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WebServe Canada, North Vancouver Reviews (10)
By Azure Pheasant on
Jun 18, 2016
Guest Review
Guest Review
Services are routinely down. Support just don't work. On an earlier release of my site, I even been hacked !
The provider is the slowest I ever experienced too. Forget about site like WordPress, Joomla or other site like this.
The provider is the slowest I ever experienced too. Forget about site like WordPress, Joomla or other site like this.
By Auburn Gazelle on
Jan 14, 2016
Guest Review
Guest Review
At least once year, usually more i experience outages of more than 1 week. Dealing with support, you spend the first N days convincing them its their problem, and then next N days getting them to fix it. While the service is cheap, you do get what you pay for. When its working its fine, but I need reliable services for business, and this isn't the place for that.
By Bistre Pike on
Jan 28, 2011
Guest Review
Guest Review
I signed up with webserve and left for another host because they do not offer the 24 hour support they advertise. I could not get through by phone, and it was rare I could receive online support, instead having to wait for an email response that took an hour to next day. I switched service within 2 months and they are trying to charge me for the remainder of the year. I would stay away from this company.
By wwwMMAXScom on
Aug 21, 2010
Verified by Email
Verified by Email
I registered a domain on friday at around 8 pm it is now paid by money transfer. It is now 24 hrs later and it is still not registered. I cannot get hold of them by phone or any of the support services they offer. Wow if I had gone with godaddy it would be almost instant. I would cancel my money transfer but it will cost me another 5.00 on top of the already inflated price of 17.91 for a .com which include a cash grab fee of 3.00 for basic set up. What a load of crap. I will never use webserve again!
By Lava Elk on
Jul 14, 2009
Guest Review
Guest Review
Just signed up last week for hosting sevices, including sharepoint. I have been calling asking for simple help...like, how come I can't use certain tools I paid for???
I have been told that someone would call me back (twice now) within 24hrs (first of all, I shouldn't have to wait 24hrs for a call back!), and no one has called after 3 days. When you call, you get some dimwit, saying, "I'm just handling overflow, and will get someone to call you back." I was also suppose to get an email with a trouble ticket number. nothing.
I am now a tad nervous about this outfit and I will be attempting to get my money back.
I am one to give 2nd and 3rd chances without a blink of an eye. But this company is either going to go under real soon, or is REALLY just a scam.
I have been told that someone would call me back (twice now) within 24hrs (first of all, I shouldn't have to wait 24hrs for a call back!), and no one has called after 3 days. When you call, you get some dimwit, saying, "I'm just handling overflow, and will get someone to call you back." I was also suppose to get an email with a trouble ticket number. nothing.
I am now a tad nervous about this outfit and I will be attempting to get my money back.
I am one to give 2nd and 3rd chances without a blink of an eye. But this company is either going to go under real soon, or is REALLY just a scam.
By Auburn Insect on
May 24, 2009
Guest Review
Guest Review
Absolutely the worst. Customer support, if one can call it that, is all canned replies telling the customer that they are stupid. It is impossible to speak to anybody. Quite sure this is run from a basement of a house and all they do is collect money. If you get mixed up with this outfit DO NOT GIVE A CREDIT CARD
By webby on
Mar 26, 2009
Verified by Email
Verified by Email
I have been with them for a while, I am running a web design company and hosting few hundred sites with them, tried every plan they have since each of my clients are on different servers, I admit there have been few problems on couple of their servers, but other than that the service been great, you can't go wrong with the pricing either, I will highly recommend them to any one looking for a good reliable host.
Thanks
Thanks
By rchristai on
Feb 17, 2009
Verified by Email
Verified by Email
This provider is suck! No response for any request at all. Even if there is a response, the responses you get are likely to be inaccurate. And when you call them, they will denial everything and blame the false on you.
This is really really stupid customer services.
This is really really stupid customer services.
By Magenta Crayfish on
Dec 17, 2008
Guest Review
Guest Review
When you call tech support it says "we are busy call back later." Seriously. What the hell is that? Customer support? Do not use Webserve Canada.
By Chamoisee Baboon on
Nov 05, 2008
Guest Review
Guest Review
Web Serve Canada has been hosting the web site for my small business for 9 months. My web site has been down twice this month. The first time was for 4 days and now it has been down for 5 days and it's still unavailable.
They offer 24/7 live tech support however when you call you get a ticket number and they say someone will get back to you via e-mail within 1 hour to 72 hours.
I received an e-mail shortly after confirming that the server that hosts my site is down and they are working to correct it.
I have been following up with them everyday and I keep getting a generic reply that they are working on it and please be patient.
I AM LOSING BUSINESS BECAUSE OF WEB SERVE CANADA!
They offer 24/7 live tech support however when you call you get a ticket number and they say someone will get back to you via e-mail within 1 hour to 72 hours.
I received an e-mail shortly after confirming that the server that hosts my site is down and they are working to correct it.
I have been following up with them everyday and I keep getting a generic reply that they are working on it and please be patient.
I AM LOSING BUSINESS BECAUSE OF WEB SERVE CANADA!
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Additional business details
WebServe Canada is an industry-leading privately held web hosting and internet solution provider company based in Vancouver, Canada Serving & Web Hosting the Canadian Internet Community since 1999. We provide high quality web hosting services for companies of all sizes that are located across the world internationally and of course in Canada from Toronto to Vancouver, Ottawa, Montreal, Halifax...
We are an innovation in quality hosting and design... superior customer service... at affordable prices. It's our belief (proven time and time again by statistics) that people do not visit your site for entertainment... they're looking for information. And they want it easy to find... and they want it fast! We deliver with the most reliable hosting packages and web designs built on "form, fit and function" with pricing choices to fit every budget.
Our remarkable reliability record (99.9%) and superb technical support translate into a world-class environment to develop and run your company's web presence!