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Tile Shoppe

8707 Jane St , Jane Street and Rutherford, Concord, ON
239 reviews
Business claimed Last updated: 4 months ago
Listed in: Tiles
About Tile Shoppe

At Tile Shoppes, we always try to deliver all the best! In service, quality, advice and value for money. Go to full description...

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Tile Shoppe, Concord Reviews (239)

239 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member117353 on Dec 29, 2016
Great Customer service !
My wife wanted me to renovate our kitchen before year end party. I managed to find tiles in stock at very affordable prices @ tile shop . Phil helped me choose my tiles. I bought the tiles , picked up the tiles all in less than half an hour. Amazing service at tile shop. i would definitely recommend this shop to my friends and family. I will also come shop here again soon as i got washroom to renovate.

thank you phil and thank you tile shop.... best tile store in town.

By non-member112118 on Oct 06, 2016
Thanks Phil
Phil was a great help my wife & I to narrow down the final colour.
They held the tile for about 3 weeks until our contractor was ready to start his job.
we'll be back when we redo our washrooms.
By Sherrie on Sep 24, 2016
Fantastic Service - Tra # 123986
Phil Galani was extremely helpful with everything. We bought all of our flooring here including kitchen floor, mudroom floor, bathroom floor, kitchen backsplash, bath wall tiles. He answered all our questions patiently and had really good suggestions. I rate Phil 10 / 10.
By DianneReasbeck on Dec 24, 2015
fantastic customer service
I drove from Wasaga Beach to the Tile Shoppe in Concord simply because whenever I dealt there in the past, experienced great friendly customer service! Many thanks.. Dianne Reasbeck
By EDWARD on Dec 09, 2015

By swalsh on Sep 27, 2015
Amazing staff
We purchased several products for our new build home. Some products available were limited to volume purchase. The staff arranged to coordinate a consolidation with another purchaser. Although non conventional they coordinated the purchase. ALL staff worked to make sure this came to fruition.
Our sales Rep (Mel) and the Manager (Snehal) went beyond the norm to assist us. When it came time to package and ship the goods, Ricardo and Sanni stepped forward and ensured the goods were securely installed into the shipping vehicle. I had officially left the location and they came forward to ensure the shipment was properly loaded and secure for my 2 hour journey home. Additional staff had assisted to load the product as it was unusual in size and weight. I do not know their names or I would thank them personally.
Kudos to all of you at Tile Shoppe. A great experience. I wish all vendors were as attentive and caring!.
By non-member92530 on Jul 23, 2015
Great sales team. Seems the young lady knows her design well. Everyone was so nice and friendly also. Thank you.
By non-member85329 on May 12, 2015
Great Help
I just want to thank Mel for all of his help. He was so patient with me and what I liked about him was that he made me choose all the tiles on my own. He just directed me and I chose all the colors myself. I am so proud of myself and I owe it to Mel. Thanks Mel for all of your help. Your're the best! My family and friends are going to know about the Tile Shoppe and Mel.
By M.G on Mar 31, 2015
Excellent costumer service & Help
We really enjoyed Tile shoppe Costumer service. We noticed they have very friendly and knowledgeable staff. It was not very easy to find the best tile selection for our new house but kaveh spent a lot of time with us to make sure We have a right selection. He suggested a unique design base on our budget. Also Sunni carefully helped us to load all of tiles to our truck. If any of my friends or relatives need tile I deffenetly suggest TILE SHOPPE.

Thank you Tile shoppe . Thank you Kaveh and Sunni
By non-member80651 on Jan 15, 2015
Great service and value
Mel was very helpful and knowledgeable, it was a pleasure shopping there and we were happy with the quality and value of the product.
By Jeannie on Nov 06, 2014
Excellent sales and service personnel
I came into the Tile Shoppe today and was helped by Eda. She was extremely professional and provided excellent advice in helping us to pick our kitchen back splash.

I was really impressed with the level of service provided and I will definitely refer my friends to come to this location.
By non-member74141 on Jul 26, 2014
Pleasant Experience
I am renovating my kitchen which is a very exhausting and frustrating experience. I was trying to match counter top and cupboards to a backsplash. Eda was amazing. She was very patient and understanding. She showed me different possiblities and various price ranges and then helped me to narrow down my choice. I don't understand in the other reviews that people were unhappy they could not return there tiles. The sales receipt is very clear that the sale is final. I found the experience very pleasant and would definetly go back to shop there in the future and ask for Eda.
By non-member74142 on Jul 25, 2014
Mr. Bajwa - Most impressive service in tile industry.
I have been shopping around since 4 months and finally found a place where selection is good and the price is very attractive. Service is great. We bought a marble floor for my house. Javid is the one who helped me decide which marble to buy. He showed me pictures for the marble i bought. In short, best place to shop tiles as others on same streets are so expensive... I will come back to buy more tiles in next few weeks.
By non-member74143 on Jul 24, 2014
The Tile Shoppe Inc.Concord
The store is ok, no different from other tile stores.
But I faced extreme rood girl behind the counter.
By non-member73405 on Jul 04, 2014
Not happy
I asked for the wall tiles, they sold me floor tiles. The sale was final, so no return or exchange. They asked me whether I can come back (40 min drive) to pick up one missing tile because they were lazy to go next door to open the storage. When I refused they brought the missing tile. Definitely not feeling appreciated as a customer. More like taken advantage of...
Selection of tiles is limited, and as I was told later - the prices are high.
By non-member67806 on Oct 31, 2013
Nancy Fortura
the this store, excellenect selection of tile/flooring with great prices.
compaint- no automatic foor. hard to get in with stroller.
By non-member67807 on Oct 18, 2013
Dankan Raca
By non-member67808 on Oct 18, 2013
Designs By Sheron
Eda has always been so amazingly helpful and always wears a beautiful smile! As a designer she knows what I am looking for, sometime before I do.

By non-member67809 on Oct 18, 2013
G Ngon

Eda was a great help and our daughter loved her!
By non-member67812 on Oct 13, 2013
Jacqueline Way Trans#67016
Great customer service Eda
By non-member67813 on Oct 13, 2013
Serilia Silva
very good service
By non-member67814 on Oct 13, 2013
Peter K t#67156
Javid is excellent sales person, very quick and professional service!
By non-member73403 on Oct 13, 2013
Charlotte #66459
appreciate much that we called them regarding tax issue reimbursement. would like to to donate the change on any charity
thank you Lauren
By non-member73404 on Oct 13, 2013
Javit & Lala Rose Trans#67084
Customer Service Was excelent and they made a bew customer today because of it

Thank you,
R Cetto
By non-member62565 on Sep 06, 2013
Thanks Arslan for changing stress to success
Arslan was amazing,he quickly understood our needs and helped us select the perfect tiles for our bathroom walls and floor, at 30% less than another store. In just over an hour, we had all the tiles loaded in our 2 cars and headed home; what a great tile shopping experience! THANKYOU!
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