You are able to log in as anyone. Be careful!
Located in Toronto, Veterinary Emergency Clinic is a full-service, multiple-disciplinary emergency and critical care clinic. We provide imaging, diagnostics, neurological, dentistry, cardiology, surge Go to full description...
Veterinary Emergency Clinic, Toronto Reviews (41)
The cancer specialist, Dr. Montawani, was cheerful, but did not even explain to me side effects of chemo. Now I have to live with the fact that I ignored my gut instinct not to do the last chemo session after which my baby passed away in just 4 days. I am not insisting there is a connection, but imagination of a grieving mind always finds ways to play on things like that. Pet owners deserve some better situational conversations at vet clinics, not just a repeated question "Do you have any questions?".
And really, really, would it have hurt either of them to just tell me one simple thing at the time - "go home, show your baby all your love while you can". As simple as that.
I then took my dog to Veterinary Emergency Clinic on Sheppard East. The veterinarian on call also wasn't very good but at least she didn't make it worse. She thought an artery was cut because of all the blood loss. If an artery was cut, it would be squirting out blood. She put a tourniquet on my dog and sent me to their downtown location on Yonge and Bloor because she might need a blood transfusion from the blood loss.
The VEC on Yonge and Bloor was very good and it's the only emergency hospital I can recommend. It's a large facility with lots of doctors and patients. After stabilizing my dog, the doctor on call gave me 3 different pricing options: I could take her to my regular vet and do the surgery the next day; she could do the surgery herself; or wait an experienced specialized surgeon the next day. She seemed very knowledgeable so I felt that she could do it. It turned out to be just a very small cut and she stitched it up without any issues.
If you were to take your pet to an emergency hospital, only go to VEC on Yonge and Bloor. Do not go to VEC on Sheppard East and ESPECIALLY DO NOT GO TO WILLOWDALE ANIMAL HOSPITAL.
Our cat was triaged on arrival, the individual didn't check her temperature or heart rate. It was only after the receptionist told us the cat's heart rate was fine did we ask how she knew that when it wasn't checked in the first place. When we arrived, we were the only people there. We were told that a shift change was going on but were assured that it might be an hour. We are appalled that our cat who we brought in on an emergency basis was left to languish while the vets took at least 8 people before us. It defeats the purpose of calling it an emergency clinic when emergencies are not treated as such.
Very disappointing as our cat, who was having digestive issues, couldn't even reasonably go to the washroom. We won't bring in any of our animals in the future on an emergency basis as emergency treatment is not taken seriously there.
As an experienced specialist in Neurology, she is extremely knowledgeable and patient enough to share this knowledge fully with her clients.
She takes the time to endlessly answer questions, consider various options and recommend the most suitable and incremental treatment instead of conducting unnecessary and expensive tests. She is uncommonly kind and caring.
When our standard poodle began experiencing epileptic seizures we expected it to break the bank having to see a specialist at an emergency clinic but Dr. Cochrane has never steered us wrong.
We're not done yet solving the long term treatment but thank goodness we have Dr. Cochrane providing care to our dog.
I would not have given it any part of a star, except that it is a required element for submitting a review.
House calling vets are better these days as the dogs population is also increasing.Some very young energetic pets can be hard to travel with or can be a challenge to control in the hospital waiting rooms.So,there is a good house call vet in Toronto which helps your pets to get better.
You can visit http://housecallingvet.ca/ for further details.
My son took my dog this time . I got there before the clinic could do their useless test routine to run up the bill to cover overhead.
Fortunately there are vet open on Sunday and the clinic on Sheppard is more forthright.
Also if anyone has had any terrible or tragic events then you might want to file a complaint of the College of Veterinarians of Ontario. If there are many complaints about the same place then it might result in making a difference for the better in the care and treatment of our pets. Not sure that it will, but hopefully it will. All we can do is try, and hope that we are heard.
I could say much more, but this is all for now.
I found the staff excellent with clients and animals: not just us, but all the clients that went through while we were there, which was most of one day. The front desk staff did talk extensively about possible costs. This was not moneygrubbing, this was making it clear to the client exactly what was going to be involved in the procedure and how much it would put them out of pocket. Given the emotional state many of us were in, they really needed to be very clear, because not everyone was taking things in.
Our little guy got the very best service, and everything was explained every step of the way. Yes, it cost a lot. No, it didn't work. But that was not the fault of the vets: they did everything possible to deal with the multiple problems created by early toxin exposure. When it became clear that he was doomed to increasing pain and a long drawn out death, the vets were gentle with us, and him.
Would I go there again? In a flash! But I really hope I never have to. That said, I will remember the staff with the greatest respect and gratitude. Their professionalism and compassion did not lessen the pain of losing the battle for that one life, but it assured me that we had done everything that could be done, and that this was the best outcome for the cat.
All I can say is we consider ourselves very fortunate to have had the opportunity to meet and work with such wonderful people who TRULY care about your "fur child"! Wiccan thanks you on behalf of Mom and Dad.
Thank you, VEC! We brag about you to all of our family and friends!