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rides for brides


2 reviews
Business claimed Last updated: Over a year ago
Listed in: Limos
About rides for brides

#1 WEDDING LIMO LIMOUSINE SERVICE DURHAM REGION & GTA RATED #!1 BY TOP WEDDING PROFESSIONALS IN THE DURHAM REGION WHITBY OSHAWA AJAX PICKERING COURTICE BOWMANVILLE WE ARE #1 AS WE SERVICE ONLY ONE WEDDING PER DAY PER LIMO (NO DOUBLE BOOKINGS) OUR OTHER LIMO SERVICES NIGHT OUTS CONCERTS AIRPORTS Go to full description...

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rides for brides Reviews (2)

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By HappyBride2012 on Jul 16, 2016
I met Terry from rides for brides at the bridal show back in 2011 at Durham College in Oshawa. Terry had promised me a professional courteous driver and that is exactly what I got! My husband and I were married in August 2012, and our limo driver was amazing from the beginning of the day right through to the end. I had a full red carpet service and nonstop smiles and support. LOL the driver even kept me calm when I learned that my husband to be had forgotten the boutonnieres in the limo when he was to post to take them to the church. We did however have one incident where the driver had to stop suddenly because some moron cut us off on the road. The driver immediately asked if we were all OK and apologized on behalf of of the dumb ass driver that suddenly came into our lane . I would slash have recommended rides for brides too many of my bride to be friends and have received nothing but positive comments from them :-) Wonderful limo company for any bride to be :-)
By t erry wood on Nov 12, 2011
as the owner of rides i would like to reply to the 5 reviews by the same person & her friends 1st our limo did over heat and we had a up graded suv limo @ the brides pick up location in 20 mins i myself came to the location leving my own 60 birthday party the brides party then took photos with this new limo 2nd we had offer a free late night pick up when i first spoke to the brides on the phone but the brides parents did not book one when they fill in the contract we have our copy onfile on the late night of the wedding i and 2 of our chauffurs with 3 of our limos where waiting @ the venue @ 12-30am @ the main door waiting for the other wedding we were servicing @ the same venue we left @ 1 40am @ 1 45 the groom phone to say where was his limo & that he had been waiting outside from 1am by the main door" i said that as i did not have tha contract with me but i was sure no late night pick up had been booked, i then told the groom that one of our limos had left from the venue and we could get back to pick him & his bride in 10 min to this he reply (not printable) i then ask him what he would like us to do reply (not printable)the next day i phone his number to let him know that a late pick up had not been booked but only got his voice mail. i than received a call from the bridesmother on the monday i told her that the limo had over heated but i consider 20min to get other upgraded limo to the location best we could do also what had happen early sunday with the groom i explained what could we do they did not book a late night pick up but we where happy to send a limo that would pick them up in 10 mins her reply was oh" he was drunk i have reply to the father of the bride but he will not coment on the fact that no late night had been booked as per the contract his remarks about customer service i had left my own 60 birthday party to go to brides location to talk to the bride making sure things were ok i was told by her yes thank you for taking the time to read this long reply thank you terry @ rides owner
Comment by terryw on Dec 18, 2011
i would like to point out the facts that you do not reply to 1) when i spoke to the groom on the night of wedding i did say that no late night pick up had been booked as per the contract and that no one bride or groom made contract with any of our 3 limo drivers who were @ the venue from 12 30 until 1 30 the limos were park in front of the bus you had booked so please tell me if as the groom said that you had been waiting outside @ 1 pm you did not contact the drivers and the groom call @ 1 45am with coments which were !! i did have the phone on bluetooth and the bride & groom from the other wedding were in the limo and heard the coments by the groom also that i did offer to get a limo to pick you up in 5 to 10 mins reply from groom !! i also called the next day sunday to the grooms phone and left massage .i then spoke to your mother on the monday i then made reply to your father by email but he just blamed us for the late night pick up & not himself as he & your mother who filled in the contract which cleary shows if there was to be a late night pick the time of pick up maybe you would like to comment on these points i do have the contract on file & the emails thank you terry @ rides
Comment by sbrucekemp on Dec 18, 2011
For us to be writing such a bad review only meant that we were that disappointed in your services as well as all of our family and friends who attended the wedding. Feel lucky there were only 5 reviews on here from them.

It wasn't so much the limo that overheated and broke down that did it for us. We're greatful that our officient was still there to marry us by the time the bride did show up...
It was at the end of the night when there was nobody there to pick us up and that you were everything but accommodating to your customer. Even the next few days after when you wouldn't even return our call. Very unprofessional.


Comment by sbrucekemp on Dec 19, 2011
Okay let's comment once AGAIN... for the readers as Rides for Brides clearly does not care about their customer's satisfaction.

