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Tile Shoppe

8707 Jane St , Jane Street and Rutherford, Concord, ON
239 reviews
Business claimed Last updated: 4 months ago
Listed in: Tiles
About Tile Shoppe

At Tile Shoppes, we always try to deliver all the best! In service, quality, advice and value for money. Go to full description...

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Tile Shoppe, Concord Reviews (239)

239 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By Lou Parente on Apr 11, 2018
Tra # 155631 ( Lou Parent - 416-806-2454 )
I want to thank Mel for helping me design the bathroom for my teenager daughter's bathroom. It was stressful at first but he made take a big breath and understand what works and doesn't work. Especially dealing with teenagers.

Thanks Mel
By Frank Aria on Apr 11, 2018
Frank Aria
Perfect service at front and at the back . Jaspreet and hardeep help me to load.
Thank you!
By Michal on Apr 10, 2018
Happy customer
Great work Hardeep and Jaspreet !!fantastic
By non-member138151 on Apr 10, 2018
155502 - Victor - One Happy Camper
I want to thank Mel at front for helping me decide on buying the 24x48 Milano white tile. it was definately a very good deal and also thanks to LInton & Hardeep in Warehouse to helping me load it . It was so big tile that it would be hard to load my truck without help. They were happy to help and also enjoying the weather while lifting those heavy tiles.

would recommend this place to my family and friends.

By stephanosgiabanis on Apr 09, 2018
Great products and service
Not only do they carry quality products at great prices, they have the excellent sales people helping you make the best informed decision based on your circumstances. No matter who's helping me the service has always been top notch. Don't be fooled by the other flooring shops charging crazy prices. This shop is the real deal. Thank you to all the workers and a special thanks to Mel, as he went above and beyond to help me resolve my flooring issues.
By Ben on Apr 09, 2018
Impressed with tile shoppe service
first time buying from tile shoppe and found great customer service form sales floure to the back in warehouse. thank you Amir to help us choosing our back splash and also thanks Apar to help us at back in warehouse loading area. It was faster than tim horton service.

By victor on Apr 08, 2018
Tra # 155502 - Victor
I want to thank Mel at front for helping me decide on buying the 24x48 Milano Bianco. It was definitely a very good deal and also thanks to Linton & Hardeep in warehouse for helping me load my truck.

Thank guys!
By non-member138070 on Apr 08, 2018
Best service Five Star Location
Tile Shoppe Concord is best place find all your tile needs. Best service. Long hours we love this place. Highly recommended.155493
By non-member138061 on Apr 08, 2018
Excelent service
I received excellent service, Kaveh was very knowledgeable, very friendly and was really a pleasure to buy in middle of this plenty of material, colors and combinations. My name is Victor Tarco
By non-member138059 on Apr 07, 2018
Great Service - Thank you Eda
I had been looking for a long time for the tile for my home renovation project. Eda was amazing. she immediately understood the look I was trying to achieve and helped me through the whole process.

By non-member138055 on Apr 07, 2018
We visited the store 04/07/2018- We had a great experience, very friendly staff in particular Phil (258) and prices were great. Keep up the great work. Transaction# 155473
By non-member138022 on Apr 06, 2018
Great service
Awesome service .
By non-member137831 on Mar 29, 2018
Very happy customer
I’ve been coming to the tile shop for some time and always return due to the service and selection. Pricing is the best from any other of the tile and marble shops around. The other places are far to over priced and the service is very slow and not very informative. I only shop here and send all my clients to the several locations.
Dennis DiPasquale

Tra # 155062
By JOE SCROCCO on Mar 28, 2018
tra # 154989 Joe - ( Tre Mane Designs ) 905-541-7770
As a first time buyer from Tile Shoppe, I was very happy with what Mel was able to do for me. My client came to the store, chose a tile and I was able to buy it at a very good price. Along with that, with the help of Javid, they set up an account for me so that I am now able to shop at Tile Shoppe.

