Everlasting Moments Video

. we should have gone to someone else, ever since we walked in, they told us how good they were, but didn't prove a thing. They didn't have any wedding music for us, used religious music from the WRONG religion during an important moment in our wedding, they missed a whole speech from the groom's side of the family, the groom was forced to buy his own camera to cover some events as they didn't deliver, the bride and groom spent many nights having to drive from downtown toronto to their office (30-45minute drive) at their requests to come in to edit out the footage, where the movie was put together and rushed before even having all the footage and when the remaineder of the footage was recieved, was cut and pasted into the existing movie to throw off the whole flow of the movie. the professionalism was out the door with the owner, Paunch, who didn't pay attention to us when we were talking to him, and seemed like he was out to lunch all the time acting like a movie star. he charged us extra for hooking up their video camera to the screens in the banquet hall, but did not even bring the proper equipment to do so, and another extra charge for "contingencies" which never arose and did not give any of that money back. on top of that they gave us DVD's which you could buy anywhere and looked like pirated copies, no labels on the DVD's, and cheap quality media to keep our presious memories on. These guys charged us too much for the poor work they gave us, even after they admitted to mistakes, they didn't offer any sort of concessions afterwards. They took our money without any guilty conscience or remorse. Once everything was acceptable, we just wanted to get out with some dignity after what they put us through and take our "Everlasting moments" of our wedding and we wanted to get out of the building as soon as possible.

If you go into a meeting with them, you will listen to about 20 minutes of how they are the best, then tell you what will be done, then 20 more minutes of how nobody compares to them, THEN they finally ask what our expectations are.

Please be very careful when dealing with this company as they've ruined our special day and we hope they don't do the same to yours.