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Galaxy Plumbing Drainage & Heating Ltd, Burnaby Reviews (3)
I’ve called on Galaxy Plumbing several times for plumbing issues in my home and have always been more than contented with how efficiently, quickly and completely they have solved the problem. All the workers are highly motivated and skilled in their expertize field. Their dedication was superb. They didn’t waste even a single minute and got straight to the problem area to put things in operational order. Honest service! I can highly recommend them.
Professional Plumbing Technician
I am really thankful to Galaxy Plumbing, as after the plumbing repair job done by them the pipes in my house that were previously leaking or were choked are free from any such issues. Their crew was very well behaved and I really admire how they worked without disturbing my routine. Highly Recommended
Scott was hired by the owner of the house I was renting to check the furnace & gas fireplace after they had been tagged by Fortis Gas. Scott did not work on fireplaces. He attempted to solve the problem with the furnace, but was unable to do so. Scott then informed the landlord that he had worked at a condo I had lived in 2 years before, with the same problem. Scott had been called out before, but for a completely unrelated plumbing problem in the bathroom. Scott proceeded to "warn" my landlord that I was a problem tenant. The two jobs had nothing to do with each other. It was not Scott's business to warn anyone about me. There was nothing to be warned about. It was extremely unprofessional of him. He was hired to do a job, not to gossip about the customers. I contacted the owner & service manager about this & was told that they agreed with me about Scott's unprofessional behavior, would talk to him, and apologized to me. I recently obtained a copy of the invoice for this job. To my great surprise, Scott had written the addresses of my previous homes at the top of the invoice. This was a complete invasion of my privacy, & once again, very unprofessional. When I contacted Jeff, the service manager, he had no explantion for this & could only apologize. I would warn anyone to NOT use Galaxy Plumbing & Heating, in particular, their technician Scott. When one hires a technician for a job, their responsibility is to come and do that job, not to gossip about the tenants. In this very expensive province, it is difficult to own a home, even for a professional person like myself. To be treated by this company as if I were a lesser person, because I am a renter, is completely unacceptable. If you value your privacy & want a technician who can actually fix what he is called out to do, I recommend that you do NOT use Galaxy Plumbing & Heating.
ANOTHER GREAT JOB JEFF THANK YOU SO MUCH!!!
Jeff come to my home, he fix hot water tank that other guys says is broken. I reccomend Galaxy to everybody.
WOW!!!! FINALLY --- BY FAR THE BEST!!!
AFTER HIRING 3 DIFFERENT COMPANIES, FINALLY THE FOURTH ONE, GALAXY PLUMBING CAME AND FIGURED OUT WHAT WAS UP WITH OUR RADIANT HEATING SYSTEM. SCOTT CAME IN AND WITHIN 15 MINUTES HE KNEW WHAT THE PROBLEM WAS, WITHIN 1 HOUR HE SOURCED AND PICKED UP THE FAULTY BOARD, AND REPLACED IT. I HAVE HEAT AGAIN!!!! THANK YOU SO MUCH GALAXY YOU ARE THE BEST!!!
Worst company ever!!!
I warn anyone looking for an honest plumber to not use this company. They're just after your money.
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