I spoke Terry (owner of Rides for Brides) over the phone from Germany where we were living at the time. We were possibly interested in the Guys & Dolls package which includes the groom's ride to the church, the bride's and then the wedding party to the reception afterwards but we only had the one venue. Terry said that he would include a late night pickup for the same price. CHECK YOUR EMAILS.

Apparently the standard contract did not have a check slot for that late night pickup we had negotiated over the phone and emails so when my parents went to meet with Terry and sign for us as we were still over in Germany, how were they to know.

For Terry to say that my husband was drunk when he called him at the end of the night while waiting for our Limo that never came is very presumptuous of him as my husband does not drink. Even if he did, its a wedding!
We didn't have to ask the drivers if the limo's that were there were for us as the people getting in them made it quite clear.
I'm pretty sure it's not up to the bride and groom, on their wedding day, to be running around looking for their late night pickup anyway.
There was no need to wait any longer for him to send someone out our way. We hoped in with the last of our guests who were leaving. WAY TO MAKE IT HOME ON OUR WEDDING NIGHT!

Wether it is our mistake for trusting in our conversation with the "Wedding Professionals since 1978" or theirs for not including our revised package to the contract, there was no need for us not to have been compensated for the unfulfilled service.

Overall, I happen to come across a response to my review from Terry Wood himself with stories to back himself up when in the end it was just a bad experience and I wanted to share this with others so it doesn't happen to them on their wedding day.






Comment by sbrucekemp on Dec 19, 2011
Okay let's comment once AGAIN... for the readers as Rides for Brides clearly does not care about their customer's satisfaction.

I spoke Terry (owner of Rides for Brides) over the phone from Germany where we were living at the time. We were possibly interested in the Guys & Dolls package which includes the groom's ride to the church, the bride's and then the wedding party to the reception afterwards but we only had the one venue. Terry said that he would include a late night pickup for the same price. CHECK YOUR EMAILS.

Apparently the standard contract did not have a check slot for that late night pickup we had negotiated over the phone and emails so when my parents went to meet with Terry and sign for us as we were still over in Germany, how were they to know.

For Terry to say that my husband was drunk when he called him at the end of the night while waiting for our Limo that never came is very presumptuous of him as my husband does not drink. Even if he did, its a wedding!
We didn't have to ask the drivers if the limo's that were there were for us as the people getting in them made it quite clear.
I'm pretty sure it's not up to the bride and groom, on their wedding day, to be running around looking for their late night pickup anyway.
There was no need to wait any longer for him to send someone out our way. We hoped in with the last of our guests who were leaving. WAY TO MAKE IT HOME ON OUR WEDDING NIGHT!

Wether it is our mistake for trusting in our conversation with the "Wedding Professionals since 1978" or theirs for not including our revised package to the contract, there was no need for us not to have been compensated for the unfulfilled service.

Overall, I happen to come across a response to my review from Terry Wood himself with stories to back himself up when in the end it was just a bad experience and I wanted to share this with others so it doesn't happen to them on their wedding day.






Comment by terryw on Dec 19, 2011
Dear Shannon,

Further to our many emails to each other, I would like to point out that the contract does have a Night Return check box and time of pick up, which on our copy does not show a late night pick up was contracted.
Also I did not say that the Groom was drunk, that comment was made by your mother on the monday following the Wedding.
I would also like to let you know that the conversation with the Groom at 1.45am was on bluetooth speaker phone and was heard and witnessed by the other Bride and Groom from the other wedding at the same venue.
I do not feel I have been rude but only stated the facts of the matter, so maybe your copy of the Contract shows that a late night pick up was booked for 1am as the Groom has stated, if you would like to forward to me a copy of your copy of the Wedding Transportation Contract, I would be happy to give you a Credit for Limo service of $125.00, which is our standard charge for a wedding late night pick up, Please let me know.

Thank-you Terry at Rides
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Email address: LIMOSERVICEDURHAM@GMAIL.COM
DURHAM REGIONS #1 WEDDING LIMO LIMOUSINE SERVICE AS RATED BY THE TOP WEDDING PROFESSIONALS IN THE DURHAM REGION WHITBY OSHAWA COURTICE BOWMANVILLE PORT PERRY NEWCASTLE AJAX PICKERING ETC ALL DURHAM REGION & THE GTA FULL RANGE OF SIZE & STYLES OF LIMOUSINES TO SUIT ALL TYPES OF LIMO EVENTS FROM 1 PASSENGER to 14 PASSENGERS PROMS AIRPORT SHUTTLES FROM ANY AREA IN THE DURHAM REGION GTA NORTHHUMBERLAND COUNTY
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