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Tile Shoppe

8707 Jane St , Jane Street and Rutherford, Concord, ON
240 reviews
Business claimed Last updated: Over a year ago
Listed in: Tiles
About Tile Shoppe

At Tile Shoppes, we always try to deliver all the best! In service, quality, advice and value for money. Go to full description...

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Tile Shoppe, Concord Reviews (240)

240 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By Brown Stingray on Apr 07, 2018
We visited the store 04/07/2018- We had a great experience, very friendly staff in particular Phil (258) and prices were great. Keep up the great work. Transaction# 155473
By Scarlet Sparrow on Apr 06, 2018
Awesome service .
By Raspberry Robin on Mar 29, 2018
I’ve been coming to the tile shop for some time and always return due to the service and selection. Pricing is the best from any other of the tile and marble shops around. The other places are far to over priced and the service is very slow and not very informative. I only shop here and send all my clients to the several locations.
Dennis DiPasquale

Tra # 155062
By JOE SCROCCO Crow on Mar 28, 2018
As a first time buyer from Tile Shoppe, I was very happy with what Mel was able to do for me. My client came to the store, chose a tile and I was able to buy it at a very good price. Along with that, with the help of Javid, they set up an account for me so that I am now able to shop at Tile Shoppe.

Thanks Mel and Javid,

Joe Scrocco
By Amaranth Chipmunk on Jan 11, 2018
I have visited the tile shop on numerous occasions and every time I was amazed at the selection and the low prices that were offered when the time came to tile my bathroom I was met with open arms and I immediately felt like a friend the staff at this location are extremely friendly and very helpful I recommend this store to anyone that is looking for great service great product and excellent pricing I would like to express a big thank you to the team and all the staff at The Tile Shop in Concord thank you you have made my experience and a good one
By Purple Herring on Nov 29, 2017
5 month ago I bought 250 sf of tile . I went back to purchase a few more of the same tile. I found out they are different batches. I was afraid I would have to rip out all my tiles and start over again. Thankfully tile shop team went above expected to get exactly The same batch and they delivered the tile to me with no cost. I am in shock with their customer service.
Merinda C
By Robin S Clownfish on Nov 26, 2017
Overall, I had a really positive experience at the Tile Shopped on Jane. I came in on a late Saturday afternoon after visiting many other tile stores in the area and was immediately helped by Phil. The store had exactly the look I was going for and Phil helped me pull all my tile choices together.
I was rushing because I had to be somewhere that evening, and while they were loading my car, my trunk door jammed (as a result of something I had done). Linton helped me unjam the door--trying everything and telling me not to worry and that there is always a way--while Apar continued to load my car through another door so I wouldn't be late.
In the end, we purchased more tile than needed, and even though it was past the two week mark, Phil and his manager took back and refunded the unopened boxes.
Our washroom looks amazing and I would definetly return to this store to purchase tiles again. They had a large selection, fair prices and great staff.
By Blue Pheasant on Nov 13, 2017
My fiance and I purchased tiles for our bathroom renovation at the Tile Shoppe in Concord and dealt with Mel. Mel was very friendly and knowledgeable on all of the products in the shop. He was able to recommend the best type of tile for our projects and showed us around the warehouse so that we could see all the various tiles that they had in stock. Thanks for your help Mel! :)
By Boysenberry Platypus on Jul 22, 2017
This is an awesome place to buy tile. I dealt with Eda and she was just fabulous. I purchased tile that I was not happy with and Eda worked with me to ensure I got something that I was totally happy with. They treat customers like how they would like to be treat, with respect and dignity. Many places change their tone and provide terrible customer service after the sale is completed but The Tile Shoppe is a refreshing change. I highly recommend this store. The prices are great, the products are great and the service is just outstanding. Will be back for my next project.
By Gray Gecko on Apr 27, 2017
I came in on Sunday to finalize an order I had arranged previously. I'm doing a small project in a washroom and needed some tile but my client had changed there mind and wanted to go with something a little different. I was then approached by Eda (who is my go to sales rep there) and she was awesome from start to finish as usual! We went over every step of the project again and I came out with exactly what my client was looking for. Just wanted to officially say thanks again and sorry for not writing a review sooner! I always come here for my tiles and will continue to do so. 5/5.


