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Garage One


14 reviews
Claim this business Last updated: Over a year ago
About Garage One

We market, install and repair all types of garage doors and garage door openers. Across the GTA, we are trusted by clients for providing the highest quality, service and solutions. At Garage One, we d Go to full description...

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Garage One Reviews (14)

3.4
14 reviews
5 Star
8
4 Star
1
3 Star
0
2 Star
1
1 Star
4
By Lolitam on Sep 17, 2016
Poor business practice
We ordered a door and after 3 weeks called to check on time line. She said oh can't find order n call you back! When she did it was to say, you can't have that door, it's not available. My question was and when were you going to tell us this!!! Then hours later said we can but different manufacturer, did we want to order it. We got our refund and went to Dodds garage.
By KPW on Nov 23, 2015
Garage Door Mix-up
We recently purchased a garage door from Garage One. After waiting over 5 weeks for the door that we wanted, it was installed, only to discover that it was not the colour that we had ordered. The technician, Nick, thought that we had called in and changed the colour, which we had not. The girl in the office said that another customer had changed their colour and somehow it ended up on our invoice. That night Ahmed came to our door unannounced and basically accused us of changing the colour and said that he would be investigating. My husband and I were very upset, and my husband told Ahmed to put our old door back on and we would take our business elsewhere. In the end they admitted their mistake and we got the door we wanted.
The technician was prompt and courteous, but his boss needs to get his facts straight before confronting customers. We were happy in the end, but we were made to feel very uncomfortable in the interim.
By non-member94065 on Nov 04, 2015
Poor service
Poor service, they are not on time, takes them forever to get parts.
Stay away from this company, customer service is non existent.
By non-member104242 on Oct 03, 2015
Frustrating service
I 've got an estimate from them, then they said the price is tripled and they 'll call with the new price, never called back. BAD SERVICE
By Sandy on Dec 02, 2014
Garage One...is number 1
Thank you to the technician, Hassan and the service dispatch for speedy and extremely professional approach to our request. Hassan was a pleasure to deal with and executed the service call with the utmost precision, We will not hesitate to refer friends and family to your organization. Happy holidays! Bevan J. November 2014
By non-member74436 on Jul 23, 2014
Fixed my liftmaster opener
great service overall. the tech was on time and job was affordable. thanks
By non-member73645 on Jul 03, 2014
garage one mississauga
Their Response and call back needs a lot of improvement especially for complaints and fixing. This is not the case when you are in the process of buying. Also confirmation whether they are coming or not is quite disappointing.
By non-member69418 on Mar 01, 2014
Garage One Repairs (Ask for Ahmed)
The spring on our door broke suddenly and called for servicing. From the operator to Ahmed this was a very satisfying experience. Ahmed replaced one spring, the cables and wheels. I checked another company and they wanted $150 for a minimum of two hours or $300 plus parts.

Ahmed was incredibly courteous and knowledgeable. I asked numerous questions while he was working and he was very personable and polite . Took him about an hour to replace the above parts and he did a few little extras (adjusted the door opener, greased everything, fixed the track where it was bent, etc.) and made sure the door was working properly before he left (it has never been this quiet). I HIGHLY RECOMMEND GARAGE ONE AND AHMED IF HE IS AVAILABLE.
By non-member52812 on Dec 07, 2012
Satisfied Customer
I don't usually write reviews for businesses, but I just want to say I had a great experience with this company. Called after hours (6:30 pm) for an emergency service call and the guy (Amhed) came within an hour. Replaced two springs and the cables and wheels. I could have waited for regular service hours and paid about half ($75)for the service call, but I needed my door fixed before work the next day. I checked another company and they wanted $150 for after hours with a minimum of two hours or $300 plus parts. BTW check the website for coupons ($10 off the service call for example).