Thanks Mel and Javid,

Joe Scrocco
By non-member135664 on Jan 11, 2018
Great service great price
I have visited the tile shop on numerous occasions and every time I was amazed at the selection and the low prices that were offered when the time came to tile my bathroom I was met with open arms and I immediately felt like a friend the staff at this location are extremely friendly and very helpful I recommend this store to anyone that is looking for great service great product and excellent pricing I would like to express a big thank you to the team and all the staff at The Tile Shop in Concord thank you you have made my experience and a good one
By non-member134283 on Nov 29, 2017
Great customer Srvice
5 month ago I bought 250 sf of tile . I went back to purchase a few more of the same tile. I found out they are different batches. I was afraid I would have to rip out all my tiles and start over again. Thankfully tile shop team went above expected to get exactly The same batch and they delivered the tile to me with no cost. I am in shock with their customer service.
Merinda C
By Robin S on Nov 26, 2017
Great service and tiles
Overall, I had a really positive experience at the Tile Shopped on Jane. I came in on a late Saturday afternoon after visiting many other tile stores in the area and was immediately helped by Phil. The store had exactly the look I was going for and Phil helped me pull all my tile choices together.
I was rushing because I had to be somewhere that evening, and while they were loading my car, my trunk door jammed (as a result of something I had done). Linton helped me unjam the door--trying everything and telling me not to worry and that there is always a way--while Apar continued to load my car through another door so I wouldn't be late.
In the end, we purchased more tile than needed, and even though it was past the two week mark, Phil and his manager took back and refunded the unopened boxes.
Our washroom looks amazing and I would definetly return to this store to purchase tiles again. They had a large selection, fair prices and great staff.
By non-member133863 on Nov 13, 2017
Great customer service
My fiance and I purchased tiles for our bathroom renovation at the Tile Shoppe in Concord and dealt with Mel. Mel was very friendly and knowledgeable on all of the products in the shop. He was able to recommend the best type of tile for our projects and showed us around the warehouse so that we could see all the various tiles that they had in stock. Thanks for your help Mel! :)
By non-member129511 on Jul 22, 2017
Bathroom Tiles
This is an awesome place to buy tile. I dealt with Eda and she was just fabulous. I purchased tile that I was not happy with and Eda worked with me to ensure I got something that I was totally happy with. They treat customers like how they would like to be treat, with respect and dignity. Many places change their tone and provide terrible customer service after the sale is completed but The Tile Shoppe is a refreshing change. I highly recommend this store. The prices are great, the products are great and the service is just outstanding. Will be back for my next project.
By non-member126076 on Apr 27, 2017
Always a Great Experience, My go to Spot.
I came in on Sunday to finalize an order I had arranged previously. I'm doing a small project in a washroom and needed some tile but my client had changed there mind and wanted to go with something a little different. I was then approached by Eda (who is my go to sales rep there) and she was awesome from start to finish as usual! We went over every step of the project again and I came out with exactly what my client was looking for. Just wanted to officially say thanks again and sorry for not writing a review sooner! I always come here for my tiles and will continue to do so. 5/5.


Dave. Transaction #136301.
By non-member122592 on Mar 19, 2017
tile shoppe
it was good but when you have to wait for them to load it in to your car for us it took like 10 to 20 min for them to load it but we had a guy who helped us and he was nice all the tiles were nice we thought
that the price was going to be really expensive but it was only 500.00
dollers for alout .and the costemer service was amazing loved it .thank you for taking your time
By non-member122561 on Mar 17, 2017
Top notch service

My name is Fred and I am a contractor. I live in Bradford and I always come to Toronto to buy material. I really like to come to Tile Shoppe and especially when I speak to Mel. Always a smile and a good joke. A job well done from the warehouse guys too.

Thanks Mel
By non-member122506 on Mar 17, 2017
Exceptional Customer Service
My wife and I recently decided to renovate our bathroom, and after doing some research, we decided to purchase our tiles from the Tile Shoppe. The prices were first-rate, the selection was matchless and the customer service was amazing! A gentleman named Phil helped us find what we were looking for -- both quickly and efficiently! We are very satisfied! We will definitely be back for our next project! Thank you, Phil!
By non-member125381 on Feb 08, 2017
Great tile selection - Huge tile showroom.
Great company . I bought backsplash tiles from here. Sales people ( Phil and Mel )are awesome . Two different sales rep helped me as I wasn't sure what I was looking for . Mel goes honey , this is ur backsplash and he was right. I went with his choice and everyone in my family loves it . Huge selection in backsplash and tiles . I also bought my on suite marble tile from here last year . Amazing prices ..
By reginataber on Feb 07, 2017
Not Happy
I spent a $1000.00 on floor tile and found the same thing in Home Depot for half the price. Different name on the box., identical tile. I won't go back. Peter
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At Tile Shoppes, we always try to deliver all the best! In service, quality, advice and value for money.
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