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Last updated: Over a year ago
Listed in:
Craft Supply
About Creations from Eden
Canadian supplier of soap making, aromatherapy, organic herbs, DIY cosmetic supplies, colourants, lotion making supplies and more! Go to full description...
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Today: 10:00am - 5:00pm
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I very very disappointed when my order arrived in the mailbox frozen as it was -30 weather . Worried about the integrity of the delicate oils and waxes I asked about having my order replaced or refunded . I was offered a 10% restocking instead of 20% after I returned at my cost 2.5 kgs and $160.00 of items . Canada post stated if there had been a sticker " do not freeze " they would of send me a pickup card . I am very disappointed as I had hoped to make a calendula eczema cream for my infant grand children and will now have to use a possibly inferior product . Most of my research states beeswax and other items can be refrigerated but don't advise freezing . I will not order from this company again , first and last time . Also I will inform others of my experience .
I had an issue with the company but they resolved it quickly and efficiently. Happy with the end result
Overpriced products and classes are anywhere from double to triple the price of other soap making classes.
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Additional business details
Email address:
orders@creationsfromeden.com
Payment methods accepted:
visa, mastercard, debit card
Canadian supplier of soap making, aromatherapy, organic herbs, DIY cosmetic supplies, colourants, lotion making supplies and more!
Year Established: 2008
Languages:
English