Dave. Transaction #136301.
By Cardinal Zebra on Mar 19, 2017
it was good but when you have to wait for them to load it in to your car for us it took like 10 to 20 min for them to load it but we had a guy who helped us and he was nice all the tiles were nice we thought
that the price was going to be really expensive but it was only 500.00
dollers for alout .and the costemer service was amazing loved it .thank you for taking your time
By Black Black-panther on Mar 17, 2017

My name is Fred and I am a contractor. I live in Bradford and I always come to Toronto to buy material. I really like to come to Tile Shoppe and especially when I speak to Mel. Always a smile and a good joke. A job well done from the warehouse guys too.

Thanks Mel
By Cherry Opossum on Mar 17, 2017
My wife and I recently decided to renovate our bathroom, and after doing some research, we decided to purchase our tiles from the Tile Shoppe. The prices were first-rate, the selection was matchless and the customer service was amazing! A gentleman named Phil helped us find what we were looking for -- both quickly and efficiently! We are very satisfied! We will definitely be back for our next project! Thank you, Phil!
By Coral Worm on Feb 08, 2017
Great company . I bought backsplash tiles from here. Sales people ( Phil and Mel )are awesome . Two different sales rep helped me as I wasn't sure what I was looking for . Mel goes honey , this is ur backsplash and he was right. I went with his choice and everyone in my family loves it . Huge selection in backsplash and tiles . I also bought my on suite marble tile from here last year . Amazing prices ..
By reginataber on Feb 07, 2017
I spent a $1000.00 on floor tile and found the same thing in Home Depot for half the price. Different name on the box., identical tile. I won't go back. Peter
By Copper Golden-Retriever on Dec 29, 2016
My wife wanted me to renovate our kitchen before year end party. I managed to find tiles in stock at very affordable prices @ tile shop . Phil helped me choose my tiles. I bought the tiles , picked up the tiles all in less than half an hour. Amazing service at tile shop. i would definitely recommend this shop to my friends and family. I will also come shop here again soon as i got washroom to renovate.

thank you phil and thank you tile shop.... best tile store in town.

By Scarlet Tiger-shark on Oct 06, 2016
Phil was a great help my wife & I to narrow down the final colour.
They held the tile for about 3 weeks until our contractor was ready to start his job.
we'll be back when we redo our washrooms.
By Sherrie Angelfish on Sep 24, 2016
Phil Galani was extremely helpful with everything. We bought all of our flooring here including kitchen floor, mudroom floor, bathroom floor, kitchen backsplash, bath wall tiles. He answered all our questions patiently and had really good suggestions. I rate Phil 10 / 10.
By DianneReasbeck on Dec 24, 2015
I drove from Wasaga Beach to the Tile Shoppe in Concord simply because whenever I dealt there in the past, experienced great friendly customer service! Many thanks.. Dianne Reasbeck
By EDWARD Hummingbird on Dec 09, 2015

By swalsh on Sep 27, 2015
We purchased several products for our new build home. Some products available were limited to volume purchase. The staff arranged to coordinate a consolidation with another purchaser. Although non conventional they coordinated the purchase. ALL staff worked to make sure this came to fruition.
Our sales Rep (Mel) and the Manager (Snehal) went beyond the norm to assist us. When it came time to package and ship the goods, Ricardo and Sanni stepped forward and ensured the goods were securely installed into the shipping vehicle. I had officially left the location and they came forward to ensure the shipment was properly loaded and secure for my 2 hour journey home. Additional staff had assisted to load the product as it was unusual in size and weight. I do not know their names or I would thank them personally.
Kudos to all of you at Tile Shoppe. A great experience. I wish all vendors were as attentive and caring!.
By Scarlet Hyena on Jul 23, 2015
Great sales team. Seems the young lady knows her design well. Everyone was so nice and friendly also. Thank you.
By Bazaar Mole on May 12, 2015
I just want to thank Mel for all of his help. He was so patient with me and what I liked about him was that he made me choose all the tiles on my own. He just directed me and I chose all the colors myself. I am so proud of myself and I owe it to Mel. Thanks Mel for all of your help. Your're the best! My family and friends are going to know about the Tile Shoppe and Mel.
By M.G Quail on Mar 31, 2015
We really enjoyed Tile shoppe Costumer service. We noticed they have very friendly and knowledgeable staff. It was not very easy to find the best tile selection for our new house but kaveh spent a lot of time with us to make sure We have a right selection. He suggested a unique design base on our budget. Also Sunni carefully helped us to load all of tiles to our truck. If any of my friends or relatives need tile I deffenetly suggest TILE SHOPPE.

Thank you Tile shoppe . Thank you Kaveh and Sunni
By Cinnabar Cardinal on Jan 15, 2015
Mel was very helpful and knowledgeable, it was a pleasure shopping there and we were happy with the quality and value of the product.
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