Adult Source

DO NOT BUY ONLINE and STAY AWAY FROM THESE STORES!!!!! Knowingly sent me damaged items and will not do anything about it!! They scammed me!

I ordered a couple limited edition rolling trays from them and when they arrived there was significant damage to both, however there was no damage to the shipping box and the trays were well packaged (meaning they were damaged prior to packaging). When I reached out to the customer service they told me they only send out good condition items and asked for pictures. I sent them pictures and they then claimed that it’s normal for them to be sent damaged and offered me only a 10% refund of the 2 trays (actually only offered 20% refund of the worst one). After a few back and forth emails with customer service they refuse to anything other than the initial 10% refund. I asked about replacing the damaged trays but was told I had to pay for shipping of the damaged trays back and for shipping of the new trays to me. They then continued to say they can’t guarantee the replacement trays won’t come damaged also (basically saying they will come damaged again). My last email was to see if anything else can be done but I never received a reply. All and all NEVER BUY FROM THESE SCAM ARTISTS!