to working with you in the future
By Philippike on Aug 24, 2010
Thank you Roberto
I would like to recommend Professional Roofers to all readers out there. I had my roof done by them back in 2002 and had never a problem until the racoons decided to make a home out of my roof. I called Roberto and explained the situation even though it was a Mother Nature problem they still came inspect the roof and repaired it at a very low cost, because I was their customer. I find them very honest and reliable company who had been around for a long time which is unusual in this kind of business. Thank you Professional Roofers.
Comment by professional roofers - company rep on May 31, 2016
Thank you for the wonderful review.Highly appreciated.Roberto,will go above and resolve beyond to any issues.
By Rajtom on Aug 18, 2010
Why would I recommend Professional Roofers?
I found you company after searching the internet, during that time I called several companies some were close after hours, other the answer machine was on. But Professional Roofers answer me right away and booked me, with George who assist me with all my questions and help me to understand the different products that are out there. I asked for several more quotations after our meeting but after been stood up, lateness and luck of ability to meet my requirements I choose Professional Roofers, they did the job on time, provide me with all their licences, insurance and documents up to date and did a wonderfully job in my house. Congratulation in your good organizations skills I was very impress, and yes, I would surely recommend you to any body that needs a new roof.
Comment by professional roofers - company rep on May 31, 2016
Thank you for your comments and support.We take pride in what we do.Team work pays off.Happy to hear of your awesome experience with Professional Roofers.
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Professional Roofers is unique from almost all other companies. We believe our service and quality provides our customers with piece of mind in knowing that the roof they are purchasing will provide superior weather protection today and for years to come.

It is our goal to provide the highest quality service and products for our customers.

We put all of our effort into promptly and professionally serving our customers' roofing needs with honest advice and courteous communication.

By using nothing but top quality products and materials from manufacturers such as IKO, BP, and GAF and also by providing a 24-hour emergency service, 7 days a week to all of our customers' inquiries.

We also provide Repair Services:

* Emergency Roof Leaks * Wind Damage * Eavestrough Repairs * Flashing Repairs * Chimney Flashing Replacement * Flat Roof Repairs * Animal Damage Repairs * Icicle & Snow Removal * Heating Cable Installment * Vent & Turbine Replacement * Aluminium & Siding Repairs * Skylight Repairs

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