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Pure Painters


2 reviews
Claim this business Last updated: Over a year ago
Listed in: Painting
About Pure Painters

Pure Painters Mission Statement:

To provide each project, each person, and each community that is touched by Pure Painters with an unprecedented level of quality, value, planning, professionalism Go to full description...

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Pure Painters, Vancouver Reviews (2)

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By akt99 on Oct 08, 2011
Great Painters, Great Result
We recently used Pure Painters for the exterior of our home. Great preparation work, professional workers, no mess. We are extremely pleased with the results.

Would recommend to anyone.
By non-member36767 on Oct 08, 2011
Great Painters, Great Result
We were very happy with the painting done by Pure Painters. They also supplied a colour expert for us (complimentary) and the results were great.

Would certainly recommend them.
By irenefraser on Oct 08, 2011
Excellent Paint Company
I first met Dillon the owner of Pure Painters about a year ago.

As an interior designer and a member of Benjamin Moore's Professinal Design Advisory Board, I am have extremely high standards for myj painters.

Since then I have used his company for many of my projects, both residential and commercial, and have found the quality of his work exceptional, his painters professional and organized and most importantly my clients have been very satisfied with the results. I have now made this company my go painting professionals.

I would highly recommend this company to anyone contemplating a painting project for interior, exterior or commercial.
By awang on Mar 28, 2011
Ill-organized and Rude
We chose Pure Painters because they offered a discount coupon through a discount club. I now understand why. They need new customers because they treat their existing customers so poorly.

We contacted the owner, Dillon Brayton, to arrange the job of painting two bathrooms, one bedroom and a small corridor. Initially everything seemed in order. Dillon accepted the work. As the date approached, Dillon did not contact us to confirm our paint colours, the total cost and what time the painter(s) would arrive.

We attempted to contact him in order to confirm all of this, not once but four times. It was not until the last time that we received any response. He confirmed that a painter was scheduled for the NEXT DAY and requested that we email him the details regarding paint and contact information and that he would answer all of our questions then.

He never responded. However, a painter did show up the next day, but we would have appreciated knowing what time to have expected him. The painter, Cody, was a credit to the organization. He worked hard and did a good job.

Dillon called us two days after the job was complete, asking if we needed anything painted. He didn't even recognize that we were existing clients that had already tried to work with him. I told him that the job was complete, we were happy with the painter and his work, but that we were unhappy and frustrated with his level of communication. He told us that he found it frustrating to work with customers that would "call him 20 times looking for confirmation". He inferred that we harassed him by trying to tell him the colours we wanted, asking how much the job would cost in total and asking when would the painter arrive.

He treats his customers as though the are an inconvenient irritation.

Avoid Pure Painters!!!

Additional business details

Email address: info@dillonbrayton.com
Pure Painters Mission Statement:

To provide each project, each person, and each community that is touched by Pure Painters with an unprecedented level of quality, value, planning, professionalism, philanthropy, and environmental sustainability that has been overlooked by the painting industry. Serving Vancouver, Coquitlam, Burnaby, New Westminster, Port Moody and Port Coquitlam.

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