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Last updated: Over a year ago
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Beds & Mattresses
About Sleep Country
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Sleep Country, North York Reviews (2)
Great Service William
You are the best. I received prompt service on the phone with the most professional manner. You went the extra mile!
Sharon Basman
You are the best. I received prompt service on the phone with the most professional manner. You went the extra mile!
Sharon Basman
Highly recommend this company and this location in particular. We had not shopped for a new bed in many years, and the selection can be overwhelming. When we entered this store, we were greeted by a wonderful salesperson named Desiree. She spent an extraordinary amount of time getting to know us and our sleeping behaviors. She guided us to a couple of beds that she felt would be best suited to us. Never did she push us into a higher priced model, but focused on what would best suit our needs.
When it finally came to trying out the few selections, we attempted to settle in and imagine what the bed would feel like in our home. With Desiree's calm and soothing voice, with a lovely South African accent, we came as close as possible to falling into a peaceful slumber.
We finally selected what we thought would be the bed of our dreams. Unfortunately, we should have listened to Desiree and selected a lower framed bed. The 20ft. ceiling in the showroom makes all the beds appear to be of normal height. But when it arrives in your 8ft. ceiling bedroom, it's only then that you realize the bed stands half the height of your room, and you need a ladder to get up and down.
Not to worry... with the 60 day guarantee we sent that bed right back and received another (much lower frame) for a cost of only $35 for exchange fee. Who can compete with that?
Also, the company is so efficient with their warranty. We had purchased a bed for our son a few years ago (from the Eglinton location). The seam came apart and we contacted customer service. An inspector promptly came to our home and immediately recommended that we receive a replacement bed. I've been too busy of late to follow up. But not at their end. They've left me several messages which I failed to return. But they are persistent....they followed up with a postcard reminding me to contact customer service.
Can't say enough about this company....don't buy a mattress anywhere else!!!
When it finally came to trying out the few selections, we attempted to settle in and imagine what the bed would feel like in our home. With Desiree's calm and soothing voice, with a lovely South African accent, we came as close as possible to falling into a peaceful slumber.
We finally selected what we thought would be the bed of our dreams. Unfortunately, we should have listened to Desiree and selected a lower framed bed. The 20ft. ceiling in the showroom makes all the beds appear to be of normal height. But when it arrives in your 8ft. ceiling bedroom, it's only then that you realize the bed stands half the height of your room, and you need a ladder to get up and down.
Not to worry... with the 60 day guarantee we sent that bed right back and received another (much lower frame) for a cost of only $35 for exchange fee. Who can compete with that?
Also, the company is so efficient with their warranty. We had purchased a bed for our son a few years ago (from the Eglinton location). The seam came apart and we contacted customer service. An inspector promptly came to our home and immediately recommended that we receive a replacement bed. I've been too busy of late to follow up. But not at their end. They've left me several messages which I failed to return. But they are persistent....they followed up with a postcard reminding me to contact customer service.
Can't say enough about this company....don't buy a mattress anywhere else!!!
This is so nice to hear of places that offer phenomenal salespeople & service like this! :)
I totally agree! I bought my bed a few years ago at sleep country. They have fantastic customer service..and great beds. I bought a Queen size Obusform... I love it!
i hate christine macgee!! the most irritating brand personality ever :-)
i take that back .. oliver with his jewelery and lastman with his bad boy may occupy 1st and 2nd position .. so christine takes place #3
Additional locations See all
Sleep Country
820 Warden Avenue, Scarborough, M1L 4T7
(6 km away)
1 reviews
Sleep Country Canada
6125 Yonge St, North York, M2M 3W8
(7 km away)
0 reviews
Sleep Country
256 Eglinton Avenue W, Toronto, M4R 1B2
(7 km away)
0 reviews
Sleep Country
745 Danforth Avenue, Toronto, M4J 1L4
(8 km away)
0 reviews
Additional business details
Sleep Country is a Canadian company originally built on the dreams of our founders Christine Magee, Stephen Gunn and Gord Lownds. When we started in 1994, we listened to what the customer was asking for, offering lots of choice, and focusing on making each experience before, during and after the sale an enjoyable one. We love to hear from our customers. Feel free to contact us anytime.