Very courteous and knowledgeable. Believe me, I asked a ton of questions while the guy was working. Took him about an hour to replace the above parts and he did a few little extras (adjusted the door opener, greased everything, fixed the track where it was bent, etc.) and made sure the door was working properly before he left. While no one likes to pay a large sum of money for repairs, it is part of owning a home. Therefore, I was happy with the money spent for the quality of service.

BTW someone complained about this company forcing you to replace two springs and not one. I knew going in that I was going to replace the two springs. Search it up on the internet, that is the recommendation from everywhere I looked. The reason is obvious, if one goes, the other is not far behind and then you'll be paying for two service calls.

Great experience and I recommend this company.
By non-member33215 on Jul 26, 2011
Mrs Mary Mangialardo
I found the service excellent. Gentleman arrived on time,
diagnosed the problem with my door and taught me how to fix it
myself, should it happen again. Very courteous and polite too.
By non-member33050 on Jul 21, 2011
Poor service
Don't ever use this service
By non-member32734 on Jul 11, 2011
Broken cables
Fast service and well done!!
By non-member31595 on Jun 07, 2011
Mrs.van Riel, stay at home Mom
The service was fast and efficient. The service person was knowledgable and polite, and took the time to explain the repairs that were needed. We were very pleased with their service.
By PSmith13 on Jun 06, 2011
Mr. Smith
Called this morning to get my garge door spring replaced. Had it fixed by 3:00 pm. Man was very courtious and helpful in explaining maintenance.

I'd recommend them to anyone. Totally legitimate business. 5 Yr warranty on spring.
By non-member24097 on Dec 01, 2010
Gail Backus...........Educational Consultant/Teacher
Wow!!!.......Ahmed (905 816 0687)was RIGHT ON TIME and even offered to come to our house after ten o'clock on a Sunday night!) It wasn't that much of an emergency so we declined and waited for his prompt arrival the next morning. He recognized the problems right away...(rusted-out cable - burned-out OLD Stanley motor - springs O.K. etc.)... explained and showed us the "broken bits" ....got our approval and went right to work...after two coffees he was done...gave us a tutorial on our upgraded opener (wireless)...smiled as if it was his money we spent and off he went! What a guy! Great professional service and product (Liftmaster). We're telling everyone about him and your company. Couldn't be more pleased!
By non-member21208 on Aug 17, 2010
broken spring
same day we had calle ,sam day job don
thanke you Garage One
By non-member20258 on Jul 14, 2010
Great Job!
The company sent someone to fix my garage door within 24 hours. The service was completed in a professional and timely manner.
By non-member19668 on Jun 21, 2010
Emilio
Came after initial service call within 1 hour. Professional & courteous and clean up after himself. I would highly recommend their services for garage door repairs.
By rabie on Jun 15, 2010
Excellent service and prompt response
I called in for a problem with my garage door motor not working.Having in mind it will be the motor has died , and it will cost me $$$$ to repair.The tech showed up on time and he was friendly and sincere when he evaluated the problem with a small part that needed replacement. He carried the part with him and it was replaced professionally and his price quote was so reasonable. Thank you for the Excellent and sincere job well done!

Rabie
By non-member19345 on Jun 08, 2010
Today's garage door repair.
The young man who came to do the job was very pleasant and helpful. He also did a good job of upselling the service to make my doors much more dependable.
By non-member18846 on May 17, 2010
Garage One did a great job!
Excellent service, they repairs my garage doors completed on time at very great pricing, I would highly recommended “Garage One” they are the one source for your garage door repair. two thumbs up!

Additional business details

Email address: service@garageone.ca
We market, install and repair all types of garage doors and garage door openers. Across the GTA, we are trusted by clients for providing the highest quality, service and solutions. At Garage One, we do it right the first time and consider our ability to provide the 'personal touch' our most valuable asset.

We specialize in both Residential and Commercial services

Repair all Door Openers & Models Replace and Service Broken Springs, Cable, Door Section Commercial & Residential Service Senior Discount Available Full Warranty Service

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