Skyservice Airlines

We recently went to Cancun this past March on Skyservice and it was great!!! The flight attendants were absolutely wonderful and we couldn't have asked for better service. I was surprised that they offered a complimentary sandwich which was heated. I'm used to paying for crappy food on Air Canada and Westjet so this was a very nice treat. I knew when I booked Skyservice that the seats would be tight as this is a charter, so I prebooked the over wing exit. I don't mind paying the extra $35 for extra leg room, especially after the price I paid for our package. I have travelled for many years and I don't understand people who bitch and complain about aircrafts going mechanical, or weather delays. This is life, and I much rather be delayed than risk flying in a plane that has some engine problems or flying into bad weather and running off the runway like Air France did a few years back. I've been on flights where people don't know how to behave, drink their own booze, walk around in bare feet (even when they are going to the bathroom) and then demanding that they get free drinks if they are inconvienced. It's shameful how people behave.
I don't know how the folks on board deal with everything they do and I for one thank them for everything including being there to save my life if needed. After all, they are there for our safety first!

Consumers love to complaint all the time! What kind of service/quality do consumers expect when they are only paying prices like $399+ tax for an all-inclusive while at the time companies are in a price war, under cutting each other! It's no one but consumers to blame for looking for cheap cheap deals!

I have flown to the Dominican, Mexico and Italy with Skyservice and I've never had any problems. The flight attendents where friendly and very helpful. Some of their planes do seem to be on the older side but nothing to complain about.
On my most recent flight with SkyService a man proposed to his girlfriend right before the plane landed!!

We were schedule to come home on Thursday January 22nd from Puerto Plata in the Dominican Republic. On the 22nd after 14 hours of waiting at the airport they finally cancelled our flight due to whatever (bad weather, etc. we don't know). Westjet did fly that day and a Air Transit plane. After 14 hours we had to reclaim our luggage and were bused to a resort for some sleep.

We checked out early on Friday, January 23rd and had to check in our luggage again and clear customs. After a 9 hour wait at the airport Skyservice once again Skyservice cancelled our flight. That day Continental and Westjet did fly from the same airport. After 9 hours of hell we had to reclaim our luggage and were once again bused to another resort.

We spent the night at this resort and had to be out of our rooms by noon on Saturday, January 24th but our schedule flight was not to leave until Sunday morning at 3:30am. After checking in our luggage at the airport for the 3rd time we were finally flown home on a Air Transat plane. We were told by the Air Transat rep that they had come to get us on a rescue mission. That the stewardess were volunteers and that the plane had flown down empty to get us.

Where was Skyservice during all this we still have no answers. Some say they went bankrupt, some say they have no automatic pilot or radar system to land in bad weather. What ever the case I encourage you to take another airline other than Skyservice. I for one will never use them again. I was told by the rep from Air Transat also that Skyservice is owned by Thomas Cook Travel something else I didn't know.

Don't end your holiday like I did. Beware!!

Where to begin, my Husband and I flew from Toronto to Cancun for our Honeymoon.

I haven't seen an aircraft like this since about 1986, it's so outdated, the seats are torn, there are even ashtrays in the arms of the seats. I'm only 4'11 and I had zero leg room. There isn't even room to walk down the isle it's so tight! The Aircraft was FILTHY! There was chips on my seat from the previous flyer, jam on my pull down table.. It was just NASTY!

The flight service was a nightmare, the staff had big attitude & was extreamly rude. When my husband asked for more coke they didn't have any more, we didn't even get water! The food they give you is a surprise to this day I don't know what they served it was some kind of old cold egg burrito. We got cookies and we were not allowed anymore! When we finally made it to cancun we were so cramped up and excited to get off the plane..

When we were leaving to come back home, we waited 3 hours in line just for somebody from Skyservice to show up to check us in, most couples were seperated on the flight.

We get back onto the very small, smelly dirty plane and are told by the Pilot that the plane is having Engine failure Omg I freaked I wanted off so bad. We were all stuck on the plain for two hours, no water was offered, there was no air, it was sooooooooooooooo hot, we were givin nothing!

I WILL NEVER FLY SKY SERVICE AGAIN! If another Airline wont offer a flight I wont go Id rather stay home!

Recommended:
No

Very noisy, "like Change you're seats Crapy airline never fly with them