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A Leg Up Pet Services gives your pet the kind of care you would when you aren't able to. Servicing Toronto. Dog walking, puppy visits, dog boarding, home stays, and cat sitting. We pride ourselves in being the name in Toronto pet care. Call us for a free consultation. Go to full description...
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A Leg Up Pet Services, Toronto Reviews (9)
Not showing up to walk my dog and sending new walkers each time was not satisfactory. Despite many issues, not once did manager Nigel ever pick up the phone to apologize or follow up. Don't waste your time or money.
had my pups best intest at heart. Jack now waits at the door for his pick up for his big adventure with his pack. If you are looking for the best place for your dog i highly urge
you to try A leg up.
I work from home so I saw first hand how much care they gave Zack and how happy he was to see them everyday! The were so accommodating to any changes, and leaving great progress reports on how zack was doing with his pals. I highly recommend the company if you value the care your dog gets.
While we were super impressed by the guy who initially came to our house, seemed genuinely interested in caring for our dog and presented us with info regarding the walks, the experience with the actual walkers was far from pleasant.
We used A Leg Up last year to provide twice daily puppy visits for our new pup who actually had broken his leg in an unfortunate accident the day we brought him home from the breeder (he is perfectly fine now by the way!)
A Leg Up promised us that their walker would arrive twice daily to visit and would chart the visits in the cutesy log book they provided. Looked good, we thought. About a week into the visits, my fiancee happened to be home during the day unexpectedly. He arrived home at about 11am. He saw that the walker had been there that morning but that the walker had also logged that she was there at 1pm and had fed the pup then. She charted that the pup had done his business and she had even written little details about what the pup did on the second visit. Dan couldn't believe it but he figured he'd wait around to see. Perhaps the individual was coming back at 1pm. Well 1pm rolled around and there was no sign of the walker, 2pm, 3pm came around, no second visit. You get a picture. The walker never came back and actually LIED to us about her visit.
What's worse is that A Leg Up never fired this walker for lying about the visits.
I'm so glad we caught this as soon as we did. Who knows how long we would have been PAYING for 2 visits that weren't even happening.
Please don't use this company. They're all good at head office and feed you the lines, they've got great marketing, but they're not reliable and I really don't think can be trusted.
You even get a report card to know how the pooch did while you were gone. ( nice touch)
Thanks so much Nigel and team!
Lara and Charlie
Additional business details
Making sure your dog gets plenty of exercise is one of the best ways to prevent behaviour problems. At least two walks daily help prevent elimination problems, destructiveness, separation anxiety and other common behaviour disorders. Of course, with today’s pace, it’s not easy to fulfill your dog’s needs everyday. That’s where we can help – just as we’ve helped countless others.
416-538-3800 firstname.lastname@example.org www.alegup.ca